eKomi Review
What is eKomi?
eKomi is a string of innovative, easy-to-implement SaaS solutions for e eCommerce businesses and brands of all sizes, created to collect customer comments and product reviews. After these comments and reviews are gathered, eKomi’s Feedback Management team goes through the details, reviews all materials, publishes these reviews on personalized Certificate pages, and syndicates them to all major search engines.
Customers are becoming more reliant on product reviews from reliable sources, primarily from actual product users, to base their purchasing decisions. With eKomi, businesses are able to get all reviews pertaining their products and services, and to ensure that positive commentaries become more visible in the online world for customers and potential clients to see and read. The platform also provides a channel for communication and resolution for clients and unsatisfied reviewers, as well as moderation assistance that helps resolve a conflict.
Show MoreOverview of eKomi Benefits
Authentic and verifiable customer feedback and product reviews from actual product users are becoming a strong factor for people who are considering purchasing a product or paying for a service. eKomi helps companies gather reviews from their customers and publish them online or have their materials syndicated to leading online publications and search engines.
With eKomi, consumers have a platform that allows for direct communication of their experiences to their fellow consumers. Basically, all their comments are based on transactions, which means each and every word is trustworthy and authentic. On top of that, eKomi is manned by one of the most elite rosters of Customer Feedback Management professionals who personally read and filter every single review 24 hours a day, seven days a week.
eKomi partners with Google and this partnership helps businesses achieve more than just visibility in the Google space. Product reviews are getting seen by users with the highest probability to convert, thanks mainly to seamless integration with Google AdWords and Google Shopping. When your business gets Google’s seller rating extension, you can be sure that your business has the edge it needs to be relevant in the increasingly competitive online marketplace.
eKomi constantly works on improving their social commerce solutions, making them more versatile, robust, and customizable to suit their clients’ varying business needs and requirements.
Show MoreOverview of eKomi Features
- Feedback and Review Request
- Review Generation
- Review Management
- Social Recommendation
- Third Party Integrations
eKomi Position In Our Categories
Bearing in mind businesses have distinctive business-related demands, it is only practical they avoid picking an all-in-one, ”best” software system. Needless to say, it would be almost impossible to discover such a software product even among widely used software products. The best thing to do would be to write down the various chief factors which entail careful thought such as major features, price plans, skill capability of staff members, business size, etc. Thereafter, you should follow through the product research fully. Read these eKomi analyses and scrutinize each of the software options in your shortlist more closely. Such well-rounded research ascertains you avoid poorly fit applications and select the one that provides all the tools your company requires.
Position of eKomi in our main categories:
TOP
200
eKomi is one of the top 200 CRM Software products
Each enterprise has different needs and needs a software that can be personalized for their size, kind of workers and clients, and the specific industry they are in. For these reasons, no software can offer perfect tools off-the-shelf. When you search a software app, first be sure what you need it for. Read some eKomi Reviews Management Software reviews and ask yourself do you want basic features or do you want advanced tools? Are there any industry-specific functionalities that you are searching for? Find the answers to these queries to aid your search. There are plenty of elements that you need to mull over and these include your finances, specific business wants, your company size, integration requirements etc. Take your time, check out a few free trials, and finally zero in on the platform that presents all that you want to boost your company efficiency and productivity.
How Much Does eKomi Cost?
eKomi Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are eKomi pricing details?
eKomi Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
eKomi offers two streams of products – enterprise-grade packages for larger teams, and products tailored to the needs of small and medium-sized businesses. Both types of products are priced by quote.
Contact the company for more SMB and enterprise pricing information, and ask for your quote. You can also visit their demo appointment page and check the product in action.
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We realize that when you choose to purchase a Reviews Management Software it’s important not only to learn how professionals score it in their reviews, but also to check whether the actual clients and companies that use this software are actually satisfied with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and eKomi reviews across a broad array of social media sites. The information is then displayed in a simple to digest format showing how many users had positive and negative experience with eKomi. With that information at hand you should be ready to make an informed business decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
- Chinese
- German
- Japanese
- Spanish
- French
- Russian
- Italian
- Dutch
- Portugese
- Polish
- Turkish
- Swedish
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for eKomi?
eKomi integrates with the following business systems and applications:
- Magento
- PrestaShop
- Shopify
- WooCommerce
- Volusion
- IBM WebSphere
- MIVA
- ShopWare
- DreamCommerce
- JTL Shop
- Gambio
- OXID eSales
eKomi User Reviews
eKomi average rating:
3/5
Overall impression
4/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
Write your own review of this product
ADD A REVIEWThe most favorable review
PROS: Works perfectly with Google, and allows to get stars in search results. Allows to manage several websites on a single contract
CONS: The backend could be fancier! But the service works essentially well.
The least favorable review
PROS: - Easy set up (for merchant reviews) - Simple dashboard - Easy installation of widget - Reasonably priced - Good for merchant reviews - Can manually send orders for reviews - a leading company in the vertical - Global - Good for SEO - works across devices - Good clientele - works with Volusion and several other platforms except for Bigcommerce - Good for retail, travel, education and more
CONS: - Doesn't work with Bigcommerce for products reviews - Only good for merchant reviews - Falsifying during the sales process (about contract signing) - Renew contract without notice for another year - Rigid business practices - Not customer centric at all - Doesn't make up for their errors - Never apologized, accepted or made up for their errors
More reviews from 2 actual users:
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Latest
- Latest
- Most useful
- Most positive
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Great customer review service
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 14.11.2021
Company Size: More than 100 Employees
Industry: Information Services
PROS: Works perfectly with Google, and allows to get stars in search results. Allows to manage several websites on a single contract
CONS: The backend could be fancier! But the service works essentially well.
Economical, simple. But One Advice. Just Stay Away from e-Komi!
Read full review >
1/5
Overall impression
2/5
Customer Support
1/5
Value for Money
2/5
Ease of Use
Published on: 12.04.2021
Company Size: 51-100 Employees
Industry: N/A
PROS: - Easy set up (for merchant reviews) - Simple dashboard - Easy installation of widget - Reasonably priced - Good for merchant reviews - Can manually send orders for reviews - a leading company in the vertical - Global - Good for SEO - works across devices - Good clientele - works with Volusion and several other platforms except for Bigcommerce - Good for retail, travel, education and more
CONS: - Doesn't work with Bigcommerce for products reviews - Only good for merchant reviews - Falsifying during the sales process (about contract signing) - Renew contract without notice for another year - Rigid business practices - Not customer centric at all - Doesn't make up for their errors - Never apologized, accepted or made up for their errors
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eKomi user reviews
Great customer review service
Read full review >
5/5
Overall impression
5/5
Customer Support
5/5
Value for Money
5/5
Ease of Use
Published on: 14.11.2021
Company Size: More than 100 Employees
Industry: Information Services
Economical, simple. But One Advice. Just Stay Away from e-Komi!
Read full review >
1/5
Overall impression
2/5
Customer Support
1/5
Value for Money
2/5
Ease of Use
Published on: 12.04.2021
Company Size: 51-100 Employees
Industry: N/A
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