Works as intended. Good tool for assigning/tracking projects and keeping them organized.

What are the best aspects of this product?

Easy to use and navigate. Various toolbars allow quick access to your projects.
It's helpful to be able to apply filters as completed projects can add up and make it
difficult to find what you are looking for.

What aspects are problematic or could work better?

When recording time with the stopwatch type feature, it will record down to the second, and round up.
When shown in time logs, this can create a one minute discrepancy in either direction. Even if the number is changed after.
EX: total time adds up to 7:59 or 8:01 when the shown times add up to 8:00. It adds the seconds in even though they are no longer shown.

What features/services would you like to see in future versions of this product?

Updated time sheets.

What specific problems in your company were solved by this product?

Allows me to keep track of my work where it could very easily become quite disorganized.
Seeing the time spent on each individual project is helpful as well.
The messages history/ audit trail feature is also helpful to further validate the status of a given project in question.

Are you a current user of this product?

Yes