User review
of EngageBay
Easy to Use
-
by Bryan Lumayag
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
A platform that has all the features I need in one place and it is really easy to use despite me being new to this kind of tool.
What aspects are problematic or could work better?
I am not really sure because I am new to this. I guess having more support articles and videos to help me even more.
What features/services would you like to see in future versions of this product?
More support videos and a support page.
What specific problems in your company were solved by this product?
Enhancement of our online presence. It helps me engage better on Twitter, Facebook, and Instagram. Help us automate email marketing and lead nurturing.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I advised the company to purchase it
How long have you been using this product?
Less than 1 month
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Recreational Facilities and Services
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
mostly B2C
PRICING & COSTS
What was the cost of implementing this product?
none, the support is free
What is your total annual cost for using this product?
$290
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
yes, 20 percent for paying for one year ahead
FEATURE DETAILS
Analytics
ROI Analytics amazing
5
General Features
Customization amazing
5
