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e-SignLive REVIEW

Accounting & Finance Software

10 user reviews

What is e-SignLive?

e-SignLive is the most popular Silanis product used by large and small banks, government agencies, insurers and other organizations. This company processes more than one billion documents every year. e-SignLive’s client base includes five well-known banks, eight popular insurance carriers, the US Army, and the Joint Chiefs of Staff.

Overview of e-SignLive Benefits

With more than one billion documents processed annually, e-SignLive is the most widely used e-signature solution in the world. Here are five ways this app stands out from the competition:

1. The Best Legal Protection

e-SignLive produces the most complete, secure and accessible audit trails of any electronic signature solution. That’s why e-SignLive is trusted by the world’s largest and smallest bankers, insurers and government agencies, including some of the most security-conscious organizations like Wells Fargo, U.S. Army and the Joint Chiefs of Staff. For example, e-SignLive helped a leading auto insurance company deflect over one million customer disputes that may otherwise have ended up in court.

2. Best-in-Class Cloud Security

e-SignLive is the first and only e-signature solution provider to successfully complete the prestigious SOC 2 security attestation. This gives its customers the peace of mind that the e-signature service is secure and protected against unauthorized access at all times thanks to the strict controls.

3. Extensive White-label Branding Options

e-SignLive understands the importance of ensuring signers have a seamless journey through the entire digital transaction. That’s why customers are allowed to white-label eSignLive so that their clients never see any branding other than their own. This provides an uninterrupted transition between e-SignLive’s customer-branded application and the e-sign transaction. In doing so, signers never realize they are leaving e-SignLive customers’ website or portal to e-sign documents. A seamless, fully branded transaction reinforces the signer’s trust in e-SignLive customers’ brand, and results in higher adoption rates.

4. Flexible Deployment Options

e-SignLive makes it easy to get started with e-signing and then scale to meet changing requirements. For example, organizations can choose the deployment method they prefer – on-premises or in the cloud – without compromising on security or functionality. e-SignLive can also be hosted in the US, Canada, Australia, the UK, Germany, Japan, Singapore and Brazil to fulfill in-country data residency requirements and ensure minimal data latency. e-SignLive offers more global cloud locations than any other e-signature provider in the market.

5. Great Customer Experience 

And lastly, e-SignLive is keen about providing the best customer experience. The solution’s customers are not just a number. That’s e-SignLive has the highest customer satisfaction rating and NPS of any e-signature vendor in the G2 Crowd Grid for E-Signature, the only e-signature provider to receive the Novarica RAVE Award with 94% customer satisfaction, and several other awards that demonstrate the vendor’s dedication, customer focus and fanatical service.

Other benefits include:

  • You can get started easily and scale to meet your changing needs
  • Choose the deployment method you prefer (public cloud, private cloud, or on-premises)
  • Select the SaaS on-demand service and then deploy however and whenever you want
  • Quickly integrate e-signing with your core systems or web portal for end-to-end straight through processing.
  • Fully customize the e-signature GUI to reinforce your brand for a seamless signing experience
  • Automate simple transactions involving a single signer, as well as complex ones
  • e-SignLive has been successfully deployed across web, call center and retail channels
  • You can e-sign on any device – laptop, tablet, or mobile phone
  • Configure each step of the e-signature workflow, from authentication to e-document distribution, to ensure the best signer experience in every channel
  • Enable business users to initiate, manage, and report on e-sign transactions
  • With comprehensive and secure electronic evidence, e-SignLive gives you strong legal protection. It captures both document and process-level evidence.
  • Straightforward, one-click process for verifying e-signed records eliminates confusion and ensures errors and fraudulent transactions are identified.
  • Enables you to prove the exact process that was used to capture people’s signatures in documents
  • Reduces the time and cost of gathering evidence and demonstrating your legal and regulatory compliance
  • Millions of legal disputes deflected and kept out of court

Overview of e-SignLive Features

  • Electronic signatures
  • Advanced workflows
  • Basic and advanced authentication
  • Click-to-sign
  • Digital signatures
  • Easy integration
  • Embedded audit trails
  • E-notary
  • Fully customizable branding
  • Mobile signature capture
  • Multiple document format support
  • On-premise and SaaS options
  • Open API
  • Process evidence
  • Scripted signature
  • Shared secrets
  • SMS text passcodes
  • Third-party verification services

What Problems Will e-SignLive Solve?

Scenario 1: Flexibility in an e-signature solution is critical. Most organizations have hundreds, if not thousands of business processes that can be automated or digitized. The e-signature solution therefore needs to be able to address requirements for a multitude of use cases and applications. e-SignLive can be delivered publicly or privately on the cloud (virtually anywhere in the world), as well as on-premises behind a company’s firewall. e-SignLive’s unified e-signature platform gives customers the flexibility to choose how and where organizations want to deploy the service.

Scenario 2: Organizations want the ability to deliver highly personalized digital experiences that put their brand front and center, but without losing customer trust or adoption. With e-SignLive, customers can completely white-label the e-sign process by adding their logo and customizing the email content and sender domain to reflect their brand. This enables them to retain full control over the look and feel of their web application. This creates a fully branded transaction that reinforces customer trust and ensures they achieve the highest possible adoption rates.

