Price

$20

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e-SignLive REVIEW

Accounting Software

10 user reviews
USER SATISFACTION 100%
OUR SCORE 8.5

What is e-SignLive?

e-SignLive is the most popular Silanis product used by large and small banks, government agencies, insurers and other organizations. This company processes more than one billion documents every year. e-SignLive’s client base includes five well-known banks, eight popular insurance carriers, the US Army, and the Joint Chiefs of Staff.

Overview of e-SignLive Benefits

With more than one billion documents processed annually, e-SignLive is the most widely used e-signature solution in the world. Here are five ways this app stands out from the competition:

1. The Best Legal Protection

e-SignLive produces the most complete, secure and accessible audit trails of any electronic signature solution. That’s why e-SignLive is trusted by the world’s largest and smallest bankers, insurers and government agencies, including some of the most security-conscious organizations like Wells Fargo, U.S. Army and the Joint Chiefs of Staff. For example, e-SignLive helped a leading auto insurance company deflect over one million customer disputes that may otherwise have ended up in court.

2. Best-in-Class Cloud Security

e-SignLive is the first and only e-signature solution provider to successfully complete the prestigious SOC 2 security attestation. This gives its customers the peace of mind that the e-signature service is secure and protected against unauthorized access at all times thanks to the strict controls.

3. Extensive White-label Branding Options

e-SignLive understands the importance of ensuring signers have a seamless journey through the entire digital transaction. That’s why customers are allowed to white-label eSignLive so that their clients never see any branding other than their own. This provides an uninterrupted transition between e-SignLive’s customer-branded application and the e-sign transaction. In doing so, signers never realize they are leaving e-SignLive customers’ website or portal to e-sign documents. A seamless, fully branded transaction reinforces the signer’s trust in e-SignLive customers’ brand, and results in higher adoption rates.

4. Flexible Deployment Options

e-SignLive makes it easy to get started with e-signing and then scale to meet changing requirements. For example, organizations can choose the deployment method they prefer – on-premises or in the cloud – without compromising on security or functionality. e-SignLive can also be hosted in the US, Canada, Australia, the UK, Germany, Japan, Singapore and Brazil to fulfill in-country data residency requirements and ensure minimal data latency. e-SignLive offers more global cloud locations than any other e-signature provider in the market.

5. Great Customer Experience 

And lastly, e-SignLive is keen about providing the best customer experience. The solution’s customers are not just a number. That’s e-SignLive has the highest customer satisfaction rating and NPS of any e-signature vendor in the G2 Crowd Grid for E-Signature, the only e-signature provider to receive the Novarica RAVE Award with 94% customer satisfaction, and several other awards that demonstrate the vendor’s dedication, customer focus and fanatical service.

Other benefits include:

  • You can get started easily and scale to meet your changing needs
  • Choose the deployment method you prefer (public cloud, private cloud, or on-premises)
  • Select the SaaS on-demand service and then deploy however and whenever you want
  • Quickly integrate e-signing with your core systems or web portal for end-to-end straight through processing.
  • Fully customize the e-signature GUI to reinforce your brand for a seamless signing experience
  • Automate simple transactions involving a single signer, as well as complex ones
  • e-SignLive has been successfully deployed across web, call center and retail channels
  • You can e-sign on any device – laptop, tablet, or mobile phone
  • Configure each step of the e-signature workflow, from authentication to e-document distribution, to ensure the best signer experience in every channel
  • Enable business users to initiate, manage, and report on e-sign transactions
  • With comprehensive and secure electronic evidence, e-SignLive gives you strong legal protection. It captures both document and process-level evidence.
  • Straightforward, one-click process for verifying e-signed records eliminates confusion and ensures errors and fraudulent transactions are identified.
  • Enables you to prove the exact process that was used to capture people’s signatures in documents
  • Reduces the time and cost of gathering evidence and demonstrating your legal and regulatory compliance
  • Millions of legal disputes deflected and kept out of court

Overview of e-SignLive Features

  • Electronic signatures
  • Advanced workflows
  • Basic and advanced authentication
  • Click-to-sign
  • Digital signatures
  • Easy integration
  • Embedded audit trails
  • E-notary
  • Fully customizable branding
  • Mobile signature capture
  • Multiple document format support
  • On-premise and SaaS options
  • Open API
  • Process evidence
  • Scripted signature
  • Shared secrets
  • SMS text passcodes
  • Third-party verification services

What Problems Will e-SignLive Solve?

Scenario 1: Flexibility in an e-signature solution is critical. Most organizations have hundreds, if not thousands of business processes that can be automated or digitized. The e-signature solution therefore needs to be able to address requirements for a multitude of use cases and applications. e-SignLive can be delivered publicly or privately on the cloud (virtually anywhere in the world), as well as on-premises behind a company’s firewall. e-SignLive’s unified e-signature platform gives customers the flexibility to choose how and where organizations want to deploy the service.

Scenario 2: Organizations want the ability to deliver highly personalized digital experiences that put their brand front and center, but without losing customer trust or adoption. With e-SignLive, customers can completely white-label the e-sign process by adding their logo and customizing the email content and sender domain to reflect their brand. This enables them to retain full control over the look and feel of their web application. This creates a fully branded transaction that reinforces customer trust and ensures they achieve the highest possible adoption rates.

