What are the best aspects of this product?
It is a complete tool. It has a lot of marketing features from email, SMS, push notification, Social media, landing pages and a lot more. It has sales where I can do my appointments, track deals and more. It even has its own ticketing system. All these for a very affordable price.
What aspects are problematic or could work better?
I still encounter bugs and some basic technical issue each time an update is applied. They fix it fast but I think it is better to make a solution to prevent it than fix it each time.
What features/services would you like to see in future versions of this product?
Better segmentation of clients. A mobile app so that I can do marketing even on the go. I also need to see a good support page to find guide articles.
What specific problems in your company were solved by this product?
Having a cost-effective tool that can cover several areas. This tool is inexpensive and complete software that is able to handle Marketing, Sales and service.
Are you a current user of this product?
Yes
How long have you been using this product?
Less than 1 year
What is your company size?
1-10 Employees
What is your industry?
Consumer Services
Did your company use a different software before this one?
Yes
What software did you use before?
Hubspot
Why did you decide to change it?
It is starting to become really costly.
Are you satisfied with the change?
yes
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2B
What was the cost of implementing this product?
none
What is your total annual cost for using this product?
$800
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
Yes, 20 percent for signing up for a year
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