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Domo Review

Domo
Our score: 8.9 User satisfaction: 94%

What is Domo?

Domo is a great self-service business intelligence (BI) tool that offers the widest data set and connector support among the tools we tested, and delivers a unique set of social collaboration features as well. It is a powerful and reliable cloud-based operating system created to help businesses find effective and viable solutions to today’s most pervasive business challenges.

Domo gives decision makers the ability to view real-time data in a single dashboard. And what a view it is! If you’re looking for “wow factor” you’ve found it! Domo’s interface, dashboard widgets, and displays are incredibly appealing, and the incorporation of creative data displays such as multi-part widgets, sparklines, and trend indicators also make their dashboard widgets very useful. What users are mostly fond of, though, is how easy it is to use it, and that all need to learn how to process your data is eliminated.

How does Domo function? The platform delivers comprehensible visualizations of data and business intelligence to businesses, enabling management to derive intelligent and actionable insights so they can make the right moves, the smart decisions, and steer their business to success. Domo makes it possible to combine various data sets with standard SQLs, or to develop personalized model cases combining cloud and local data. For instance, you can easily connect your page view numbers coming from Google Analytics with specific products, and measure its influence. This makes Domo ideal for specific businesses and creative teams, as large as they may be.

Nevertheless, there is more to Domo than simple analytics. You get access to a vast array of social sharing features for online discussions, and which means employees won’t simply share results, but also be able to comment on them. Each user is allowed to send individual messages from the Domo Buzz, or receive update notifications for each data element. A very interesting feature is Storytelling, because of which many companies prefer Domo to its competitors.

Overview of Domo Benefits

Domo pleases users with a wide and unique set of advanced features, thanks to which they get to improve their data processing in several ways:

Access is easy

More than anything else, Domo is known by its flexible array of data connection options. That means you can easily access the data you need to make decisions—regardless of whether you’re a non-technical business user or a hardcore data analyst. Fully mobile-optimized, Domo won’t cause issues when trying to pull off a report from your smart phone.

Visualizations are effective

Visualizations help businesses in ways that rows and columns of data could never do. What this means is that Domo gives you the freedom to visualize your data any way you want, so it can clearly inform the decisions that move your business forward. The charts are comprehensive, and you get to combine data sources in all possible ways.

It is the most social BI you’ll ever use

Domo is uniquely social. Some of your most valuable insights come from people—their conversations, context, interests, and behaviors. The Business Cloud brings all of that together seamlessly with your business data in a way that’s both natural and totally unprecedented. The Domo Buzz lets employees communicate in real time, and triggers instant notifications upon each data update. Due to the friendly interface, team members waste no time finding their way around it.

It is a mobile-first system

Nowadays, the biggest insinuation of quality for business apps is whether you get to use them on your phone or not. Domo doesn’t have such problems – The Business Cloud is ubiquitous—it’s available to anyone, anytime, on any device. A fresh mobile web experience and native Android and iOS apps enable you to not only consume information, but actively manage and stay ahead of your business, wherever you happen to be.

Belongs to an open ecosystem

When you open your platform to contributions from the world’s smartest minds, everyone wins. Core to The Business Cloud are developer tools and programmatic APIs that enable anyone to build and deliver apps to Domo’s Appstore—the premier destination for answers to your most pressing business questions.

Domo University

A great thing to know about Domo is that an expert team is always there to solve your issues, but there is a lot you can do on your own initiative to make the most of the system’s potential. Domo University is a database full of support reports, testimonial videos, whitepapers and interactive lessons which can teach you how to work with it. In addition, you can participate in the community’s lively discussions for some real-time tricks, or contact the tech team via email, phone, or live chat.

It is suitable for all businesses, from startups to enterprises

It’s enterprise scale. When everyone in an organization has the power to ask and find answers to their own business questions, incredible things happen. Which is why the Business Cloud is built to operate at scale—complete with enterprise-grade data and security controls.

Overview of Domo Features

  • Create your dream dashboard
  • Remain connected anywhere you go
  • Flexible business data connection options and integration
  • Derive true insights into business data
  • Project management
  • Buzz – communication & messaging platform
  • Appstore – App bundles designed by third party developers
  • Data visualization
  • Social sharing tools
  • Optimized for mobile platforms

Domo Position In Our Categories

Knowing that businesses have particular business-related needs, it is practical they abstain from preferring a one-size-fits-all, ”best” system. Nevertheless, it is troublesome to try to pinpoint such application even among branded software systems. The efficient thing to do can be to list the different essential functions that necessitate scrutiny like essential features, plans, skill levels of staff members, organizational size, etc. Then, you should perform your product research comprehensively. Browse through these Domo reviews and explore the other software options in your shortlist in detail. Such comprehensive research ensures you take out poorly fit apps and buy the one which delivers all the aspects you require company requires for optimal results.

