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User review of Domo

Great solution but they really need to think about the price

- by Eleanor

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
3out of 5
ok
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Once you start connecting everything becomes amazing. You hav to know that the connectors are selling point and an important piece of the software. We can easily connect Google Analytics to SAP. The advanced analytics of this software with card is simple thing, and I can pivot data in any way possible.

What aspects are problematic or could work better?

Let’s talk about the price first, $7K on a monthly basis for connectors is too high. Also, the data we get by extraction is less than the price of Domo. There is no Ad-Hoc reporting and it doesn’t allow access to raw data set. Furthermore, there is a steep learning curve despite the support it provides.

What specific problems in your company were solved by this product?

As marketing consultant my job is to link advertising campaign management across numerous platforms and digital datasets for e.g. Analytics and Performance to our client’s internal systems from sales to KPIs.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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