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EngageBay Review

EngageBay
Our score: 8.9 User satisfaction: 100%

What is EngageBay?

EngageBay integrates sales, marketing, and service activities into one platform. It is considered by many as a true alternative to more expensive business solutions. It enables you to automate key business processes and routines to free you up to maintain and grow your business. Its features include modules for email marketing, CRM, sales, live chat, and marketing automation. All of these are fitted in a dashboard with a user-friendly interface.

As its name suggests, its purpose is to capture and engage website visitors generating leads that, when used well, may convert them into loyal customers. Engagebay provides you with tools for landing pages to lead management. It can also help you manage internal processes with features such as a scheduler, contact management, deal pipeline, and an assignable tasks feature. With all of these plus more, you will be able to manage key business operations in the same place.

Its CRM module comes with service tools such as Customer Feedback, Ticketing, Helpdesk, and Knowledge Base among others. Moreover, CRM processes can also be automated. As a result, you will be able to save time and effort for the actual interactions you are to do. Manual entry is kept to a minimum so that real work can be done. The same thing can be said with its Sales and Marketing modules.

EngageBay is completely web-based. As an alternative to high-end solutions, it is offered in different versions for companies with different budgets. It has a free plan that already includes a healthy amount of features. The only limitation is that you can only have 1000 contacts and 1000 branded emails. The Basic Plan includes more features and 15,000 contacts with 10,000 branded emails.

Overview of EngageBay Benefits

All Tools In A Single Platform

EngageBay has all the tools you need for you to effectively reach out to your existing and potential clients, grow your traffic, and increase your sales. Featuring a comprehensive set that includes lead management, funnel management, CRM, and more, Engagebay streamlines and accelerates all your workflows. From extending the reach of your marketing campaigns to attracting traffic to cultivating customer relationships, you have everything you need in one, centralized place.

Affordability

EngageBay is one of the most affordable integrated sales and marketing software in the market that boasts of a robust collection of capabilities including marketing automation, funnel management, lead management, CRM, and many others. It is a complete and dynamic platform yet it doesn’t carry a heavy price tag in contrast to other premier sales and marketing solutions with a similar feature set. If you are looking to automate your sales and marketing processes and enjoy loads of CRM tools, Engagebay has got you covered.

Ease of Use

Sales and marketing is a complicated facet of running a business but Engagebay makes it all easy and seamless. The software doesn’t require users to be extensively knowledgeable and technically sound in sales and marketing platforms. There is a slight learning curve but doesn’t present much of a challenge even to novice users.

Overview of EngageBay Features

  • Sales and Markeiting Automation
  • Autoresponders
  • Double opt-in
  • Segmentation
  • GDPR Compliant
  • Simple designer
  • Contact Management
  • Facebook Ads
  • Analytics
  • Ticketing Management
  • Triggers
  • Email templates
  • A/B Testing
  • Email sequences
  • Automation
  • CRM
  • Deals
  • Pipeline Management
  • Appointments
  • Email Marketing
  • Social Media Engagement
  • Email Sequences
  • Web Forms
  • Landing Pages
  • Live Chat
  • Products
  • Proposals

What Problems Will EngageBay Solve?

Problem #1: Data leaks owing to the usage of multiple platforms

Solution: Many times when marketing teams generate leads for the sales team, data gets lost in the process. As a result, sales teams do not have complete visibility of how the lead was generated in the first place. There is no information on how they could touch base with the leads. This can result in negative customer experiences as sales teams have to start over to win the prospects. Previous relationships were cut short and talking points were lost. With EngageBay, this will be mitigated as all data is saved in one single platform. Sales teams will be able to see the historical interactions between prospects and company touchpoints. In this way, they can leverage past information and funnel the process straight to sales.

Problem #2: Messy customer profiles with incomplete information 

Solution: With EngageBay, you can consolidate customer profiles with complete information on one screen. All team members will be able to have access to the same information coming from the same source. Sales teams will not have to start their database from scratch. They can just fill out customer profiles from the lead generation stage. This will come handy not just in sales but also in CRM and other post-sales services.

Problem #3: Lead generation is a big problem small and growing businesses face

Solution: EngageBay contains a suite of tools to capture website visitors and their information organically. With the help of a variety of forms and pop us, you can engage your prospects instantly on the web. Furthermore, automating lead generation can cut down manhours and increase efficiency. You will be able to nurture your leads via drip campaigns. Now, there is not only an avenue for getting new leads but also a way to make them loyal customers.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies
An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.

