What are the best aspects of this product?
- Easy set up (for merchant reviews)
- Simple dashboard
- Easy installation of widget
- Reasonably priced
- Good for merchant reviews
- Can manually send orders for reviews
- a leading company in the vertical
- Global
- Good for SEO
- works across devices
- Good clientele
- works with Volusion and several other platforms except for Bigcommerce
- Good for retail, travel, education and more
What aspects are problematic or could work better?
- Doesn't work with Bigcommerce for products reviews
- Only good for merchant reviews
- Falsifying during the sales process (about contract signing)
- Renew contract without notice for another year
- Rigid business practices
- Not customer centric at all
- Doesn't make up for their errors
- Never apologized, accepted or made up for their errors
What features/services would you like to see in future versions of this product?
- Be ethical when selling products
What specific problems in your company were solved by this product?
Customer reviews on the company helped us.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
51-100 Employees
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2C
How did using this product affect your business goals?
What is your total annual cost for using this product?
1200
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US Office: 120 St James Ave Floor 6, Boston, MA 02116
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