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User review of EngageBay

EngageBay – an app to reach your customers better

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Are use EngageBay for most things that include a sales pipeline, CRM, Appointment scheduling, and task management. It is amazing that one app can truly do as much as this application can do. What puts this application above many others has is the customer support they receive from the developers. First off they’re always releasing new features. These features are almost always stable. Second, the features really enhance the product themselves… They don’t just become loaded features that aren’t related like some other apps do. I’m excited to see you with this application can go, since it’s newer than most.

What aspects are problematic or could work better?

The thing I like the least, is waiting for all of the new updates. Though, they’re so quick to release them that’s mostly my own issue.

What features/services would you like to see in future versions of this product?

I would love to see the ability to create finals, tags that allow you to have the best chat application to embed a new website with this application

What specific problems in your company were solved by this product?

I was always having issues reaching my customers and making them feel heard and listen to it, but not with this application.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Media Production

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Gist, ConvertFox

Why did you decide to change it?

This is more stable and has more features.

Are you satisfied with the change?

Absolutely

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2C

PRICING & COSTS

What was the cost of implementing this product?

$0

What is your total annual cost for using this product?

$199

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

One time cost.

FEATURE DETAILS

Analytics

ROI Analytics
5
amazing

General Features

Customization
5
amazing