Position of Domo in our main categories:

TOP 50

Domo is one of the top 50 Business Intelligence Software products

TOP 20

Domo is one of the 20 Data Analytics Software products

TOP 20

Domo is one of the top 20 Data Visualization Software products

If you are considering Domo it might also be beneficial to check out other subcategories of Business Intelligence Software collected in our database of B2B software reviews.

There are popular and widely used solutions in each software group. But are they automatically the best fit for your enterprise’s specific needs? A market-leading software solution may have thousands of subscribers, but does it offer what you require? For this reason, do not blindly spend on popular systems. Read at least a few Domo Business Intelligence Software reviews and think about the aspects that you desire in the software such as the price, main functionality, available integrations etc. Then, choose a few apps that fit your wants. Check out the free trials of these products, read online reviews, get information from the vendor, and do your investigation systematically. This in-depth groundwork is sure to help you find the finest software solution for your organization’s special requirements.

How Much Does Domo Cost?

Domo Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Domo has a tier-based enterprise pricing model based on your desired package of tier-based capabilities and users.

User Satisfaction

Positive Social Media Mentions 160
Negative Social Media Mentions 11

We realize that when you make a decision to buy Business Intelligence Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Domo reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Domo. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • On Premise
  • Open API

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Domo Comparisons

Domo user reviews

Useful for data presentation

Read full review >
Connor
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 28.03.2020 Company Size: 51-100 Employees Industry: Marketing and Advertising

Good but can still do better

Read full review >
Marques
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 28.03.2020 Company Size: More than 100 Employees Industry: Information Technology and Services

Excellent for data keeping and sharing

Read full review >
Mitchell
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 15.03.2020 Company Size: Industry: N/A

Robust and flexible

Read full review >
Devonte
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 21.02.2020 Company Size: Industry: N/A

Great, trouble-free platform

Read full review >
Kelton
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 24.01.2020 Company Size: Industry: N/A

What are Domo pricing details?

Domo Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Domo has a tier-based enterprise pricing model based on your desired package of tier-based capabilities and users.

What integrations are available for Domo?

Domo integrates with the following business systems and applications:

  • Dropbox
  • Facebook
  • Google Adwords
  • Google Analytics
  • HubSpot
  • Magento
  • MailChimp
  • Marketo
  • Microsoft Excel
  • Shopify
  • Twitter
  • Zendesk

Domo average rating:

Average score
4.5/5 (19 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

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The most favorable review

Ivan

PROS: I like this tool becuase I have an access to various data through APIs. I’m using it to pull in data from various tools and to combine it together. It offers lot of connectors and lot of apps we use connect well. As a BI tool i highly recommend this tool.

CONS: The fields I’m using for various programs don’t line up so I have to search for fields that match.

Reviewed 2 years ago

Read full review >

The least favorable review

Eleanor

PROS: Once you start connecting everything becomes amazing. You hav to know that the connectors are selling point and an important piece of the software. We can easily connect Google Analytics to SAP. The advanced analytics of this software with card is simple thing, and I can pivot data in any way possible.

CONS: Let’s talk about the price first, $7K on a monthly basis for connectors is too high. Also, the data we get by extraction is less than the price of Domo. There is no Ad-Hoc reporting and it doesn’t allow access to raw data set. Furthermore, there is a steep learning curve despite the support it provides.

Reviewed 2 years ago

Read full review >

More reviews from 19 actual users:

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Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Useful for data presentation

Read full review >
Connor
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 28.03.2020 Company Size: 51-100 Employees Industry: Marketing and Advertising

PROS: The first time I used Domo was very easy as it was designed similarly to everyday apps we use. The visualization feature is very neat and accurate.

CONS: It would be much better if it could automatically sum up numbers in the table.

What do you think about this review? Great Poor

Good but can still do better

Read full review >
Marques
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 28.03.2020 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: Domo has a user-friendly interface. We enjoy its neat visualization of data which helps us have a quick grasp of the overall situation. On top of that, it offers a wide array of options for data transfer.

CONS: We hope the dashboards can be customizable and have additional features to suit our operational needs.

What do you think about this review? Great Poor

Excellent for data keeping and sharing

Read full review >
Mitchell
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 15.03.2020 Company Size: Industry: N/A

PROS: The dashboard is a data aggregating platform that also allows smooth coordination among multiple members of a team.

CONS: It took us weeks before we could fully maximize it. A comprehensive manual on using Domo would be great to speed up the learning curve.

What do you think about this review? Great Poor

Robust and flexible

Read full review >
Devonte
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 21.02.2020 Company Size: Industry: N/A

PROS: Navigating and configuring the dashboards are easy breezy. Plus, it allows mobile access which is great for someone like me who usually works on my phone.