EngageBay Position In Our Categories

Because businesses have distinct business-related demands, it is only practical that they steer clear of deciding on an all-in-one, ideal solution. However, it is troublesome to chance on such application even among recognizable software products. The logical thing to do is to write the various major functions that entail examination including key features, price terms, skill competence of staff members, organizational size, etc. Then, you should conduct the product research systematically. Browse over these EngageBay analyses and explore each of the software programs in your shortlist more closely. Such well-rounded research guarantee you stay away from unfit applications and buy the system which meets all the tools your company requires.

Position of EngageBay in our main categories:

TOP 50

EngageBay is one of the top 50 CRM Software products

TOP 100

EngageBay is one of the 100 Marketing Software products

TOP 50

EngageBay is one of the top 50 Sales Software products

EngageBay is also listed in the following subcategories:

Every business is different, and can need a particular type of CRM Software solution that will be designed for their company size, type of clients and staff and even individual niche they cater to. We advise you don't count on finding an ideal solution that will be suitable for every business regardless of their history is. It may be a good idea to read a few EngageBay CRM Software reviews first and even then you should remember what the software is supposed to do for your business and your staff. Do you need a simple and straightforward solution with just essential features? Will you actually use the advanced tools needed by pros and big enterprises? Are there any particular features that are especially useful for the industry you operate in? If you ask yourself these questions it will be much easier to find a reliable software that will match your budget.

How Much Does EngageBay Cost?

EngageBay Pricing Plans:

Free Trial

Free

$0

Basic

$14.99/month

Growth

$49.99/month

Pro

$79.99/month

EngageBay offers the following basic and enterprise pricing packages:

Free – $0/month

  • 1,000 contacts
  • 1,000 branded emails per month
  • Lists
  • Email Marketing
  • Lists
  • Email Marketing
  • Sequences
  • Contact Management
  • Ticketing Management
  • Lead Grabbers
  • Forms
  • Facebook Ads
  • Social Media
  • 20GB File Storage
  • Email & Chat Support

Basic – $14.99/month or $11.99/month (annual) or $8.99/month (biennial)

  • 15,000 contacts
  • 10,000 branded emails per month
  • Lists
  • Email Marketing
  • Sequences
  • Contact Management
  • Ticketing Management
  • Lead Grabbers
  • Forms
  • Facebook Ads
  • Social Media
  • 2GB File Storage
  • Email & Chat Support

Growth – $49.99/month or $39.99/month (annual) or $29.99/month (biennial)

  • 10,000 contacts
  • 25,000 branded emails per month
  • Lists
  • Lead Scoring
  • Email Marketing
  • Lead Nurturing
  • Marketing Automation
  • Contact Management
  • Ticketing Management
  • Lead Grabbers (Web Popups)
  • Forms
  • Facebook Ads
  • Social Media
  • Landing Pages
  • Auto Responders
  • Custom Fields
  • Email Templates
  • 5GB File Storage
  • Email & Chat Support

Pro – $79.99/month or $63.99/month (annual) or $47.99/month (biennial)

  • Unlimited contacts
  • 50,000 branded emails per month
  • Lists
  • Lead Scoring
  • Email Marketing
  • Lead Nurturing
  • Marketing Automation
  • Contact Management
  • Ticketing Management
  • Lead Grabbers (Web Popups)
  • Forms
  • Facebook Ads
  • Social Media
  • Landing Pages
  • Custom Landing Page Designer
  • Sub Domain Support for Landing Pages
  • Auto Responders
  • Custom Fields
  • Email Templates
  • Custom Email Template Designer
  • Analytics
  • A/B Testing
  • 20GB File Storage
  • Phone Call Support
  • Dedicated Account Manager

User Satisfaction

Positive Social Media Mentions 10
Negative Social Media Mentions 0

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and EngageBay reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with EngageBay. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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EngageBay Comparisons

EngageBay user reviews

Everything I need for a Business Tool

Read full review >
Letty Balopeños
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.07.2019 Company Size: 1-10 Employees Industry: Consumer Services

An Emerging Powertool

Read full review >
Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.07.2019 Company Size: 1-10 Employees Industry: Computer Software

Power and affordability in one…

Read full review >
Bob Catubay
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.07.2019 Company Size: 11-50 Employees Industry: Consumer Services

A tool on the go

Read full review >
Larry Alvarez
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.07.2019 Company Size: 1-10 Employees Industry: E-Learning

A Professional Business Setup

Read full review >
Dennis Nayre
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.06.2019 Company Size: 1-10 Employees Industry: Consumer Services

What are EngageBay pricing details?

