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User review of Drift

All-in-one chat app

- by Esta

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Visitors to my website can chat instantly without being asked to sign in to Facebook, Gmail, or other social media.

What aspects are problematic or could work better?

None yet.

What specific problems in your company were solved by this product?

There's a noticeable uptake in chat activity on my website because visitors don't need to log in to anything else before chatting. That used to be an issue for me.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.