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DoubleKnot Review

DoubleKnot
Our score: 8.6 User satisfaction: 98%

What is DoubleKnot?

DoubleKnot is an organization management software that mostly targets the larger administrations tackling all the possible problems their business could face. It has a set of modules which target specific fields such as finance, management and much more. Therefore, it’s quite a versatile software service.

From event management to ticketing and managing sales service, there are numerous features in DoubleKnot which are worth talking about. The company has been serving local administrations in United States and has been found reliable. Hence customers for DoubleKnot continue to grow as we speak.

DoubleKnot is so versatile in its features that it can almost cater to all the industry needs. From booking and reservation management to POS systems and mobile phone sales, there is so much to look into at Doubleknot.

Overview of DoubleKnot Benefits

DoubleKnot serves as your marketing manager as well. It helps you to advertise your product through email and integrated communication channels. Targeted approach helps you acquire more customers who are likely to stay with you for longer. You can customized your email list according to the type of customers i.e. groups or individuals.

When you talk about reporting and analytic, DoubleKnot has some great features for that too. You can include the smallest of information in DoubleKnot which you believe can be fruitful to your business. The reporting is done in real time so you are always in for the most recent numbers.

DoubleKnot also offers ticketing services so that you can sell tickets online. It works with the top operating system so that your customers can buy your products from anywhere. The registration pages are intelligently designed and are mobile responsive as most of the audience purchases through mobile devices.

To make sure that you are never out of finances, DoubleKnot also offers payment processing integration services to your business. You can seamlessly integrate your current apps with the payment processing tools to receive online payments. You can have your preferred payment processor. DoubleKnot works with most of them. There are also solutions for offline payments, recurring payments, refunds gift cards and much more.

Overview of DoubleKnot Features

  • Reporting
  • Analytics
  • Survey Builder
  • Content Management
  • Payment Processing
  • Discount and Promos
  • Email Marketing
  • Custom Documents
  • Donation Requests
  • Fundraising
  • Reservation Management
  • Ticketing
  • Membership management
  • Sales Station POS
  • Online Store

DoubleKnot Position In Our Categories

Knowing that businesses have unique business demands, it is only practical they steer clear of choosing a one-size-fits-all, “perfect” business application. Nonetheless, it would be difficult to come across such application even among well-known software solutions. The logical step to undertake can be to make a list of the various significant aspects that necessitate inspection including important features, plans, technical skill levels of staff, organizational size, etc. The second step is, you must perform the research to a full extent. Read some of these DoubleKnot evaluations and check out each of the software solutions in your list in detail. Such all-encompassing research guarantee you circumvent mismatched applications and buy the system which delivers all the features your company requires.

Position of DoubleKnot in our main categories:

TOP 50

DoubleKnot is one of the top 50 Event Management Software products

If you are considering DoubleKnot it could also be sensible to analyze other subcategories of Event Management Software gathered in our database of SaaS software reviews.

Every enterprise has different needs and requires a system that can be customized for their size, kind of employees and buyers, and the particular industry they are in. For these reasons, no platform can provide perfect features off-the-shelf. When you try to find a software product, first be sure what you want it for. Read some DoubleKnot Event Management Software reviews and ask yourself do you want basic features or do you require advanced tools? Are there any industry-specific functionalities that you are looking for? Find the answers to these questions to assist your search. There are lots of factors that you need to mull over and these include your budget, specific business needs, your organization size, integration requirements etc. Take your time, use a few free trials, and finally zero in on the app that presents all that you need to improve your firm efficiency and productivity.

How Much Does DoubleKnot Cost?

DoubleKnot Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

DoubleKnot’s enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 53
Negative Social Media Mentions 1

We realize that when you make a decision to buy Event Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and DoubleKnot reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with DoubleKnot. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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DoubleKnot Comparisons

DoubleKnot user reviews

Really helpful when it comes to tickets

Read full review >
Mertie
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 22.10.2019 Company Size: 11-50 Employees Industry: Non-Profit Organization Management

Has functions that are essential to me

Read full review >
Mazie
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 01.10.2019 Company Size: Industry: Hospital & Health Care

Excellent tracking tool

Read full review >
Maurine
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.09.2019 Company Size: 11-50 Employees Industry: Non-Profit Organization Management

Incredibly helpful to us as a non-profit

Read full review >
Letha
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 11.09.2019 Company Size: 11-50 Employees Industry: Other

Useful and multi-faceted

Read full review >
Jedidiah
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 06.09.2019 Company Size: 11-50 Employees Industry: Computer Software

What are DoubleKnot pricing details?

DoubleKnot Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

DoubleKnot’s enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for DoubleKnot?

