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Donorbox REVIEW

Donor Management Software

No user reviews
USER SATISFACTION 93%
OUR SCORE 8.6

What is Donorbox?

Donorbox is a state-of-the-art, powerful, and effective fundraising software which makes it simple for churches, nonprofits, and political organizations to collect and process more donations and build long-lasting relationships with donors. It is a donation platform which helps various organizations raise money for whatever mission or goal they have. Donorbox supports different types of online payments as users collect donations. They can collect donations through Apple Pay, Google Pay, PayPal, or ACH bank transfer, making the checkout process quick and effortless.

Donorbox provides features that enable users to increase donations such as the ability to painlessly set up recurring donations, encourage other organizations to support their fundraising campaigns, and match the donations given by employees to eligible organizations. The software, furthermore, permits them to promote their fundraising campaigns on social media sites. They can embed code onto their own website and activate a donation form as well. Managing donors using Donorbox is a breeze. Donor profiles can be assigned to donors so they can manage and track their own donations. They can also provide users with all the information they need by answering custom questions, permitting the latter to discover a lot of things about their donors.

The fundraising software ensures that users are able to comply with important laws and tax regulations as they collect donations. Donorbox lets them generate tax receipts and forms that comply with GDPR with ease. Donorbox also provides them with analytics data so they can track the performance of their fundraising campaigns. The software integrates with other tools like Zapier, Salesforce, and MailChimp, enabling them to unify their existing business applications and centralize donation management. Last but not least, Donorbox offers customization features such as editing the design and layout of donation pages and forms to match one’s brand.

Overview of Donorbox Benefits

Increase Donations By Offering Multiple Payment Systems And Methods

To be able to collect more donations, organizations must be able to offer different ways of sending donations. This facilitates how they collect donations, and at the same time, makes it easy for them to deliver seamless and hassle-free experiences to donors. Luckily, Donorbox supports different payment systems and methods which include Apple Pay, Google Pay, PayPal Express, and ACH bank transfer. If donors want to send one-off or recurring donations, they can either select Apple Pay or Google Pay. In case they prefer giving donations with lower transaction fees, they can send their donations through ACH bank transfer. PayPal, obviously, is a great option as well, as it is a reliable and fast payment system.

Enable Gift Matching

Donorbox also has another interesting feature that gives organizations the opportunity to increase donations. This feature is called gift matching. Gift matching is a gift-giving program implemented by organizations to encourage employees to double the donations given by their colleagues to other organizations that are eligible to receive donations. So how exactly does this program work? For instance, when a particular employee sent a donation worth of $100 to a nonprofit organization, another employee is given a chance to match that donation and send a $200 donation to the same nonprofit organization, thereby doubling the donation.

Set Up And Collect Recurring Donations With Ease

The fundraising software simplifies the process of setting up and collecting recurring donations or those donations that are being made on a regular basis, which can be weekly,  monthly, or annually. With Donorbox, users can quickly create recurring donations within the software without the need to register again and include additional information.

Extend The Reach Of Your Fundraising Campaigns

In order for organizations to reach out to larger audiences and acquire more donors, they should be given the capability to launch and promote their fundraising campaigns effectively. With Donorbox, they will be able to extend the reach of their campaigns by taking advantage of its campaign marketing features.

Donorbox allows users to fill their website with donation forms. They can do that by simply copying and pasting a code into the website. When an individual wants to make a donation through the website, he or she can access the embedded donation form with just a single click of a button. They can also promote their campaigns on social networking sites like Facebook, Twitter, and LinkedIn.

They can even activate a donate button on a Facebook page built for a fundraising campaign. When a donor hits this button, he or she will be automatically redirected to the organization’s main campaign page. In addition, Donorbox lets them set up a donation wall, giving them and their donors a place where they can talk on matters related to the campaign.

Assign Donor Profiles So Donors Can Track And Manage Their Own Donations

A good fundraising software should be equipped with features that simplify donor management. Donorbox actually includes such features so users can build and maintain long-lasting and strong relationships with their donors. The software permits donors to manage and track their own donations by assigning a donor profile to each of them.

Understand Your Donors By Allowing Them To Answer Custom Questions

Users can also set up custom questions that donors can answer through various ways like typing in texts, clicking radio buttons, and selecting checkboxes and dropdown options. With this feature, users will be able to easily collect any information they want to know about their donors and understand them deeply.

Add Notes To Turn Donor/Donation Data Into Meaningful Insights

Note-taking is another donor management feature included in Donorbox. As users view records associated with the people who sent donations to their organization, they will be able to access a small text window where they can enter texts. This text window is like a notepad that permits them to type in anything they want about a particular donor or donation. For example, they can add notes to indicate that a person is their best donor so far. Therefore, with this feature, donor, and donation data can be turned into meaningful insights.

Comply With Laws And Tax Regulations

Organizations who want to raise money for whatever cause, mission, or goal should not only focus on collecting donations. They must also see to it that they are not violating any important law or tax regulation. This is one reason why Donorbox is a powerful fundraising software, as it enables them to always take into account compliance while they are collecting and managing donations. They can instantly generate and send tax receipts to donors as well as set up and distribute online donation forms that comply with the GDPR regulation.