CONS: I haven't encountered major issues really.

What do you think about this review? Great Poor

Great, trouble-free platform

Read full review >
Kelton
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 24.01.2020 Company Size: Industry: N/A

PROS: Domo's overall functionality makes it an excellent tool for business intelligence. Data reports can be visualized, and you have a suite of options on how you want the data presented. It also enhanced communication within our team as we all can share and access reports easily.

CONS: There is room for improvement insofar as data aggregation and allowing greater personalization of tables are concerned.

What do you think about this review? Great Poor

A solution that is powerful

Read full review >
Isac
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 06.11.2019 Company Size: Industry: Aviation & Aerospace

PROS: I really appreciate the power that this tool has, especially when compared to its competitors. Unlike its competitors, this one can alert us via SMS and email, has an application notice that is versatile, and is able to administer itself. It's a tool you can rely on across the board. It's also perfectly suited to today's business environment since it can proactively warn when it comes to business metrics, while at the same time able to adapt at every turn. As I said, it can self-administer and doesn't really need much support. It's a perfect tool for officials, administrators, and analysts to use to discuss what's happening in their business.

CONS: The only thing I really have trouble with is the price point. Other than that, I think this is an exceptional tool

What do you think about this review? Great Poor

Great for visualizing information

Read full review >
Ettie
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 16.10.2019 Company Size: Industry: N/A

PROS: This tool is incredibly diverse and comprehensive when it comes to its features. For one, I have been able to really improve communication with my team, since I now have a virtual channel where I can not only plan projects and meetings but also share what I've learned, what I've contributed, as well as my own opinions. It's user-friendly and I have been able to use it come up with comprehensive and useful reports. It's helped me to easily visualize the information I have on hand and easily share it with the team. It's really helped me get organized and efficient.

CONS: When it comes to the board, I think they can make it more useful by adding more options. Other than that, I think this program has been a really great help to me and the company I work for. It's been a great tool when it comes to storing information and the solutions it has provided us have been very effective. Adding more options to the board would really just be improving on an already stellar product.

What do you think about this review? Great Poor

Makes it easier to manage a business

Read full review >
Torrance
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 15.10.2019 Company Size: Industry: Telecommunications

PROS: I love how user-friendly and intuitive their interface is. Even if you're not someone tech-savvy, the functions and buttons are arranged and designed so well so you don't have trouble getting it quickly. I also love how it has allowed me and my team to have just one platform where we can collect and look at the data about our database, our social network interactions, and progress, as well as our website traffic. Because of that ease, we're confident that the decisions we make for the business are based on data. The fact that it is mobile accessible is also a great thing since I can check on it even if I am not physically at the office.

CONS: I wish that I could personalize this to fit the needs of our team. For instance, there may be some tasks where it would have been helpful if I could modify some functions so that it would be actually helpful in finishing the task. The variance calculation function could also be more complex. As of now, even if it does the job, I think it is very basic. I think we should be given the option to add more functions so that the variance calculation function can do more complicated things.

What do you think about this review? Great Poor

Great BI/Analytic solution

Read full review >
Wayne
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.10.2019 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: Domo is all in one solution. It provides more than 450 pre-integrated connectors to different data sources, it saves time and we can provide valuable service to our customers immediately upon deploymnet. This is more than BI/Analytics solution it is closer to business management platform.

CONS: This is new level of business software solution that is beyond the basic BI/ANALYTICS.

What do you think about this review? Great Poor

Really customizable

Read full review >
Maximillian
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 26.09.2019 Company Size: Industry: N/A

PROS: There are a number of things that I like about this tool. First off, It has helped me avoid gaps in communication within the team thanks to its great options for dashboard sharing. I also like how their feature for systemic layers empowers me and other employees to make our own dashboards and reports. Finally, I have found it really easy to integrate this with our local data center because of the numerous plugins it offers.

CONS: I really think they can improve the onboarding process by providing more training material because what I've found is that I and my teammates have to research on our own for issues encountered. More support in this regard would be really appreciated. This software's requirement that you can only fetch on their own database is also a bit time-consuming and has made us move our data to the cloud if we want visibility in real-time. If they could improve on this in future versions, that would be great.

What do you think about this review? Great Poor

This is wonderful solution for getting insightful data

Read full review >
Vernon
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 26.09.2019 Company Size: More than 100 Employees Industry: Computer Networking

PROS: I like how flexible this tool is and it offers greta amount of connectors to use. The transformation layer is wonderful and it allows anyone to perform advanced transformation. The ability to get data live and quickly is great, it allows us to build full dashboard with some complex data sets within few days.

