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Domo Review

Domo
Our score: 8.9 User satisfaction: 94%

What is Domo?

Domo is a great self-service business intelligence (BI) tool that offers the widest data set and connector support among the tools we tested, and delivers a unique set of social collaboration features as well. It is a powerful and reliable cloud-based operating system created to help businesses find effective and viable solutions to today’s most pervasive business challenges.

Domo gives decision makers the ability to view real-time data in a single dashboard. And what a view it is! If you’re looking for “wow factor” you’ve found it! Domo’s interface, dashboard widgets, and displays are incredibly appealing, and the incorporation of creative data displays such as multi-part widgets, sparklines, and trend indicators also make their dashboard widgets very useful. What users are mostly fond of, though, is how easy it is to use it, and that all need to learn how to process your data is eliminated.

How does Domo function? The platform delivers comprehensible visualizations of data and business intelligence to businesses, enabling management to derive intelligent and actionable insights so they can make the right moves, the smart decisions, and steer their business to success. Domo makes it possible to combine various data sets with standard SQLs, or to develop personalized model cases combining cloud and local data. For instance, you can easily connect your page view numbers coming from Google Analytics with specific products, and measure its influence. This makes Domo ideal for specific businesses and creative teams, as large as they may be.

Nevertheless, there is more to Domo than simple analytics. You get access to a vast array of social sharing features for online discussions, and which means employees won’t simply share results, but also be able to comment on them. Each user is allowed to send individual messages from the Domo Buzz, or receive update notifications for each data element. A very interesting feature is Storytelling, because of which many companies prefer Domo to its competitors.

Overview of Domo Benefits

Domo pleases users with a wide and unique set of advanced features, thanks to which they get to improve their data processing in several ways:

Access is easy

More than anything else, Domo is known by its flexible array of data connection options. That means you can easily access the data you need to make decisions—regardless of whether you’re a non-technical business user or a hardcore data analyst. Fully mobile-optimized, Domo won’t cause issues when trying to pull off a report from your smart phone.

Visualizations are effective

Visualizations help businesses in ways that rows and columns of data could never do. What this means is that Domo gives you the freedom to visualize your data any way you want, so it can clearly inform the decisions that move your business forward. The charts are comprehensive, and you get to combine data sources in all possible ways.

It is the most social BI you’ll ever use

Domo is uniquely social. Some of your most valuable insights come from people—their conversations, context, interests, and behaviors. The Business Cloud brings all of that together seamlessly with your business data in a way that’s both natural and totally unprecedented. The Domo Buzz lets employees communicate in real time, and triggers instant notifications upon each data update. Due to the friendly interface, team members waste no time finding their way around it.

It is a mobile-first system

Nowadays, the biggest insinuation of quality for business apps is whether you get to use them on your phone or not. Domo doesn’t have such problems – The Business Cloud is ubiquitous—it’s available to anyone, anytime, on any device. A fresh mobile web experience and native Android and iOS apps enable you to not only consume information, but actively manage and stay ahead of your business, wherever you happen to be.

Belongs to an open ecosystem

When you open your platform to contributions from the world’s smartest minds, everyone wins. Core to The Business Cloud are developer tools and programmatic APIs that enable anyone to build and deliver apps to Domo’s Appstore—the premier destination for answers to your most pressing business questions.

Domo University

A great thing to know about Domo is that an expert team is always there to solve your issues, but there is a lot you can do on your own initiative to make the most of the system’s potential. Domo University is a database full of support reports, testimonial videos, whitepapers and interactive lessons which can teach you how to work with it. In addition, you can participate in the community’s lively discussions for some real-time tricks, or contact the tech team via email, phone, or live chat.

It is suitable for all businesses, from startups to enterprises

It’s enterprise scale. When everyone in an organization has the power to ask and find answers to their own business questions, incredible things happen. Which is why the Business Cloud is built to operate at scale—complete with enterprise-grade data and security controls.

Overview of Domo Features

  • Create your dream dashboard
  • Remain connected anywhere you go
  • Flexible business data connection options and integration
  • Derive true insights into business data
  • Project management
  • Buzz – communication & messaging platform
  • Appstore – App bundles designed by third party developers
  • Data visualization
  • Social sharing tools
  • Optimized for mobile platforms

Domo Position In Our Categories

Keeping in mind businesses have special business-related needs, it is only prudent that they steer clear of going for an all-encompassing, ”best” software product. Be that as it may, it is futile to discover such an app even among branded software solutions.
The reasonable step to do is to narrow down the different chief factors that merit consideration such as critical features, costing, skill aptitude of staff members, company size, etc. Next, you must perform your product research exhaustively. Have a look at these Domo review articles and scrutinize each of the software solutions in your list more closely. Such comprehensive product investigation ascertain you stay away from poorly fit software products and subscribe to the one which meets all the aspects your business requires.

