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User review of e-SignLive

Excellent Customer Service!

- by Cornelius

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The product is up to the mark on the expectations of its working. It is very easy to execute and implement. But the main thing that attracts everyone towards utilizing the product and services is the customer support which is exceptionally best. Having a wide network of automobile dealer, we have to process a great deal of documents which are made easy by this product as it comes in handy with the e-signature or the jpeg signatures.

What aspects are problematic or could work better?

We have nothing to dislike in this product. It is a very strong, rapid and easy to use product.

What specific problems in your company were solved by this product?

I work in an auto-finance company which company which has a turnover of around a billion dollars and our daily work routine requires to exchange a great deal of documents with our customers on daily basis and that too at a faster rate. The location of our customers can be anywhere around the country and they might be participating with any of the dealers in our huge network. For the legal documents, there is a great need to have the authentic signatures and this has been made possible with the help of Silanis. Now we are able to get the authentically e-signed documents which are available at customizable options and also they do not flout our brand.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Banking

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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