Topnotch and complete RMM for networks

What are the best aspects of this product?

Domotz simplifies our remote network monitoring system and processes. It can track any IP device, too, since it runs well with any OS available. Domotz lets us address network problems interactively. That is why we can gear our operations away from any major impediments. This platform has robust functions that help increase the work productivity and efficiency of our staff to satisfy our customers. Its primary function of network RMM also helps in boosting user profit by time and cost savings. These have made Domotz a critical part of our company operations today.

What aspects are problematic or could work better?

I wouldn't say I like its pricing because it easily balloons when we gain more users. I hope Domotz would have a fixed pricing model or deal shortly. But despite such problematic pricing, it still helps us save a lot of cash. Sending our employees to a remote location for resolving concerns is still costlier and time-consuming—no wonder why we consider Domotz as a big advantage in providing premium support services to our customers.

What specific problems in your company were solved by this product?

Domotz has innovated our tracking and management system of different networks for our communication channels. It lets us give specialized support to each customer depending on their demands and concerns. Domotz lets us solve different problems in real-time without any inconveniences, especially to our customers.

Are you a current user of this product?

Yes