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User review of EngageBay

Definitely Awesome!

- by Elmer Doblas

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

It is a complete tool. It has a lot of marketing features from email, SMS, push notification, Social media, landing pages and a lot more. It has sales where I can do my appointments, track deals and more. It even has its own ticketing system. All these for a very affordable price.

What aspects are problematic or could work better?

I still encounter bugs and some basic technical issue each time an update is applied. They fix it fast but I think it is better to make a solution to prevent it than fix it each time.

What features/services would you like to see in future versions of this product?

Better segmentation of clients. A mobile app so that I can do marketing even on the go. I also need to see a good support page to find guide articles.

What specific problems in your company were solved by this product?

Having a cost-effective tool that can cover several areas. This tool is inexpensive and complete software that is able to handle Marketing, Sales and service.

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Consumer Services

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Hubspot

Why did you decide to change it?

It is starting to become really costly.

Are you satisfied with the change?

yes

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

What was the cost of implementing this product?

none

What is your total annual cost for using this product?

$800

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

Yes, 20 percent for signing up for a year

FEATURE DETAILS

General Features

Customization
5
amazing