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User review of DocuSign

Great tool for signing documents

- by Ismael

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

During my career I have found out that brand recognition is very important for DocuSign customers. I have seen that people trust the brand. What I like most about it is the integration with DocuSign, Drawloop and Salesforce. Thanks to this integration we are able to setup great automation processes for the document signature.

What aspects are problematic or could work better?

Some of our customers have some issue with navigating the signing process, sometimes they think that they have signed the document but the truth is they haven’t and this makes some frustration and delays. Also, I don’t like that the customization is for whole system.

What specific problems in your company were solved by this product?

It helps us to reduce the time that is required for signing process, its automated capabilities helps us to reduce the cost and usage of paper and mailing the documents.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Education Management

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.