Scenario 3: Organizations want to be able to ensure the transaction is defendable in court and can be used to prove compliance to external auditors. To support organizations with this task, e-SignLive captures and can replay the exact web pages that were presented to each signer during the signing ceremony. This is referred to as the active audit trail and includes all of the authentication pages that are performed through e-SignLive, the consent and disclosure forms that are presented for acceptance, along with any document that is signed.

e-SignLive Position In Our Categories

Position of e-SignLive in our main categories:


e-SignLive is one of the top 50 Accounting & Finance Software products


e-SignLive is one of the top 50
Accounting & Finance Software products

e-SignLive is also listed in the following subcategories:

E-Signature Software#3

Since each organization has unique business needs, it is advisable for them to abstain from seeking a one-size-fits-all perfect software system. Needless to say, it would be pointless to try to find such a system even among market-leading software solutions. The smart thing to do would be to list the various important elements that require consideration such as main features, budget, skill levels of workers, company size etc. Then, you should do your homework thoroughly. Read some e-SignLive reviews and check out each of the other systems in your shortlist in detail. Such comprehensive groundwork can make certain you weed out ill-fitting platforms and select the app that presents all the features you require for business success.

How Much Does e-SignLive Cost?

e-SignLive Pricing Plans For Enterprises & Small Business:

e-SignLive offers two plans:

Professional Plan: $20 per user / per month

  • For sender-initiated processes
  • Unlimited documents

Enterprise Plan: pricing by quote

  • For system-generated processes
  • Call for pricing
  • Price based on volume
  • Complete and customizable

User Satisfaction

We realize that when you make a decision to buy Accounting & Finance Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and e-SignLive reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with e-SignLive. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.






Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • China
  • Germany
  • India
  • Japan
Pricing Model
  • Monthly payment
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Cloud Hosted
  • On Premise
  • Open API

What Support Does This Vendor Offer?


What are e-SignLive pricing details?

e-SignLive Pricing Plans:

e-SignLive offers two plans:

Professional Plan: $20 per user / per month

  • For sender-initiated processes
  • Unlimited documents

Enterprise Plan: pricing by quote

  • For system-generated processes
  • Call for pricing
  • Price based on volume
  • Complete and customizable

What integrations are available for e-SignLive?

In general, e-SignLive can integrate with any web portal, 3rd party application, or home-grown/legacy system. These integrations are done using the app’s open API and fully supported SDKs to meet the customer-specific workflows, configurations and requirements.

e-SignLive also offers pre-built connectors for third party applications that allow you to initiate and manage transactions directly from applications like Salesforce, Microsoft SharePoint, Microsoft Dynamics CRM, Office 365 and Box. Visit the apps and connectors page on the product website for a full list of third party integrations with e-SignLive.

User reviews

10 Reviews


Average Rating

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The most favorable review


To choose a new merchant to work with, can prove out to be a scary experience. We, the team at Blue Buffalo, are very precise about the choice of the people or organizations on which we can rely with our business activities. This choice is made by us on the basis of the quality offered to us in terms of products or services and the experience while working with them. In a recent time, I have come across this e-sign program names eSignLive by Silanis and I am getting very fond of it. Every communication with their sales person has proved out to be excellent and affirmative. The customer support has always proved out to be first-rate. In the sphere of the e-sign technology, there is a great variety of choices but eSignLive has managed to please and amaze us at every step.

As we’re new to this game, we’re not experienced enough to dislike things. E-sign has proved out to be a great time savor and we’re looking forward to install it within our database.

The least favorable review


The thing I like the most is the flexibility that this program offers to me and my clients. My industry of Real estate greatly focuses on the authentication process. With eSignLive, we can track the communication with clients and we are thus able to keep the detailed summary of the clients.

The compatibility with mobile devices needs a great deal of improvement. When operated through mobile, it takes a lot of time for the pages to be loaded and after the document is signed, there is no way to see it on a mobile device. There must be a feature to import contacts so that the time which is utilized creating new contacts for packages is saved. The format of some files is not supported and in case they need to be converted, it is not supported in most of the cases.


To choose a new merchant to work with, can prove out to be a scary experience. We, the team at Blue Buffalo, are very precise about the choice of the people or...


The agent from the customer services was very patient, polite and nice. Although I am not afraid to use newer technologies, but by going through the user manual, I...


The product is up to the mark on the expectations of its working. It is very easy to execute and implement. But the main thing that attracts everyone towards utilizing...


Besides being a user friendly program, eSignLive also offers a very high level of security to the users. It thus, ensures the users that the documents are safe and secure...


The e-signature solution had to be implemented by us in urgency. The salesperson at Silanis was quite courteous and he helped us by providing the best solution and all...


The thing I like the most is the flexibility that this program offers to me and my clients. My industry of Real estate greatly focuses on the authentication process. With...


The SDK documentation was quite good and easy and the samples provided with it were quite simple and detailed. The documents were not very much complex and allowed an...


The speed of the exchange of documents really pleases our clients of real estate, as they like how the document is just one click away for them. After they finish signing...


eSignLive helps in providing efficient services to our customers as the important documents are delivered to them in a spur of a moment. Another additional benefit is...


We have switched from printing the documents to delivering them via internet with the help of eSignLive. We have also shifted from suing scanners or printers to using...

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