EngageBay Pricing Plans:

Free Trial

Free

$0

Basic

$14.99/month

Growth

$49.99/month

Pro

$79.99/month

EngageBay offers the following basic and enterprise pricing packages:

Free – $0/month

  • 1,000 contacts
  • 1,000 branded emails per month
  • Lists
  • Email Marketing
  • Lists
  • Email Marketing
  • Sequences
  • Contact Management
  • Ticketing Management
  • Lead Grabbers
  • Forms
  • Facebook Ads
  • Social Media
  • 20GB File Storage
  • Email & Chat Support

Basic – $14.99/month or $11.99/month (annual) or $8.99/month (biennial)

  • 15,000 contacts
  • 10,000 branded emails per month
  • Lists
  • Email Marketing
  • Sequences
  • Contact Management
  • Ticketing Management
  • Lead Grabbers
  • Forms
  • Facebook Ads
  • Social Media
  • 2GB File Storage
  • Email & Chat Support

Growth – $49.99/month or $39.99/month (annual) or $29.99/month (biennial)

  • 10,000 contacts
  • 25,000 branded emails per month
  • Lists
  • Lead Scoring
  • Email Marketing
  • Lead Nurturing
  • Marketing Automation
  • Contact Management
  • Ticketing Management
  • Lead Grabbers (Web Popups)
  • Forms
  • Facebook Ads
  • Social Media
  • Landing Pages
  • Auto Responders
  • Custom Fields
  • Email Templates
  • 5GB File Storage
  • Email & Chat Support

Pro – $79.99/month or $63.99/month (annual) or $47.99/month (biennial)

  • Unlimited contacts
  • 50,000 branded emails per month
  • Lists
  • Lead Scoring
  • Email Marketing
  • Lead Nurturing
  • Marketing Automation
  • Contact Management
  • Ticketing Management
  • Lead Grabbers (Web Popups)
  • Forms
  • Facebook Ads
  • Social Media
  • Landing Pages
  • Custom Landing Page Designer
  • Sub Domain Support for Landing Pages
  • Auto Responders
  • Custom Fields
  • Email Templates
  • Custom Email Template Designer
  • Analytics
  • A/B Testing
  • 20GB File Storage
  • Phone Call Support
  • Dedicated Account Manager

What integrations are available for EngageBay?

EngageBay integrates with the following business systems and applications:

  • Zapier
  • QuickBooks
  • WordPress
  • Xero
  • Twilio
  • Office 365
  • Google Contacts and Calendar
  • Stripe
  • SendGrid
  • Mailgun
  • Mandrill
  • Xero

 

EngageBay average rating:

Average score
5/5 (43 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

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The most favorable review

Noemi Doblas

PROS: The product is already great as it is and it is showing great potential Not to mention the upgrades that are happening almost every week in the past few months. I am glad I purchased it way back and it is even better now than what I purchased before

CONS: There are still a few bugs I guess. But, the system changes fast. I see some parts that need improvement.

Reviewed 10 months ago

Read full review >

The least favorable review

Yasaf Burshan, PMP

PROS: I signed up for EngageBay because I of their CRM features. It has so many promising features like tracking deals, contacts, list, email marketing and automation. I like that I can manage all marketing in my business in one place + Integrate with Zapier.

CONS: At the time of writing it looks as if the product is not polished enough. I am having glitches with sequences and email marketing automation, plus Zapier integration doesn't include deals yet (expected soon). Support is great answering all my question and fixing all the problems I encounter, but still it looks like some job is still missing.

Reviewed 1 year ago

Read full review >

More reviews from 43 actual users:

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  • Latest
  • Most useful
  • Most positive
  • Most negative

Everything I need for a Business Tool

Read full review >
Letty Balopeños
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.07.2019 Company Size: 1-10 Employees Industry: Consumer Services

PROS: I am an old lady that is running a small business even before the computer became mainstream. I do not operate the system myself. But, it is important for me to understand the information it is providing. It was really difficult for anyone to let me start using any tech. However, I can see how thinsg are being done now and I want my legacy to somehow live on even in the modern era. We use simple posting, sharing, basic email before. However, my daughter told me the business got so much potential and it is great to make use of the vintage touch and put it mainstream. They showed me other tools but they are so complicated. They showed me EngageBay - I do not know how to directly use some of the function. but, I understand the dashboard and I like looking at a data I can read. I am really thankful that they made this Digital tool easy to understand even with someone like me who lived through the analog times.

CONS: I do not know. I don't understand much of the tech. I do not really know what they need to improve on. However, my daughter said this could be nice if we can directly make ads for Facebook and google. I do not know what she meant exactly, but anything to help her better operate the system will make it better.

