Lots of potential, but still need a polish work

What are the best aspects of this product?

I signed up for EngageBay because I of their CRM features.
It has so many promising features like tracking deals, contacts, list, email marketing and automation. I like that I can manage all marketing in my business in one place + Integrate with Zapier.

What aspects are problematic or could work better?

At the time of writing it looks as if the product is not polished enough. I am having glitches with sequences and email marketing automation, plus Zapier integration doesn't include deals yet (expected soon).
Support is great answering all my question and fixing all the problems I encounter, but still it looks like some job is still missing.

What features/services would you like to see in future versions of this product?

I would like to see the features already included just works without too many small glitches.

What specific problems in your company were solved by this product?

Using CRM. Tracking customers actions, proposals and deals.

Are you a current user of this product?

Yes