Position of Domo in our main categories:

TOP 50

Domo is one of the top 50 Business Intelligence Software products

TOP 20

Domo is one of the 20 Data Analytics Software products

TOP 20

Domo is one of the top 20 Data Visualization Software products

If you are considering Domo it could also be sensible to investigate other subcategories of Business Intelligence Software gathered in our base of SaaS software reviews.

Companies have different wants and requirements and no software solution can be just right in such a situation. It is useless to try to find an ideal out-of-the-box software product that meets all your business requirements. The intelligent thing to do would be to adapt the application for your specific wants, worker skill levels, budget, and other factors. For these reasons, do not hurry and invest in well-publicized popular solutions. Though these may be widely used, they may not be the ideal fit for your unique wants. Do your research, investigate each short-listed system in detail, read a few Domo Business Intelligence Software reviews, speak to the vendor for explanations, and finally settle for the product that provides what you want.

How Much Does Domo Cost?

Domo Pricing Plans:

Free Trial

Standard

$83/user/month

Professional

$160/user/month

Enterprise

$190/user/month

Free Trial

  • Up to 5 users
  • 4 concurrent data connections
  • 5M data storage size (rows)
  • Hourly data refresh
  • 200+ interactive chart types
  • Drag-and-drop data merging
  • Native apps for iOS and Android
  • Buzz: instant chat and collaboration
  • Unlimited card sharing
  • Domo Help Center

Standard – $83/user per month (billed annually)

  • Free Trial features, plus:
  • Up to 20 users
  • 4 concurrent data connections
  • 5M data storage size (rows)
  • Hourly data refresh
  • 200+ interactive chart types
  • Drag-and-drop data merging
  • Native apps for iOS and Android
  • Buzz: instant chat and collaboration
  • Unlimited card sharing
  • Domo Help Center
  • Certified Partners Consulting

Professional – $160/user per month (billed annually)

  • Standard features, plus:
  • Unlimited users
  • Unlimited concurrent data connections
  • 250M data storage size (rows)
  • On-demand data refresh
  • 200+ interactive chart types
  • Drag-and-drop data merging
  • Native apps for iOS and Android
  • Buzz: instant chat and collaboration
  • Unlimited card sharing
  • Domo Help Center
  • Domo or Certified Partners Consulting
  • Certified apps
  • SAML-based SSO
  • Publication groups
  • Personalized data permissions
  • Available embedded analytics, public
  • Available embedded analytics, public
  • Available premium support
  • Bulk content administration

Enterprise $190/user per month (billed annually)

  • Professional features, plus:
  • Unlimited users
  • Unlimited concurrent data connections
  • Unlimited data storage size (rows)
  • On-demand data refresh
  • 200+ interactive chart types
  • Drag-and-drop data merging
  • Native apps for iOS and Android
  • Buzz: instant chat and collaboration
  • Unlimited card sharing
  • Domo Help Center
  • Domo or Certified Partners Consulting
  • Certified apps
  • SAML-based SSO
  • Publication groups
  • Personalized data permissions
  • Available embedded analytics, public
  • Available embedded analytics, public
  • Available premium support
  • Bulk content administration
  • Bulk user administration
  • Available HIPAA compliance

User Satisfaction

Positive Social Media Mentions 160
Negative Social Media Mentions 11

We realize that when you make a decision to buy Business Intelligence Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Domo reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Domo. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • On Premise
  • Open API

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Domo Comparisons

Domo user reviews

This is wonderful solution for getting insightful data

Read full review >
Vernon
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 13.10.2018 Company Size: More than 100 Employees Industry: Computer Networking

Great BI/Analytic solution

Read full review >
Wayne
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.10.2018 Company Size: 11-50 Employees Industry: Information Technology and Services

Simple to use solution for business analysis

Read full review >
Inez
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 23.08.2018 Company Size: More than 100 Employees Industry: Internet

Great Business analytic tool

Read full review >
Candice
4/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 05.03.2018 Company Size: More than 100 Employees Industry: Business Supplies and Equipment

Domo has great support team and wonderful options

Read full review >
Shannon
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.03.2018 Company Size: More than 100 Employees Industry: Computer & Network Security

What are Domo pricing details?