What do you think about this review? Great Poor

An Emerging Powertool

Read full review >
Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 08.07.2019 Company Size: 1-10 Employees Industry: Computer Software

PROS: I am really amazed on how fast the tool had evolved in the past few months. I first saw it during black Friday 2018. It was an OK tool but does not do much. So I signed up on a free account but did not bother much. I had a chance to look at it again around March of 2019 and it is amazing how much it changed. I started using it as a free user and the options keeps growing by the week. I finally decided to pay for it since I can do all my work on it already at a really low cost per month. So I like the fact that it is a complete tool and it is really affordable.

CONS: I am a tech so I use a lot of features. I notice that features comes out faster than documentations relating to it. Anyway, I totally understand since change happens so fast. Anyhow, it will be better to have more support documents.

What do you think about this review? Great Poor

Power and affordability in one…

Read full review >
Bob Catubay
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.07.2019 Company Size: 11-50 Employees Industry: Consumer Services

PROS: I really thought it is not possible to find a system with all the features I need that is inexpensive. I and my partners are already thinking of just spending more than what we budgeted since all the other alternatives prove incomplete or just won't work for us. Finding EngageBay allowed us to stick with the original budget without sacrificing efficiency.

CONS: I notice that there are minor trouble with the system each time something gets improved. It will be nicer for them to make it more stable or at least create a staging environment first and testing everything before putting it on the live platform. Anyway, they immediately fix whatever issues I report.

What do you think about this review? Great Poor

A tool on the go

Read full review >
Larry Alvarez
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.07.2019 Company Size: 1-10 Employees Industry: E-Learning

PROS: I am always on the move and ideas often pop-up in most unlikely of places. I really like the fact that this tool is so lite that I can easily use it even when I have very basic or even slow Internet speed. I even use my landing pages not merely to promote my blog but sometimes to contain my blog since it is responsive and good enough. Sometimes I cannot access my WordPress admin page so I use this as an alternative to publishing some of my content then just put it on the main site when I have a more stable connection. This system really helped me out to get my ideas out the soonest. I even have my Twitter, Facebook and Instagram set on EngageBay.

CONS: I would not say problematic. But I think it will be very nice if there is a mobile app for this. It can further help me with my content management and creation.

What do you think about this review? Great Poor

A Professional Business Setup

Read full review >
Dennis Nayre
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.06.2019 Company Size: 1-10 Employees Industry: Consumer Services

PROS: The system provided me with the means to serve my customers in a professional way using various channels. I can make and receive calls, send SMS, send an email, and even live chat. I can track the progress of issues in the ticketing system. My customers are amazed at how I can provide my services at a seeming enterprise level.

CONS: There are still features that I commonly use like manually adding a tag that is not as smooth and a bit jumpy. Anyway, it works as needed so I am still a happy camper. I am just stating it since I see that as a room for improvement.

What do you think about this review? Great Poor

I can do all my work here…

Read full review >
lilibeth zeravia
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.05.2019 Company Size: 1-10 Employees Industry: Consumer Goods

PROS: The system allows me to do my work in one place. I used to work in a corporation and it feels very professional to do my job using a system holding my contacts, tracking them and actually engaging them. EngageBay allows me to do that. It really feels great doing my personal business with such a level of ease and professional touch. I have my contacts saved. I can monitor my leads behavior, I can email them, give them a call, send them a message. It is great to have an enterprise feel while doing my small business.

CONS: The system is easy to use and when you figure out something it seems that you can figure out other things too. But, when I search for support content it seems that it is very limited. sometimes the feature is new and it does not have one.

What do you think about this review? Great Poor

Sophisticated Yet Easy to use…

Read full review >
Jeri Balubar
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.05.2019 Company Size: 1-10 Employees Industry: Consumer Services

PROS: I am a guy that simply wants to run my business with the use of technology but does not like to get a headache with it. I am an old guy that likes technology and knows I need to make use of it to be efficient. I have been using this tech and normally encounters a problem which causes me to hate the system I use because of the things I find gibberish. With EngageBay, it seems I simply need to learn a few things like how to log in and where to click to find stuff. I like the fact that it is affordable and I can do my business with ease using just one system.

CONS: There are still some native integrations that they don't have. Like LinkedIn sync and the social suite does not have LinkedIn too. Anyway, they said they developing it so I hope it will be there soon.

