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DonorPerfect Review

DonorPerfect
Our score: 8.6 User satisfaction: 97%

What is DonorPerfect?

DonorPerfect is a comprehensive donor management solution that helps organizations strengthen donor relationships and grow their mission. It’s a powerful tool to save hundreds of administrative hours each year and exponentially increase the donor database. The solution helps non-profits reduce their workload and build stronger relationships with the constituents.

All types of donations can be effectively tracked, including gifts, soft credits, pledges, corporate sponsorship, grants, and more. The accounting interface (optional) allows easy transfer of transactions directly into the accounting system without requiring double data entries. It also offers comprehensive reporting and analysis tools to help organizations better understand their donor segments, allowing them to manage their campaigns more effectively. The software can also be integrated with widely used accounting software such as QuickBooks and Microsoft Excel.

Overview of DonorPerfect Benefits

DonorPerfect is a complete and easy-to-use donor management system that includes fundraising management, reports and analysis, information management. and payment tools. It allows tracking mailings, to-dos, appointments and more and helps effectively track grant applications and payments. It allows sending personalized communication through mass mailings, e-newsletters and automatic gift acknowledgements.

Special events can also be managed with ease using the built-in tools for galas, auctions, golf outings, thons and more. The integrated forms make it easier to register online and manage sponsored events.What is also simplified is how the user gets to run all types of fundraising activities such as grant and volunteer tracking, social network fundraising, and school and alumni information.

The software is PCI compliant and ensures that no account information is stored, offering donors the security and safety they need to use their credit cards and e-check payments. Donors can make payments online, over the phone or even pre-authorize their payments for any time period. The software also comes with native Android and iOS apps, which help in seamless collection of payments and feature note dictation that logs the information into the contact manager.

DonorPerfect offers more than 100 report templates and an integrated report writer, which helps create easy to distribute reports, which can easily be exported to Microsoft Word, Excel, PDF as well as HTML format. It allows managing all the information in one place and helps track donors, volunteers, prospects, board members, VIPs and other organizations. This helps all staff members from different departments to work together and minimize communication-related issues.

Overview of DonorPerfect Features

  • Management and tracking of unlimited donor/prospects
  • Constituent Contacts Management and Donor Development
  • Personalized communications
  • Special events
  • Grant and volunteer tracking
  • Social network fundraising
  • Donation tracking
  • Payment processing
  • PCI Compliant
  • Reports and analysis
  • Unlimited forms, event registrations
  • Android and iOS apps
  • Information management
  • Nonprofit Payment Tools
  • Custom report writer
  • Targeted Mailings & E-Mail

DonorPerfect Position In Our Categories

Since businesses have unique business requirements, it is wise that they abstain from purchasing a one-size-fits-all, ”best” software solution. Nonetheless, it would be almost impossible to try to come across such an app even among well-known software products.
The practicable thing to do can be to take note of the various main functions that call for a inspection like crucial features, price terms, technical skill levels of staff members, company size, etc. Thereafter, you should perform your product research exhaustively. Have a look at some DonorPerfect evaluations and look into each of the solutions in your shortlist more closely. Such detailed product investigation guarantee you keep away from ill-fitting software products and subscribe to the system which includes all the features you require business requires to be successful.

Position of DonorPerfect in our main categories:

TOP 20

DonorPerfect is one of the top 20 Donor Management Software products

TOP 20

DonorPerfect is one of the 20 Fundraising Software products

If you are interested in DonorPerfect it might also be beneficial to analyze other subcategories of Donor Management Software collected in our base of SaaS software reviews.

It's essential to note that almost no app in the Donor Management Software category is going to be a perfect solution able to match all the requirements of different company types, sizes and industries. It may be a good idea to read a few DonorPerfect Donor Management Software reviews first as certain software might excel exclusively in a really small group of applications or be designed with a really specific type of industry in mind. Others might work with an idea of being simple and intuitive and consequently lack complex functionalities needed by more experienced users. You can also find services that cater to a wide group of users and give you a powerful feature set, but that frequently comes at a higher price of such a software. Be certain that you're aware of your needs so that you choose a service that offers all the elements you look for.

How Much Does DonorPerfect Cost?

DonorPerfect Pricing Plans:

Free Trial

Lite

$89/month

Express

$159/month

Essentials

$269/month

Premier

$459/month

Enterprise

$799/month

DonorPerfect has a simple SMB and enterprise pricing plans tiered towards the number of records and the features your team needs. Here’s the pricing information:

Lite – $89/month

  • First 1,000 records
  • Unlimited users
  • Comprehensive CRM functionality
  • DPMobile
  • DonorPerfect Payment Services

Express – $159/month

  • First 2,500 records
  • All Lite features
  • Everything in the Live package
  • Unlimited integrated online giving forms
  • Hosted file storage

Essentials – $269/month

  • First 7,500 records
  • Everything in the Express package
  • Custom reporting
  • Automated business rules
  • Event tracking
  • QuickBooks Online integration

Premier – $459/month

  • First 25,000 records
  • Everything in the Essentials package
  • Smart data screens
  • Advanced gift batch entry

Enterprise – $799/month

  • First 75,000 records
  • Everything in the Premier package
  • Advanced custom reporting and dashboards
  • Multiple RFM segmentation
  • Integrated online forms

User Satisfaction

Positive Social Media Mentions 39
Negative Social Media Mentions 1

We realize that when you make a decision to buy Donor Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and DonorPerfect reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with DonorPerfect. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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DonorPerfect Comparisons

DonorPerfect user reviews

Does not Implement GAAP. Pricing, Features, and implementation are Fraudulent.

