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User review of EngageBay

Great Marketing Tool

- by Noemi Doblas

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The product is already great as it is and it is showing great potential Not to mention the upgrades that are happening almost every week in the past few months. I am glad I purchased it way back and it is even better now than what I purchased before

What aspects are problematic or could work better?

There are still a few bugs I guess. But, the system changes fast. I see some parts that need improvement.

What features/services would you like to see in future versions of this product?

I hope this system would have a place to input products. It is now allowing to put contacts and companies. I think it is also logical to have products area.

What specific problems in your company were solved by this product?

The system can connect Marketing, Sales, and service. I think that is great because it is not only automating Marketing but the entire business process as a whole.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Consumer Goods

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Free Mailchimp

Why did you decide to change it?

I need more features, Mailchimp does not offer much even with the paid version

Are you satisfied with the change?

yes

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2C

PRICING & COSTS

What was the cost of implementing this product?

none

What is your total annual cost for using this product?

$220

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

yes/ 20 percent, it is the cost if you get annually

FEATURE DETAILS

Analytics

ROI Analytics
5
amazing

General Features

Customization
5
amazing