What do you think about this review? Great Poor

EngageBay – an app to reach your customers better

Read full review >
Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.04.2019 Company Size: 1-10 Employees Industry: Media Production

PROS: Are use EngageBay for most things that include a sales pipeline, CRM, Appointment scheduling, and task management. It is amazing that one app can truly do as much as this application can do. What puts this application above many others has is the customer support they receive from the developers. First off they’re always releasing new features. These features are almost always stable. Second, the features really enhance the product themselves… They don’t just become loaded features that aren’t related like some other apps do. I’m excited to see you with this application can go, since it’s newer than most.

CONS: The thing I like the least, is waiting for all of the new updates. Though, they’re so quick to release them that’s mostly my own issue.

What do you think about this review? Great Poor

A Very Promising Tool

Read full review >
John Tamaki
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.04.2019 Company Size: 11-50 Employees Industry: Consumer Services

PROS: I sign up for a free account here a month or 2 back(I am not really sure). When I log back in 2 weeks ago, I am really amazed how much it changed. I am noticing that it is getting more advanced. I did not take this into consideration before because the features did not cover my needs. But in a a very short time it can actually serve its purpose for my business. I tested it and the main things I use actually works.

CONS: The forms are still very basic. But I would say it can already work for me. But, I think it should be better if we can customize it as much as it can work with the theme I have in my site. at this point it cannot do that fully. Maybe the ability to edit it using HTML and CSS.

What do you think about this review? Great Poor

My Kind of System

Read full review >
Gonzalo Santinor
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.04.2019 Company Size: 1-10 Employees Industry: Consumer Services

PROS: This is my personal opinion on the matter and I am not sure how others will find this. for me, the system is easy to use and I do not have to enter codes or do out of the ordinary step when I use this. more often than not if I want to find how it works I can normally find it by clicking around. Most amazingly, what I setup works as I imagine it. I am not very tech savvy, so I guess I am just happy to find a system I am able to figure out without asking support all the time.

CONS: Some part of the landing page builder is not so complete. Like when you select the color of the text it does not provide an option for custom color. I guess it is because the system is still new compared to most systems.

What do you think about this review? Great Poor

Impressive Software!

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Jo Quintana
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.04.2019 Company Size: 1-10 Employees Industry: Consumer Goods

PROS: It has a lot of features. Almost all of the features work as I expect it to. When you visit their site it says it is a complete platform and honestly, you will only need 3 to 4 more features and you can really say it is a complete platform where you can do your business.

CONS: Not all of the features work as I expect it to. I think it is just fair that I will give them a chance to improve the product since they are fairly new compared to others.

What do you think about this review? Great Poor

It is Everything I Need…

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Matt Salvador
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.04.2019 Company Size: 1-10 Employees Industry: Consumer Goods

PROS: I have a small business that needs a couple of tools to work smoothly. I do not really need a very complicated set up. But, I need a system with couple of function. Like email marketing system, automation, landing page builder. It is pretty much the basic. In most cases the features do not exist in one system or it is too expensive for me to buy it. I am just glad EngageBay got what I need in one place.

CONS: I think some parts of it is not really working well. I am not sure if I am not doing it right but I cannot get the push notification to work.

What do you think about this review? Great Poor

Outstanding System…

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Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.04.2019 Company Size: 1-10 Employees Industry: Consumer Goods

PROS: I would say that this is one of the newer systems I find yet it is one of the most complete systems If I can get half the features working then I will be totally happy. I also notice the great progress in the system for such a short time. Really outstanding, I hope the price would stay as affordable in the future. I can say it stands out among the systems that came out along with it.

CONS: I can see some function cease to work properly from time to time. I think it is happening when they upgrade the system. anyway, it is fixed fast but so far that is the only bad thing I do not like.

What do you think about this review? Great Poor

Unexpectedly Amazing!

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Mary Ramirez
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.04.2019 Company Size: 1-10 Employees Industry: Consumer Goods

PROS: I was really just testing this system since it has all the features I need to run my small business but I am not really expecting that it can work well. Apparently the performance and the functions seamlessly work based on the setup I created and was able to run a system like the one I am running using my more expensive platform.

CONS: It still lacks come features that I might need in the future. Like a place to put my products. some features are also not completely working. It just so happen I do not need some of those non functioning parts.

What do you think about this review? Great Poor

Fantastic Tool!

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Tess Limson
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.03.2019 Company Size: 1-10 Employees Industry: Consumer Goods

PROS: The tool is able to provide what I need in my campaigns. I am able to do email marketing, Engage my customers in social media like Twitter, Facebook and Instagram. Do automation, create landing pages, create email templates, manage my contacts properly and many more.

CONS: I encounter technical issues from time to time. Not very frequently but I notice it happen each time something new is implemented. I think preventive measures in affecting my system should be implemented to avoid cases like this.

