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User review of DoubleKnot

Useful and multi-faceted

- by Jedidiah

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

This tool has everything you need, and I love that about it. Just by using this, I can manage reservations and bookings, as well as manage mobile phone sales. I can even use it as a POS system. Any business who gets this tool will have a lot of things they can use.

What aspects are problematic or could work better?

It is a little expensive, and setting up the system can take a little time, but I have to admit that all of it is worth it.

What specific problems in your company were solved by this product?

Our business has been able to use this tool to really reach out to people via email and other channels and tell them about our products. This has also helped us be more intelligent about the people we target, so we can be sure that the customers we pick up are loyal and can stick with us long term.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.