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User review of DonorPerfect

Easy-to-use online solutions for small organizations

- by Jovanny

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

DonorPerfect is an easy-to-use software with drag and drop functionalities to generate reports. It has tutorials and videos available on the site for users to learn. It comes with a mobile app that I can use anytime I want, making data viewing much easier and faster. This one works far better compared to the previous software we’re using. The pricing models are even fair compared to other CRMs out there. DonorPerfect is an excellent solution for small non-profit organizations.

What aspects are problematic or could work better?

I wish the software provides in-person training or support to its users. Sending someone into our office to teach us everything about this tool would literally help us understand it even more. Also, I would suggest they allow the users to customize the package they’re subscribing to. It can help us pick the functionalities we only need and even help lower the cost.

What specific problems in your company were solved by this product?

DonorPerfect helps us easily generate or pull out reports and input the donor’s data. We use it to integrate into our Development Department. We’re currently trying to figure out how to sync the Quickbooks and DonorPerfect to save ample time and become more efficient in entering gifts. We have assigned a person who is tasked with this, and we’re hoping to raise more funds in the future. Once we’re successful in this goal, we can help the youngsters who are at risk of suicide.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Non-Profit Organization Management

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.