What do you think about this review? Great Poor

My Kind of Tool…

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Lanie Maagad
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.03.2019 Company Size: 1-10 Employees Industry: Consumer Goods

PROS: I like how fast the product is improving. It has great promise. I really regret not getting the LTD. it does not look so great back then. After seeing how much it improves and how much feature it has now I think paying for it on a monthly basis would be a good deal. I can do everything I need on this platform. From attracting, capturing, nurturing through engagement, converting and even supporting leads.

CONS: There are certain features that are useful but lacks function. Like appointments. You can choose time range within the day but you cannot put gaps in the time range. In short, you cannot schedule breaks. I think they will still be improving the function of each system.

What do you think about this review? Great Poor

Exceptional!

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Ian Castaneda
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.03.2019 Company Size: 1-10 Employees Industry: Consumer Goods

PROS: I really like the idea that Digital Marketing, sales and service feature is combined into one platform and even powered by automation. The system enabled you to create a full cycle automation that can cover Marketing, Sales and Service and connect each one.

CONS: I am not really sure what I do not like I think more native integrations are needed. More support documentations are also needed

What do you think about this review? Great Poor

Easy to Use

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Bryan Lumayag
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.03.2019 Company Size: 1-10 Employees Industry: Recreational Facilities and Services

PROS: A platform that has all the features I need in one place and it is really easy to use despite me being new to this kind of tool.

CONS: I am not really sure because I am new to this. I guess having more support articles and videos to help me even more.

What do you think about this review? Great Poor

Definitely Awesome!

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Elmer Doblas
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.03.2019 Company Size: 1-10 Employees Industry: Consumer Services

PROS: It is a complete tool. It has a lot of marketing features from email, SMS, push notification, Social media, landing pages and a lot more. It has sales where I can do my appointments, track deals and more. It even has its own ticketing system. All these for a very affordable price.

CONS: I still encounter bugs and some basic technical issue each time an update is applied. They fix it fast but I think it is better to make a solution to prevent it than fix it each time.

What do you think about this review? Great Poor

Excellent Digital Marketing Tool

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Alvin Balubar
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.03.2019 Company Size: 1-10 Employees Industry: Consumer Goods

PROS: It has all the feature I need to do the campaign I designed. It has email automation, Landing pages that I can customize on a code level. It has Inline and pop-up forms. I can manage my social media and so many more. What I like above all is the fact that I can talk to the team if there are certain features that can be added in the system. As long as it is feasible, they welcome it.

CONS: There are certain features that cease to work from time to time. It doesn't impact much of my campaign but it will be good to keep the tool working. In fairness to the EngageBay team, they fix things fast. But, I really prefer to encounter less problem or none at all

What do you think about this review? Great Poor

Affordable Yet Awesome!

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Aldrichelle Montebon
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.03.2019 Company Size: 1-10 Employees Industry: Staffing and Recruiting

PROS: The product is indeed a unified tool. It has so many features, some features that I normally can find on high end expensive tools yet. It is here and I can say this is a very affordable alternative. Alternative got a negative connotation so I can't even say that. This system is my choice. Really good as it is and has great potential.

CONS: The landing page builder does not have that much of template option and it appears that the style is repeating. anyway, if you are creative enough or has dev skills the landing page system here allows you a lot of ways to modify . But for basic users it seems limited for now.

What do you think about this review? Great Poor

Great Marketing Tool

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Noemi Doblas
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.03.2019 Company Size: 1-10 Employees Industry: Consumer Goods

PROS: The product is already great as it is and it is showing great potential Not to mention the upgrades that are happening almost every week in the past few months. I am glad I purchased it way back and it is even better now than what I purchased before

CONS: There are still a few bugs I guess. But, the system changes fast. I see some parts that need improvement.

What do you think about this review? Great Poor

All-In-One Indeed!

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Nemesia Lumayag
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 13.03.2019 Company Size: 1-10 Employees Industry: Consumer Services

PROS: It is a unified piece of software with great sophistication. Yet, it is easy to use and very affordable too.

CONS: The system is fairly new and there are some essentials that are not there yet. But, the team is so accommodating and says they will get my suggestions setup.

What do you think about this review? Great Poor

Marketing All In One Software

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Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.01.2019 Company Size: N/A Industry: N/A

PROS: The fact that email marketing and landing pages are all in one place. It makes it super faster and easy to create a marketing system for any business.

CONS: I think this software is pretty amazing and just looking forward to more integrations with other software and more templates... but it's still awesome in its current state.