Awesome Integrations

Donorbox can also be integrated with the tools that users are familiar with like Zapier, Salesforce, and MailChimp. Zapier is a popular development platform that permits users to build business applications that are highly automated, integrated, and interoperable. So, if they have an application built using Zapier, they can extend the features of Donorbox to that app. Meanwhile, integrating the software with Salesforce enables them to manage donor engagements directly on Salesforce. In case they want to reach out to donors through automated email marketing campaigns, the MailChimp integration perfectly gives them that capability.

Fundraising Campaign Analytics

The fundraising software makes it possible for users to analyze the performance of their fundraising campaigns and efforts, and come up with valuable insights which they can use for optimizing fundraising performance. They can leverage tracking codes from Google Analytics, Google eCommerce and AdWords, and Facebook Pixel to monitor how efficient and engaging their campaigns are.

Overview of Donorbox Features

  • Fast Checkout
  • Increase Donations
  • Market your Fundraising Campaigns
  • Donor Management
  • Integrate with your Favorite Apps
  • Complete Customization
  • Tax and Legal
  • Analytics
  • Safety and Security

Donorbox Position In Our Categories

Position of Donorbox in our main categories:

20

Donorbox is one of the top 20 Donor Management Softwareproducts

20

Donorbox is one of the 20
Donor Management Software products


If you are interested in Donorbox it may also be a good idea to investigate other subcategories of Best Donor Management Software gathered in our database of SaaS software reviews.

Enterprises have diverse needs and requirements and no software solution can be ideal in such a situation. It is futile to try to find an ideal out-of-the-box software product that fulfills all your business needs. The intelligent thing to do would be to adapt the application for your unique wants, worker skill levels, budget, and other factors. For these reasons, do not hasten and invest in well-publicized popular systems. Though these may be widely used, they may not be the best fit for your unique wants. Do your groundwork, check out each short-listed application in detail, read a few Donorbox reviews, contact the vendor for explanations, and finally settle for the app that offers what you want.

How Much Does Donorbox Cost?

Donorbox Pricing Plans:
Free trial
Platform Transaction (Free)
Free for the total monthly donation amount is less than $1,000
Platform Transaction (Paid)
1% of the total monthly donation amount

You can enjoy all the features of Donorbox without the need to worry about any enterprise pricing plan fees. You won’t be charged a transaction fee for using the platform provided that the total amount of donations you collect each month is less than $1,000. However, if the total amount of donations you have for the month reaches $1,000, you will be charged a platform transaction fee of 1% of the total amount of donations for that given month.

In addition, Stripe and PayPal transaction fees apply if you collect donations using such payment systems. There are also monthly fees for using optional features like integration and gift matching. Here are the details:

Platform Transaction Fees

  • Less than $1,000 total donations for a month – Free
  • $1,000 or more total donations for a month – 1% of the total donation amount

Pricing Of Optional Features

  • MailChimp Integration: $8/mo.
  • Employer Gift Matching: $40/mo.
  • Salesforce NPSP 3 Integration: $25/mo.

Stripe and PayPal merchant accounts charge 2.9% + $0.30 for credit card processing. For ACH (direct bank donation), Stripe charges 0.8%, with a cap of $5.  (This rate applies only to the US)

User Satisfaction

We realize that when you make a decision to buy Donor Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Donorbox reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Donorbox. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

22

NEGATIVE SOCIAL MENTIONS

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Technical details

Devices Supported
  • Windows
  • Linux
  • Mac
  • Web-based
Language Support
  • English
  • German
  • Spanish
  • French
  • Italian
  • Dutch
  • Portugese
  • Swedish
Pricing Model
  • Free
  • Monthly payment
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • PHONE
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are Donorbox pricing details?

Donorbox Pricing Plans:
Free trial
Platform Transaction (Free)
Free for the total monthly donation amount is less than $1,000
Platform Transaction (Paid)
1% of the total monthly donation amount

You can enjoy all the features of Donorbox without the need to worry about any enterprise pricing plan fees. You won’t be charged a transaction fee for using the platform provided that the total amount of donations you collect each month is less than $1,000. However, if the total amount of donations you have for the month reaches $1,000, you will be charged a platform transaction fee of 1% of the total amount of donations for that given month.

In addition, Stripe and PayPal transaction fees apply if you collect donations using such payment systems. There are also monthly fees for using optional features like integration and gift matching. Here are the details:

Platform Transaction Fees

  • Less than $1,000 total donations for a month – Free
  • $1,000 or more total donations for a month – 1% of the total donation amount

Pricing Of Optional Features

  • MailChimp Integration: $8/mo.
  • Employer Gift Matching: $40/mo.
  • Salesforce NPSP 3 Integration: $25/mo.

Stripe and PayPal merchant accounts charge 2.9% + $0.30 for credit card processing. For ACH (direct bank donation), Stripe charges 0.8%, with a cap of $5.  (This rate applies only to the US)

What integrations are available for Donorbox?

Donorbox integrates with websites built on WordPress, Squarespace, Wix, Weebly, and Joomla. It also supports integration with the following tools and payment systems:

  • Zapier
  • MailChimp
  • Salesforce Non-Profit Success Pack
  • Stripe
  • PayPal

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