User review
of Document360
Wonderful Experience
-
by Phil Hansen
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
I must say that this tool has not only aided in our team’s workflow process, it has also helped our organization become more organized with regard to asset allocation and inventory. It has been so easy to use and the customer support has been top-shelf.
What aspects are problematic or could work better?
No complaints.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I manage other people who use it
How long have you been using this product?
Trial/Demo only
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Biotechnology
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It helps us retain knowledge after employees move on.
- It assists in faster onboarding of new hires.
- It enables us to save time while finding answers.
- It improves staff satisfaction.
- It helps us ensure business info is consistent and accurate.
FEATURE DETAILS
Advanced search amazing
5
Categorization amazing
5
Collaboration amazing
5
Content management amazing
5
Customizable databases amazing
5
Data management amazing
5
Discussion boards amazing
5
Document management amazing
5
FAQ amazing
5
Guided problem solving amazing
5
Self-service portal amazing
5
Self-learning amazing
5
Workflow and approvals amazing
5