What do you think about this review? Great Poor

Awesome Digital Marketing Tool

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Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 27.12.2018 Company Size: 51-100 Employees Industry: Apparel & Fashion

PROS: It's user friendly and ever since I started using it, it lightened my workload. Amazing!

CONS: The e-mail under sales is fast, but it seems that many options are missing

What do you think about this review? Great Poor

A really good Tool with Great Potential

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Marian Lumayag
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 21.12.2018 Company Size: 1-10 Employees Industry: Market Research

PROS: I have been working on many projects that involve Digital marketing. The tool got all the essentials and have some added features that really proves useful. I am new to working on the tool but I didn\'t really have trouble finding my ways and creating automated ecosystem I want to build.

CONS: The templates for both email and landing pages are in need improvement. The email system on the sales side is good but it lacks a lot of details.

What do you think about this review? Great Poor

Simple and productive software for email marketing

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Anonymous Reviewer
4/5

Overall Impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 21.12.2018 Company Size: 1-10 Employees Industry: Libraries

PROS: It is affordable, simple to use, time saving and i got what i need in this software.

CONS: Nothing. It's given me productivity and progress.

What do you think about this review? Great Poor

I recommend this tool for marketing

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Anonymous Reviewer
5/5

Overall Impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 21.12.2018 Company Size: 1-10 Employees Industry: Civil Engineering

PROS: I love a lot of things about it. I like how we can customize almost everything to suit your needs.

CONS: I think it's a good tool. but templates need to be redesigned and updated. they seem too generic.

What do you think about this review? Great Poor

Great SAAS for Growth Hackers!

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Kernan Motoomull
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.12.2018 Company Size: 11-50 Employees Industry: Outsourcing/Offshoring

PROS: So far the functions available are all a must for a marketer... Contacts, Forms, Landing Pages and Email Campaigns/Automation => all you need to gowth hack any business. The landing page creator is what I like most - all is just drag and drop and no technical knowledge required.

CONS: There was one instance that my account was suddenly downgraded to a free plan... But the support team was fast enough to upgrade my account back in just a few minutes. So far I do not see any red flags.

What do you think about this review? Great Poor

Great Email CRM with seamless automation

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Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.12.2018 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: The UI/UX provide a seamless experience. And even though I was lazy to read the tutorials at times, chat support is there for me, always helpful and instant. Props to Andy Roberts for all his help.

CONS: Nothing to complain about. Even if there was, the company's attitude is as such that they will be improving all the time and respond positively to feedback.

What do you think about this review? Great Poor

Promising Startup for CRM and marketing automation

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Paul Therond
5/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 13.12.2018 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: I like how they give you access to all these marketing and CRM/sales features in one dashboard. It could easily replace a number of other tools you are using right now. Pricing is fair for what you get too and I also really like the file repository feature that bigger marketing teams will really appreciate.

CONS: Landing page templates are very limited at the moment

What do you think about this review? Great Poor

Excellent

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Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 13.12.2018 Company Size: 51-100 Employees Industry: Insurance

PROS: Engagebay provides an easy option to track your campaign performance. Based on which you can rework and edit your content. creating email templates is a damn easy by simple drag and drop interface to create a template that suits your need. Overall a good experience as far as now.

CONS: Have been using EngageBay to promote our University's products and activities through their Email Broadcasts. It gives convenient email campaigns and an unlimited number of users.

What do you think about this review? Great Poor

Best tool for my startup

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nachiketha raju
4/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 13.12.2018 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: I was looking for an affordable tool for my startup and Engagebay was my choice. EngageBay is a simple, affordable, all-in-one marketing automation platform. Helps in generating leads through lead generation forms, popups engage web visitors.   The tool has several advantages that work better than other  CRM  Engagebay is well suited for our small business which is developing rapidly. For about 3 months of using Engagebay, we are able to promote our startup through their Email Broadcast. Looking forward to utilise it more

CONS: Nothing as of now should use it more to decide

What do you think about this review? Great Poor

ENGAGEBAY – A COMPLETE FUNNEL AND MARKETING PLATFORM THAT KEEPS GETTING BETTER…

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Gene Waxman
5/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 12.12.2018 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: This platform provides every aspect for an SMB to be able to market to their clients as well as follow-up and client management aspects are awesome. Couple that with page and email drag and drop builders, integration options for contacts, emails and other services and you have a full fledged funnel CRM similar to ClickFunnels and other products, without the high costs. You have to try it. The features are as robust as many of the most expensive products out there but their costs and mission statement is to provide these for a reasonable cost. They achieve this beautifully.