CONS: Filtering on pages can be clunky and not smooth as other tools. Also, the adaptability to all screen sizes is nice but it makes the dashboard not to appear as intended on large or even small screens. It would be greta if they could include an ability to resize more than 3 chart sizes.

What do you think about this review? Great Poor

Really easy to use

Read full review >
Flavio
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 17.09.2019 Company Size: Industry: Retail

PROS: I love how user-friendly this software is, and how the information it gathers for us takes us to even the tiniest and most granular detail. I also really appreciate the speed with which it can come up with client information, cards, and dashboards. It can adapt pretty quickly when it comes to changes in time allotments and adding channels, allowing us to look at things from a different and distinct perspective. With this tool, I've been able to collect, control, and show a uniform perspective when it comes to business metrics.

CONS: One thing I'd like to see in future versions are alternative options for coloring.

What do you think about this review? Great Poor

Simple to use solution for business analysis

Read full review >
Inez
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 23.08.2018 Company Size: More than 100 Employees Industry: Internet

PROS: Domo has great way for handling data extraction, storage and SQL. We can easily set up automated datafeeds. It has lot of pre-conecctions to APIs and this means that we don’t have to worry for maintaining those connection in house. The support team is great and they constantly release new features and options. They are open to suggestions and feedbacks. I like that we can create custom dashboard builds.

CONS: There is no much control over formatting the dashboards. Also, there is no way to host Domo visualization on our sites and what I mean by that I cannot have charts that adhere to small multiplies. In addition, Domo can’t handle the same volume of data like other systems.

What do you think about this review? Great Poor

Great Business analytic tool

Read full review >
Candice
4/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 05.03.2018 Company Size: More than 100 Employees Industry: Business Supplies and Equipment

PROS: Domo offers valuable data to our IT department. It allows our executives to get the data they need in the format they need it. I like that multiple data sources can be combined together so we can build graphs in order to make better decisions.

CONS: There is a learning curve so you can learn how to write cards and all the intricacies of the program. It is a great project to get all the data linked to Domo’s platform. In order to get the best of the system it would be greta if you could work with your IT support. Once you learn how this program functions everything may become easier.

What do you think about this review? Great Poor

Domo has great support team and wonderful options

Read full review >
Shannon
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.03.2018 Company Size: More than 100 Employees Industry: Computer & Network Security

PROS: Domo’s support is second to none. The platform is user friendly and supports beats. I can easily access data and drill down through paths or I can filter data without affecting original card. It provides great insight to what’s functioning and what’s not functioning. We are allowed to take a look at all data sets in one place.

CONS: I love everything that comes from Domo.

What do you think about this review? Great Poor

Great solution but they really need to think about the price

Read full review >
Eleanor
3/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 28.01.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: Once you start connecting everything becomes amazing. You hav to know that the connectors are selling point and an important piece of the software. We can easily connect Google Analytics to SAP. The advanced analytics of this software with card is simple thing, and I can pivot data in any way possible.

CONS: Let’s talk about the price first, $7K on a monthly basis for connectors is too high. Also, the data we get by extraction is less than the price of Domo. There is no Ad-Hoc reporting and it doesn’t allow access to raw data set. Furthermore, there is a steep learning curve despite the support it provides.

What do you think about this review? Great Poor

We are extremely satisfied from this product

Read full review >
Ivan
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.01.2018 Company Size: More than 100 Employees Industry: N/A

PROS: I like this tool becuase I have an access to various data through APIs. I’m using it to pull in data from various tools and to combine it together. It offers lot of connectors and lot of apps we use connect well. As a BI tool i highly recommend this tool.

CONS: The fields I’m using for various programs don’t line up so I have to search for fields that match.

What do you think about this review? Great Poor

Domo is great tool with great design and wonderful insights

Read full review >
Alison
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.01.2018 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: Thanks to the build proces we can easily find the most insightful way to display data. Once we found our preferred delivery method we have the reference at any time especially when business question repeats itself. The design is great and it allows us to take the data of Domo and to siplay it into other formats like paper reports or power point.

CONS: When it comes to learning the differences of the tool it can be really difficult thing to do because there is no initial training.

What do you think about this review? Great Poor

Great tool for gathering and combining data

Read full review >
Renee
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 24.12.2017 Company Size: More than 100 Employees Industry: N/A

PROS: I like that I can easily connect multiple data sources and to speed up the responses for the internal stakeholders. Domo is simple and flexible tool with great layers for data sources from cloud apps, on prem data warehouse, csv and excel files. The visualizations are clear and it provides complete picture about the data on a diagnostic basis.

CONS: There is a lack of advanced analytical capabilities and inability to provide a story through data, and the lack of abilit to combine ETL data quality and data normalization tool and metadata tracking.

What do you think about this review? Great Poor
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Reviewed By Jenny Chang
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