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eKomi REVIEW

Feedback & Reviews Management Software

2 user reviews
USER SATISFACTION 100%
OUR SCORE 8.3

What is eKomi?

eKomi is a string of innovative, easy-to-implement SaaS solutions for e eCommerce businesses and brands of all sizes, created to collect customer comments and product reviews. After these comments and reviews are gathered, eKomi’s Feedback Management team goes through the details, reviews all materials, publishes these reviews on personalized Certificate pages, and syndicates them to all major search engines.

Customers are becoming more reliant on product reviews from reliable sources, primarily from actual product users, to base their purchasing decisions. With eKomi, businesses are able to get all reviews pertaining their products and services, and to ensure that positive commentaries become more visible in the online world for customers and potential clients to see and read. The platform also provides a channel for communication and resolution for clients and unsatisfied reviewers, as well as moderation assistance that helps resolve a conflict.

Overview of eKomi Benefits

Authentic and verifiable customer feedback and product reviews from actual product users are becoming a strong factor for people who are considering purchasing a product or paying for a service. eKomi helps companies gather reviews from their customers and publish them online or have their materials syndicated to leading online publications and search engines.

With eKomi, consumers have a platform that allows for direct communication of their experiences to their fellow consumers. Basically, all their comments are based on transactions, which means each and every word is trustworthy and authentic. On top of that, eKomi is manned by one of the most elite rosters of Customer Feedback Management professionals who personally read and filter every single review 24 hours a day, seven days a week.

eKomi partners with Google and this partnership helps businesses achieve more than just visibility in the Google space. Product reviews are getting seen by users with the highest probability to convert, thanks mainly to seamless integration with Google AdWords and Google Shopping. When your business gets Google’s seller rating extension, you can be sure that your business has the edge it needs to be relevant in the increasingly competitive online marketplace.

eKomi constantly works on improving their social commerce solutions, making them more versatile, robust, and customizable to suit their clients’ varying business needs and requirements.

Overview of eKomi Features

  • Feedback and Review Request
  • Review Generation
  • Review Management
  • Social Recommendation
  • Third Party Integrations

eKomi Position In Our Categories

Position of eKomi in our main categories:

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200

eKomi is one of the top 200 CRM Software products

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eKomi is one of the top 200
CRM Software products


eKomi is also listed in the following subcategories:

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Feedback & Reviews Management Software#22
Category:Position:
Feedback & Reviews Management Software#22

Since each organization has particular business needs, it is sensible for them to desist from searching for a one-size-fits-all perfect software solution. Needless to say, it would be useless to try to find such a platform even among popular software solutions. The intelligent thing to do would be to list the various essential factors that require consideration such as key features, budget, skill levels of workers, company size etc. Then, you should do your homework thoroughly. Read some eKomi reviews and investigate each of the other solutions in your shortlist in detail. Such comprehensive groundwork can ensure you weed out ill-fitting platforms and zero in on the system that presents all the features you require for business success.

How Much Does eKomi Cost?

eKomi Pricing Plans:

eKomi offers two streams of products – enterprise-grade packages for larger teams, and products tailored to the needs of small and medium-sized businesses. Both types of products are priced by quote.

Contact the company for more SMB and enterprise pricing information, and ask for your quote. You can also visit their demo appointment page and check the product in action.

User Satisfaction

We realize that when you make a decision to buy Feedback & Reviews Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and eKomi reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with eKomi. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

9

NEGATIVE SOCIAL MENTIONS

0

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
  • Germany
  • Spain
  • France
  • Italy
  • Dutch
  • Portugal
Pricing Model
  • Quote-based
Customer Types
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted
  • On Premise

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

eKomi User Reviews

Aurian de Maupeou

Aurian de Maupeou 3 months ago
Verified
user


Waruna Kulawansha

What are eKomi pricing details?

eKomi Pricing Plans:

eKomi offers two streams of products – enterprise-grade packages for larger teams, and products tailored to the needs of small and medium-sized businesses. Both types of products are priced by quote.

Contact the company for more SMB and enterprise pricing information, and ask for your quote. You can also visit their demo appointment page and check the product in action.

What integrations are available for eKomi?

eKomi integrates with the following business systems and applications:

  • Google
  • Magento
  • PrestaShop
  • Shopify
  • WooCommerce
  • Volusion
  • IBM WebSphere
  • MIVA
  • ShopWare
  • DreamCommerce
  • JTL Shop
  • Gambio
  • OXID eSales

User reviews


User reviews in total: 2

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The most favorable review

Aurian de Maupeou

3 months ago


Pros: Works perfectly with Google, and allows to get stars in search results. Allows to manage several websites on a single contract

Cons: The backend could be fancier! But the service works essentially well.

The least favorable review

Waruna Kulawansha

12 months ago


Pros: - Easy set up (for merchant reviews) - Simple dashboard - Easy installation of widget - Reasonably priced - Good for merchant reviews - Can manually send orders for reviews - a leading company in the vertical - Global - Good for SEO - works across devices - Good clientele - works with Volusion and several other platforms except for Bigcommerce - Good for retail, travel, education and more

Cons: - Doesn't work with Bigcommerce for products reviews - Only good for merchant reviews - Falsifying during the sales process (about contract signing) - Renew contract without notice for another year - Rigid business practices - Not customer centric at all - Doesn't make up for their errors - Never apologized, accepted or made up for their errors

Aurian de Maupeou
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Published 3 months ago
Verified
user
Works perfectly with Google, and allows to get stars in search results.




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Waruna Kulawansha
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Published 12 months ago
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