CONS: It's not necessarily a negative but they have some incredible features that they continue to flesh out, like thier social integration. I cant wait to see this continue to develop as a tight social engagement unifying the client and prospect messaging in emails and landing pages is an essential toolset in 2019 marketing. That they have all of these amazing tools and continue to build more into the platform is a credit, again, to their mission.

What do you think about this review? Great Poor

All you need to run your campaigns

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Santiago Blasco
5/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 12.12.2018 Company Size: 1-10 Employees Industry: Entertainment

PROS: The speed to launch campaigns live. The versatility of the product and the ease of use.

CONS: I am missing a couple of integrations but their team seems to be on the case to add them

What do you think about this review? Great Poor

Great overall marketing automation SAAS

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mohit jain
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 11.12.2018 Company Size: 11-50 Employees Industry: Retail

PROS: The web forms and the landing page feature is quite unique and works really well. and the look and feel of the platform also is very nice

CONS: The platform has a lot of potential. However, the user interface could be simplified as currently it seems confusing

What do you think about this review? Great Poor

Great tool!

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Ivana Bobes
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.12.2018 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: Pricing! get everything in one tool for the best price! i've switched from hubspot to engagebay

CONS: maybe just a text template on emails and also custom templates make title visible

What do you think about this review? Great Poor

Awesome Investment, get it if you can!

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Leonardo Wolff
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 10.12.2018 Company Size: 1-10 Employees Industry: Internet

PROS: Engagebay works pretty well with my business. I was using ActiveCampaign but the costs were adding up quite quickly. I tried other platforms but the automation sequence offered by ActiveCampaign are not easy to find, until, I got Engagebay. The platforms offer an awesome automation platform for emails, plus landing pages and forms. It works quite well and can be a perfect substitute.

CONS: I would like more design capabilities for the forms, but I heard they are already implementing it.

What do you think about this review? Great Poor

Lots of potential, but still need a polish work

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Yasaf Burshan, PMP
3/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 10.12.2018 Company Size: 1-10 Employees Industry: Information Technology and Services

PROS: I signed up for EngageBay because I of their CRM features. It has so many promising features like tracking deals, contacts, list, email marketing and automation. I like that I can manage all marketing in my business in one place + Integrate with Zapier.

CONS: At the time of writing it looks as if the product is not polished enough. I am having glitches with sequences and email marketing automation, plus Zapier integration doesn't include deals yet (expected soon). Support is great answering all my question and fixing all the problems I encounter, but still it looks like some job is still missing.

What do you think about this review? Great Poor

EngageBay Marketing helps me meet the needs of our customers

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Anonymous Reviewer
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 05.12.2018 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: All its tools and functions are good, but what I like most are the automation and programming in social networks along with landing pages, pop unders and forms that together help me increase traffic and in the short term generate sales

CONS: The software meets the benefits it offers, there is nothing wrong with adding

What do you think about this review? Great Poor

The powerful landing page builder inside Automation CRM platform

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Cuong Tran
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.12.2018 Company Size: 1-10 Employees Industry: Internet

PROS: I love page builder of Engagebay. It loads super fast and in stable performance based on AWS + CDN Cloudfront. Moreover, the landing page allows edit in a source code that means you can embed anything on it include CSS code, HTML and Javascript. Even SVG is supported as well. Landing page support full responsive display and block design friendly style.

CONS: The page templates are still limited, I need more templates for quick design. The landing page builder needs a switch view mode for responsive that I can see exactly how my page display on the mobile.

What do you think about this review? Great Poor

Very Effective and easy to use platform

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Alex Yu
5/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 29.10.2018 Company Size: 51-100 Employees Industry: Consumer Electronics

PROS: With Engagebay the biggest thing that I like best and what attracted me to them was that it seemed like an all-in-one platform. It seemed like it solved the need to go out and get other services and integrate them together because Engagebay had everything built into it.

CONS: I can't think of anything I really dislike about the platform. However, if I had to choose something, I would recommand to add more integrations.

What do you think about this review? Great Poor

Advanced marketing tool that is decent and effective

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Sandeep Das
5/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 25.10.2018 Company Size: 11-50 Employees Industry: Food & Beverages

PROS: I like that it enables you to create great looking email without any prior experience or knowledge coding or building emails. They have a workflow email builder that allows you to quickly create beautiful, responsive, mobile-friendly emails in an easy to use interface. Their marketing automation features are also much easier to learn.

CONS: Engagebay is a super comprehensive software. I work with it every day and in terms of features, there is very little missing. They are also constantly working to update Engagebay, always adding a new value or streamlining existing features.

What do you think about this review? Great Poor
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Reviewed By Louie Andre
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