Scenario 3: Organizations want to be able to ensure the transaction is defendable in court and can be used to prove compliance to external auditors. To support organizations with this task, e-SignLive captures and can replay the exact web pages that were presented to each signer during the signing ceremony. This is referred to as the active audit trail and includes all of the authentication pages that are performed through e-SignLive, the consent and disclosure forms that are presented for acceptance, along with any document that is signed.

e-SignLive Position In Our Categories

Position of e-SignLive in our main categories:

100

e-SignLive is one of the top 100 Accounting Software products

100

e-SignLive is one of the top 100
Accounting Software products


e-SignLive is also listed in the following subcategories:

Category:Position:Category:Position:
E-Signature Software#3
Category:Position:
E-Signature Software#3

Since each enterprise has particular business requirements, it is advisable for them to refrain from seeking a one-size-fits-all ideal software system. Needless to say, it would be useless to try to find such an app even among market-leading software platforms. The intelligent thing to do would be to list the various essential aspects that need consideration such as required features, finances, skill levels of employees, company size etc. Then, you should do your groundwork thoroughly. Read some e-SignLive reviews and check out each of the other apps in your shortlist in detail. Such exhaustive groundwork can make certain you reject ill-fitting systems and select the app that offers all the elements you need for business success.

How Much Does e-SignLive Cost?

e-SignLive Pricing Plans:

e-SignLive offers two plans:

Professional Plan: $20 per user / per month

  • For sender-initiated processes
  • Unlimited documents

Enterprise Plan: pricing by quote

  • For system-generated processes
  • Call for pricing
  • Price based on volume
  • Complete and customizable

User Satisfaction

We realize that when you make a decision to buy Accounting Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and e-SignLive reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with e-SignLive. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

13

NEGATIVE SOCIAL MENTIONS

0

Video

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • China
  • Germany
  • India
  • Japan
Pricing Model
  • Monthly payment
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted
  • On Premise
  • Open API

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

e-SignLive User Reviews

What are e-SignLive pricing details?

e-SignLive Pricing Plans:

e-SignLive offers two plans:

Professional Plan: $20 per user / per month

  • For sender-initiated processes
  • Unlimited documents

Enterprise Plan: pricing by quote

  • For system-generated processes
  • Call for pricing
  • Price based on volume
  • Complete and customizable

What integrations are available for e-SignLive?

In general, e-SignLive can integrate with any web portal, 3rd party application, or home-grown/legacy system. These integrations are done using the app’s open API and fully supported SDKs to meet the customer-specific workflows, configurations and requirements.

e-SignLive also offers pre-built connectors for third party applications that allow you to initiate and manage transactions directly from applications like Salesforce, Microsoft SharePoint, Microsoft Dynamics CRM, Office 365 and Box. Visit the apps and connectors page on the product website for a full list of third party integrations with e-SignLive.

User reviews


User reviews in total: 10

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3
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The most favorable review

May

2 months ago


Pros:
The speed of the exchange of documents really pleases our clients of real estate, as they like how the document is just one click away for them. After they finish signing up the document, it comes back to us while one copy stays with the clients. Being a broker, I have opted for Faltour in my office as it is the only program with the e-sign technology which is in accordance with the Canadian privacy act and with it I can be sure that the information of my clients is duly protected.

Cons:
No program is perfect and there is always something to be improved. There must be a video tutorial that helps the users like me in understanding how to use this program. Me and some of my agents had to play around with this program to know how to use it to the fullest because there isn’t much information in the how to use section. Calling the customer support is also just a little help as they just manage to tell us what we ask and not the whole plan. To learn all that we could, we called for an office meeting where everyone explained their bit of knowledge about this program and that is how we learned using it.

The least favorable review

Lucy

2 months ago


Pros:
The SDK documentation was quite good and easy and the samples provided with it were quite simple and detailed. The documents were not very much complex and allowed an easy follow up. It was easy to follow the instructions of the SDK as it also contains a number of functionalities for which it has been greatly designed.

Cons:
The prospects of the communication and support prospects were not established in an adequate manner. For the importance to be understood there was a need of increase in the orders, many a times. After getting engaged with the problems, the support team provided good resolutions and responded by setting expectations for the delivery of required changes. For the SDK, it would be good if the packages are reissued for signatures or notifications can be sent so that the confirmation of the content can be done efficiently. Although it is a good feature that a signature requires a unique email address, but this feature can be considered for revision in the future.

Published 2 months ago
Verified
user
The speed of the exchange of documents really pleases our clients of real estate, as they like how the document is just one click away for them. After they finish signing...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
The SDK documentation was quite good and easy and the samples provided with it were quite simple and detailed. The documents were not very much complex and allowed an...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
The agent from the customer services was very patient, polite and nice. Although I am not afraid to use newer technologies, but by going through the user manual, I...



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Published 4 months ago
Verified
user
eSignLive helps in providing efficient services to our customers as the important documents are delivered to them in a spur of a moment. Another additional benefit is...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
We have switched from printing the documents to delivering them via internet with the help of eSignLive. We have also shifted from suing scanners or printers to using...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
Besides being a user friendly program, eSignLive also offers a very high level of security to the users. It thus, ensures the users that the documents are safe and secure...



What do you think about this review? Great Poor
Published 6 months ago
Verified
user
The product is up to the mark on the expectations of its working. It is very easy to execute and implement. But the main thing that attracts everyone towards utilizing...



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Published 6 months ago
Verified
user
The thing I like the most is the flexibility that this program offers to me and my clients. My industry of Real estate greatly focuses on the authentication process. With...



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Published 8 months ago
Verified
user
To choose a new merchant to work with, can prove out to be a scary experience. We, the team at Blue Buffalo, are very precise about the choice of the people or...



What do you think about this review? Great Poor
Published 8 months ago
Verified
user
The e-signature solution had to be implemented by us in urgency. The salesperson at Silanis was quite courteous and he helped us by providing the best solution and all...



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