Domo Pricing Plans:

Free Trial

Standard

$83/user/month

Professional

$160/user/month

Enterprise

$190/user/month

Free Trial

  • Up to 5 users
  • 4 concurrent data connections
  • 5M data storage size (rows)
  • Hourly data refresh
  • 200+ interactive chart types
  • Drag-and-drop data merging
  • Native apps for iOS and Android
  • Buzz: instant chat and collaboration
  • Unlimited card sharing
  • Domo Help Center

Standard – $83/user per month (billed annually)

  • Free Trial features, plus:
  • Up to 20 users
  • 4 concurrent data connections
  • 5M data storage size (rows)
  • Hourly data refresh
  • 200+ interactive chart types
  • Drag-and-drop data merging
  • Native apps for iOS and Android
  • Buzz: instant chat and collaboration
  • Unlimited card sharing
  • Domo Help Center
  • Certified Partners Consulting

Professional – $160/user per month (billed annually)

  • Standard features, plus:
  • Unlimited users
  • Unlimited concurrent data connections
  • 250M data storage size (rows)
  • On-demand data refresh
  • 200+ interactive chart types
  • Drag-and-drop data merging
  • Native apps for iOS and Android
  • Buzz: instant chat and collaboration
  • Unlimited card sharing
  • Domo Help Center
  • Domo or Certified Partners Consulting
  • Certified apps
  • SAML-based SSO
  • Publication groups
  • Personalized data permissions
  • Available embedded analytics, public
  • Available embedded analytics, public
  • Available premium support
  • Bulk content administration

Enterprise $190/user per month (billed annually)

  • Professional features, plus:
  • Unlimited users
  • Unlimited concurrent data connections
  • Unlimited data storage size (rows)
  • On-demand data refresh
  • 200+ interactive chart types
  • Drag-and-drop data merging
  • Native apps for iOS and Android
  • Buzz: instant chat and collaboration
  • Unlimited card sharing
  • Domo Help Center
  • Domo or Certified Partners Consulting
  • Certified apps
  • SAML-based SSO
  • Publication groups
  • Personalized data permissions
  • Available embedded analytics, public
  • Available embedded analytics, public
  • Available premium support
  • Bulk content administration
  • Bulk user administration
  • Available HIPAA compliance

What integrations are available for Domo?

Domo integrates with the following business systems and applications:

  • Dropbox
  • Facebook
  • Google Adwords
  • Google Analytics
  • HubSpot
  • Magento
  • MailChimp
  • Marketo
  • Microsoft Excel
  • Shopify
  • Twitter
  • Zendesk

Domo average rating:

Average score
4.9/5 (9 user reviews)
4/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Ivan

PROS: I like this tool becuase I have an access to various data through APIs. I’m using it to pull in data from various tools and to combine it together. It offers lot of connectors and lot of apps we use connect well. As a BI tool i highly recommend this tool.

CONS: The fields I’m using for various programs don’t line up so I have to search for fields that match.

Reviewed 2 years ago

Read full review >

The least favorable review

Eleanor

PROS: Once you start connecting everything becomes amazing. You hav to know that the connectors are selling point and an important piece of the software. We can easily connect Google Analytics to SAP. The advanced analytics of this software with card is simple thing, and I can pivot data in any way possible.

CONS: Let’s talk about the price first, $7K on a monthly basis for connectors is too high. Also, the data we get by extraction is less than the price of Domo. There is no Ad-Hoc reporting and it doesn’t allow access to raw data set. Furthermore, there is a steep learning curve despite the support it provides.

Reviewed 2 years ago

Read full review >

More reviews from 9 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

This is wonderful solution for getting insightful data

Read full review >
Vernon
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 13.10.2018 Company Size: More than 100 Employees Industry: Computer Networking

PROS: I like how flexible this tool is and it offers greta amount of connectors to use. The transformation layer is wonderful and it allows anyone to perform advanced transformation. The ability to get data live and quickly is great, it allows us to build full dashboard with some complex data sets within few days.

CONS: Filtering on pages can be clunky and not smooth as other tools. Also, the adaptability to all screen sizes is nice but it makes the dashboard not to appear as intended on large or even small screens. It would be greta if they could include an ability to resize more than 3 chart sizes.

