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eKomi REVIEW

Feedback & Reviews Management Software

1 user review
USER SATISFACTION 100%
OUR SCORE 8.3

What is eKomi?

eKomi is a string of innovative, easy-to-implement SaaS solutions for e eCommerce businesses and brands of all sizes, created to collect customer comments and product reviews. After these comments and reviews are gathered, eKomi’s Feedback Management team goes through the details, reviews all materials, publishes these reviews on personalized Certificate pages, and syndicates them to all major search engines.

Customers are becoming more reliant on product reviews from reliable sources, primarily from actual product users, to base their purchasing decisions. With eKomi, businesses are able to get all reviews pertaining their products and services, and to ensure that positive commentaries become more visible in the online world for customers and potential clients to see and read. The platform also provides a channel for communication and resolution for clients and unsatisfied reviewers, as well as moderation assistance that helps resolve a conflict.

Overview of eKomi Benefits

Authentic and verifiable customer feedback and product reviews from actual product users are becoming a strong factor for people who are considering purchasing a product or paying for a service. eKomi helps companies gather reviews from their customers and publish them online or have their materials syndicated to leading online publications and search engines.

With eKomi, consumers have a platform that allows for direct communication of their experiences to their fellow consumers. Basically, all their comments are based on transactions, which means each and every word is trustworthy and authentic. On top of that, eKomi is manned by one of the most elite rosters of Customer Feedback Management professionals who personally read and filter every single review 24 hours a day, seven days a week.

eKomi partners with Google and this partnership helps businesses achieve more than just visibility in the Google space. Product reviews are getting seen by users with the highest probability to convert, thanks mainly to seamless integration with Google AdWords and Google Shopping. When your business gets Google’s seller rating extension, you can be sure that your business has the edge it needs to be relevant in the increasingly competitive online marketplace.

eKomi constantly works on improving their social commerce solutions, making them more versatile, robust, and customizable to suit their clients’ varying business needs and requirements.

Overview of eKomi Features

  • Feedback and Review Request
  • Review Generation
  • Review Management
  • Social Recommendation
  • Third Party Integrations

eKomi Position In Our Categories

Position of eKomi in our main categories:

200

eKomi is one of the top 200 CRM Software products

200

eKomi is one of the top 200
CRM Software products


eKomi is also listed in the following subcategories:

Category:Position:Category:Position:
Feedback & Reviews Management Software#22
Category:Position:
Feedback & Reviews Management Software#22

It is crucial to realize that hardly any app in the CRM Software category will be a perfect solution that can meet all the needs of different business types, sizes and industries. It may be a good idea to read a few eKomi reviews first as certain software can excel just in a really narrow set of applications or be prepared with a really specific industry in mind. Others may function with a goal of being simple and intuitive and therefore lack complex functions desired by more experienced users. There are also services that cater to a broad group of customers and give you a complex feature set, but that usually comes at a more significant cost of such a software. Be certain that you're aware of your requirements so that you get a service that offers exactly the elements you look for.

How Much Does eKomi Cost?

eKomi Pricing Plans:

eKomi offers two streams of products – enterprise-grade packages for larger teams, and products tailored to the needs of small and medium-sized businesses. Both types of products are priced by quote.

Contact the company for more SMB and enterprise pricing information, and ask for your quote. You can also visit their demo appointment page and check the product in action.

User Satisfaction

We realize that when you make a decision to buy Feedback & Reviews Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and eKomi reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with eKomi. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

9

NEGATIVE SOCIAL MENTIONS

0

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
  • Germany
  • Spain
  • France
  • Italy
  • Dutch
  • Portugal
Pricing Model
  • Quote-based
Customer Types
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted
  • On Premise

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

eKomi User Reviews

Waruna Kulawansha

What are eKomi pricing details?

eKomi Pricing Plans:

eKomi offers two streams of products – enterprise-grade packages for larger teams, and products tailored to the needs of small and medium-sized businesses. Both types of products are priced by quote.

Contact the company for more SMB and enterprise pricing information, and ask for your quote. You can also visit their demo appointment page and check the product in action.

What integrations are available for eKomi?

eKomi integrates with the following business systems and applications:

  • Google
  • Magento
  • PrestaShop
  • Shopify
  • WooCommerce
  • Volusion
  • IBM WebSphere
  • MIVA
  • ShopWare
  • DreamCommerce
  • JTL Shop
  • Gambio
  • OXID eSales

User reviews


1 Review

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Waruna Kulawansha
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Published 8 months ago
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