Read full review >
Thomas Busse
1/5

Overall Impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 06.08.2018 Company Size: 11-50 Employees Industry: Non-Profit Organization Management

What are DonorPerfect pricing details?

DonorPerfect Pricing Plans:

Free Trial

Lite

$89/month

Express

$159/month

Essentials

$269/month

Premier

$459/month

Enterprise

$799/month

DonorPerfect has a simple SMB and enterprise pricing plans tiered towards the number of records and the features your team needs. Here’s the pricing information:

Lite – $89/month

  • First 1,000 records
  • Unlimited users
  • Comprehensive CRM functionality
  • DPMobile
  • DonorPerfect Payment Services

Express – $159/month

  • First 2,500 records
  • All Lite features
  • Everything in the Live package
  • Unlimited integrated online giving forms
  • Hosted file storage

Essentials – $269/month

  • First 7,500 records
  • Everything in the Express package
  • Custom reporting
  • Automated business rules
  • Event tracking
  • QuickBooks Online integration

Premier – $459/month

  • First 25,000 records
  • Everything in the Essentials package
  • Smart data screens
  • Advanced gift batch entry

Enterprise – $799/month

  • First 75,000 records
  • Everything in the Premier package
  • Advanced custom reporting and dashboards
  • Multiple RFM segmentation
  • Integrated online forms

What integrations are available for DonorPerfect?

DonorPerfect integrates with the following business systems and applications:

  • QuickBooks
  • Social Media Integration
  • DonorSearch
  • DonorPages
  • Insta-Charge
  • EX-EFT Direct Giving
  • WebLink Online Fundraising
  • Microsoft Office and Outlook

DonorPerfect average rating:

Average score
1/5 (1 user reviews)
1/5

Overall Impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Thomas Busse

PROS: I personally do not have anything positive to say about this product. I've been working in arts finance for nearly 20 years. The interface is clean at first, but when it comes to reporting, it gets very bad very quickly, and there is no manual or sales engineer to provide any guide to making it work. The web/cloud implementation is advantageious, but you're basically entrusting your data to a third party who can hold you hostage at any moment, and the pricing quickly spirals.

CONS: It needs to implement GAAP. This program cannot and does not handle pledges and receivables correctly. It does not create batch reports for credit card usage. The customer service staff do not provide service. they are thinly veiled salespeople on bloat addons that should be part of the base price. It's like airlines where they nickel and dime you and want to charge more for cabin pressure. An "implementation specialist" imported data from Raiser's Edge, then threw out 30 years of our org's data, and we didn't get it back., and then the specialist had to do it all over again and it still wasn't right but nobody ever spoke to accounting. This is not sales engineering. The pricing penalizes prospecting because each "record" costs you - so you can't send appeal letter to prospects because you're afraid to put them in your database because of What Donor Perfect will charge you.

Reviewed 1 year ago

Read full review >

The least favorable review

Thomas Busse

PROS: I personally do not have anything positive to say about this product. I've been working in arts finance for nearly 20 years. The interface is clean at first, but when it comes to reporting, it gets very bad very quickly, and there is no manual or sales engineer to provide any guide to making it work. The web/cloud implementation is advantageious, but you're basically entrusting your data to a third party who can hold you hostage at any moment, and the pricing quickly spirals.

CONS: It needs to implement GAAP. This program cannot and does not handle pledges and receivables correctly. It does not create batch reports for credit card usage. The customer service staff do not provide service. they are thinly veiled salespeople on bloat addons that should be part of the base price. It's like airlines where they nickel and dime you and want to charge more for cabin pressure. An "implementation specialist" imported data from Raiser's Edge, then threw out 30 years of our org's data, and we didn't get it back., and then the specialist had to do it all over again and it still wasn't right but nobody ever spoke to accounting. This is not sales engineering. The pricing penalizes prospecting because each "record" costs you - so you can't send appeal letter to prospects because you're afraid to put them in your database because of What Donor Perfect will charge you.

Reviewed 1 year ago

Read full review >

More reviews from 1 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Does not Implement GAAP. Pricing, Features, and implementation are Fraudulent.

Read full review >
Thomas Busse
1/5

Overall Impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 06.08.2018 Company Size: 11-50 Employees Industry: Non-Profit Organization Management

PROS: I personally do not have anything positive to say about this product. I've been working in arts finance for nearly 20 years. The interface is clean at first, but when it comes to reporting, it gets very bad very quickly, and there is no manual or sales engineer to provide any guide to making it work. The web/cloud implementation is advantageious, but you're basically entrusting your data to a third party who can hold you hostage at any moment, and the pricing quickly spirals.

CONS: It needs to implement GAAP. This program cannot and does not handle pledges and receivables correctly. It does not create batch reports for credit card usage. The customer service staff do not provide service. they are thinly veiled salespeople on bloat addons that should be part of the base price. It's like airlines where they nickel and dime you and want to charge more for cabin pressure. An "implementation specialist" imported data from Raiser's Edge, then threw out 30 years of our org's data, and we didn't get it back., and then the specialist had to do it all over again and it still wasn't right but nobody ever spoke to accounting. This is not sales engineering. The pricing penalizes prospecting because each "record" costs you - so you can't send appeal letter to prospects because you're afraid to put them in your database because of What Donor Perfect will charge you.

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Reviewed By Jenny Chang
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