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User review of Drift

Program with multiple highlights

- by Penelope

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

It is not just highlighted by the chatbot function. Drift has useful references you can use to go live without fuss.

What aspects are problematic or could work better?

Nothing essential right now, but it would be great if it can also have the capability to exclude pages that don't necessarily need the chatbot.

What specific problems in your company were solved by this product?

Increase in signups to events, emails, being able to tell customers where to go on our site and answer basic inquiries, and most importantly: conversions.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.