What do you think about this review? Great Poor

Great BI/Analytic solution

Read full review >
Wayne
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.10.2018 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: Domo is all in one solution. It provides more than 450 pre-integrated connectors to different data sources, it saves time and we can provide valuable service to our customers immediately upon deploymnet. This is more than BI/Analytics solution it is closer to business management platform.

CONS: This is new level of business software solution that is beyond the basic BI/ANALYTICS.

What do you think about this review? Great Poor

Simple to use solution for business analysis

Read full review >
Inez
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 23.08.2018 Company Size: More than 100 Employees Industry: Internet

PROS: Domo has great way for handling data extraction, storage and SQL. We can easily set up automated datafeeds. It has lot of pre-conecctions to APIs and this means that we don’t have to worry for maintaining those connection in house. The support team is great and they constantly release new features and options. They are open to suggestions and feedbacks. I like that we can create custom dashboard builds.

CONS: There is no much control over formatting the dashboards. Also, there is no way to host Domo visualization on our sites and what I mean by that I cannot have charts that adhere to small multiplies. In addition, Domo can’t handle the same volume of data like other systems.

What do you think about this review? Great Poor

Great Business analytic tool

Read full review >
Candice
4/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 05.03.2018 Company Size: More than 100 Employees Industry: Business Supplies and Equipment

PROS: Domo offers valuable data to our IT department. It allows our executives to get the data they need in the format they need it. I like that multiple data sources can be combined together so we can build graphs in order to make better decisions.

CONS: There is a learning curve so you can learn how to write cards and all the intricacies of the program. It is a great project to get all the data linked to Domo’s platform. In order to get the best of the system it would be greta if you could work with your IT support. Once you learn how this program functions everything may become easier.

What do you think about this review? Great Poor

Domo has great support team and wonderful options

Read full review >
Shannon
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.03.2018 Company Size: More than 100 Employees Industry: Computer & Network Security

PROS: Domo’s support is second to none. The platform is user friendly and supports beats. I can easily access data and drill down through paths or I can filter data without affecting original card. It provides great insight to what’s functioning and what’s not functioning. We are allowed to take a look at all data sets in one place.

CONS: I love everything that comes from Domo.

What do you think about this review? Great Poor

Great solution but they really need to think about the price

Read full review >
Eleanor
3/5

Overall Impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 28.01.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: Once you start connecting everything becomes amazing. You hav to know that the connectors are selling point and an important piece of the software. We can easily connect Google Analytics to SAP. The advanced analytics of this software with card is simple thing, and I can pivot data in any way possible.

CONS: Let’s talk about the price first, $7K on a monthly basis for connectors is too high. Also, the data we get by extraction is less than the price of Domo. There is no Ad-Hoc reporting and it doesn’t allow access to raw data set. Furthermore, there is a steep learning curve despite the support it provides.

What do you think about this review? Great Poor

We are extremely satisfied from this product

Read full review >
Ivan
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.01.2018 Company Size: More than 100 Employees Industry: N/A

PROS: I like this tool becuase I have an access to various data through APIs. I’m using it to pull in data from various tools and to combine it together. It offers lot of connectors and lot of apps we use connect well. As a BI tool i highly recommend this tool.

CONS: The fields I’m using for various programs don’t line up so I have to search for fields that match.

What do you think about this review? Great Poor

Domo is great tool with great design and wonderful insights

Read full review >
Alison
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.01.2018 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: Thanks to the build proces we can easily find the most insightful way to display data. Once we found our preferred delivery method we have the reference at any time especially when business question repeats itself. The design is great and it allows us to take the data of Domo and to siplay it into other formats like paper reports or power point.

CONS: When it comes to learning the differences of the tool it can be really difficult thing to do because there is no initial training.

What do you think about this review? Great Poor

Great tool for gathering and combining data

Read full review >
Renee
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 24.12.2017 Company Size: More than 100 Employees Industry: N/A

PROS: I like that I can easily connect multiple data sources and to speed up the responses for the internal stakeholders. Domo is simple and flexible tool with great layers for data sources from cloud apps, on prem data warehouse, csv and excel files. The visualizations are clear and it provides complete picture about the data on a diagnostic basis.

CONS: There is a lack of advanced analytical capabilities and inability to provide a story through data, and the lack of abilit to combine ETL data quality and data normalization tool and metadata tracking.

What do you think about this review? Great Poor
Reviewed By Jenny Chang
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