User review
of EngageBay
Great Email CRM with seamless automation
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
The UI/UX provide a seamless experience. And even though I was lazy to read the tutorials at times, chat support is there for me, always helpful and instant.
Props to Andy Roberts for all his help.
What aspects are problematic or could work better?
Nothing to complain about. Even if there was, the company's attitude is as such that they will be improving all the time and respond positively to feedback.
What features/services would you like to see in future versions of this product?
Maybe they can add more 3rd party SMTP providers. (Hint: Pepipost)
What specific problems in your company were solved by this product?
Automation and it helps they integrate with Zapier.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I made the decision to purchase it
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Marketing and Advertising
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Getresponse, Mailchimp, Mailwizz, Mumara
Why did you decide to change it?
Got a great deal, and what sealed it was talking to customer support BEFORE i paid for it.
Are you satisfied with the change?
Totally.
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2B
PRICING & COSTS
What was the cost of implementing this product?
$99
What is your total annual cost for using this product?
$99 forever
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
Huge discount. but then again, so many LTD deals and this one stood out.
FEATURE DETAILS
Analytics
ROI Analytics amazing
5
General Features
Customization amazing
5
