What are the best aspects of this product?
It has all the feature I need to do the campaign I designed. It has email automation, Landing pages that I can customize on a code level. It has Inline and pop-up forms. I can manage my social media and so many more. What I like above all is the fact that I can talk to the team if there are certain features that can be added in the system. As long as it is feasible, they welcome it.
What aspects are problematic or could work better?
There are certain features that cease to work from time to time. It doesn't impact much of my campaign but it will be good to keep the tool working. In fairness to the EngageBay team, they fix things fast. But, I really prefer to encounter less problem or none at all
What features/services would you like to see in future versions of this product?
I really like to see landing pages, inline forms, pop-up forms, email broadcasts, Sequences, and other marketing features be under contact details as well. Like a way to get those features assigned to a certain contact or a company. It will be easy to sort out the campaign I made for certain contacts or clients that way.
What specific problems in your company were solved by this product?
I am able to do all the things I need in one platform. It really makes monitoring maintenance, strategy development a lot easier. We do not have to learn a lot of tools and if there issues, we simply have to contact one support and they can cover all issues internal to the system. It is really convenient that way.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
1-10 Employees
What is your industry?
Consumer Goods
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2C
What was the cost of implementing this product?
none
What is your total annual cost for using this product?
$220
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
20% for buying one year in advance
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