DoubleKnot integrates with the following business systems and applications:

  • Gateway eGalaxy
  • The Riaser’s Edge

DoubleKnot average rating:

Average score
4.1/5 (7 user reviews)
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Mazie

PROS: I really appreciate how user-friendly this is. This has really made event management easier for me, thanks to its numerous functions. Wouldn't hesitate to recommend this to others.

CONS: While it has been a really great tool for us, I can also understand that it may not be the cae for other businesses. I guess future versions could be more customizable?

Reviewed 8 months ago

Read full review >

The least favorable review

Myra

PROS: I really appreciate how much this tool has done for us. Thanks to it, we've been able to effectively hold fundraisers and other similar events. It's simple and user-friendly and I would have no hesitation recommending it to similar non-profit organizations like ours.

CONS: There have been instantces where the software has glitched while I was using it, and I do admit that it can be exasperating. That said, these glithces don't usually last for very long and are resolved within minutes.

Reviewed 9 months ago

Read full review >

More reviews from 7 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Really helpful when it comes to tickets

Read full review >
Mertie
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 22.10.2019 Company Size: 11-50 Employees Industry: Non-Profit Organization Management

PROS: It user-friendliness is one of the things that I really like about it. Pulling information is so easy to do, and from there I can come up with things like access information or even create a roster.

CONS: The search function could use some improvement. There are time when the customer doesn't provide enough information, and it would be great if future versions of this tool had a function that could search for something that is close enough to the search term I used. Adding that function would really make this tool even more useful and intuitive.

What do you think about this review? Great Poor

Has functions that are essential to me

Read full review >
Mazie
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 01.10.2019 Company Size: Industry: Hospital & Health Care

PROS: I really appreciate how user-friendly this is. This has really made event management easier for me, thanks to its numerous functions. Wouldn't hesitate to recommend this to others.

CONS: While it has been a really great tool for us, I can also understand that it may not be the cae for other businesses. I guess future versions could be more customizable?

What do you think about this review? Great Poor

Excellent tracking tool

Read full review >
Maurine
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.09.2019 Company Size: 11-50 Employees Industry: Non-Profit Organization Management

PROS: I like how this has made organization easier for me. With this tool, I've been able to really classify and label facilities. This tool is really flexible, and I can be as basic or as complex as I want to be, whether I am renting out locations, equipment, or beds.

CONS: One area I really think they can improve on is with their payment options. I've encountered some isses in this area, and while I have managed to work around them, it would be nice if I didn't have to do it when future versions come out.

What do you think about this review? Great Poor

Incredibly helpful to us as a non-profit

Read full review >
Letha
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 11.09.2019 Company Size: 11-50 Employees Industry: Other

PROS: I really appreciate how this tool is beneficial for both the non-profits and the consumers. Selling and marketing is now easier for non-profits thanks to this tool, while consumers and customers now find it easier to find an organization that is a fit for them.

CONS: I think the biggest issue our team had with this is our unfamiliarity with it. But once it was implemented and we got the hang of it, this tool has become so helpful to us at work.

What do you think about this review? Great Poor

Useful and multi-faceted

Read full review >
Jedidiah
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 06.09.2019 Company Size: 11-50 Employees Industry: Computer Software

PROS: This tool has everything you need, and I love that about it. Just by using this, I can manage reservations and bookings, as well as manage mobile phone sales. I can even use it as a POS system. Any business who gets this tool will have a lot of things they can use.

CONS: It is a little expensive, and setting up the system can take a little time, but I have to admit that all of it is worth it.

What do you think about this review? Great Poor

Absolutely helpful

Read full review >
Myra
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 03.09.2019 Company Size: 1-10 Employees Industry: Automotive

PROS: I really appreciate how much this tool has done for us. Thanks to it, we've been able to effectively hold fundraisers and other similar events. It's simple and user-friendly and I would have no hesitation recommending it to similar non-profit organizations like ours.

CONS: There have been instantces where the software has glitched while I was using it, and I do admit that it can be exasperating. That said, these glithces don't usually last for very long and are resolved within minutes.

What do you think about this review? Great Poor

User-friendly and efficient

Read full review >
Roman
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 18.08.2019 Company Size: 51-100 Employees Industry: Marketing and Advertising

PROS: This tool has really done a lot for us, and it covers a number of things that has really helped us out. Ticketing, admissions, reservations, membership, and reservations are covered, but it also covers sale solutions for non-profits. It's user-friendly and efficient, so even the least tech savvy among us can easily get the hang of it. There have been moments when we encountered some issues, but I'm happy to say that a lot of these have been resolved quickly. More often not, the issues were because of us misunderstanding something.

CONS: I think the software could be even more user-friendly and intuitive. It's really easy to use one you get the hang of it, but I do have to admit that it took me a while before I got to that point. There's quite a bit of resources you have to study, but oncce you go through that, this software can really be beneficial to you.

What do you think about this review? Great Poor
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Reviewed By Nestor Gilbert
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