MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
Logo of EngageBay
User review of EngageBay

Power and affordability in one…

- by Bob Catubay

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I really thought it is not possible to find a system with all the features I need that is inexpensive. I and my partners are already thinking of just spending more than what we budgeted since all the other alternatives prove incomplete or just won't work for us. Finding EngageBay allowed us to stick with the original budget without sacrificing efficiency.

What aspects are problematic or could work better?

I notice that there are minor trouble with the system each time something gets improved. It will be nicer for them to make it more stable or at least create a staging environment first and testing everything before putting it on the live platform. Anyway, they immediately fix whatever issues I report.

What features/services would you like to see in future versions of this product?

I definitely hope more native integrations will be made for EngageBay. I also would like to have a variable duplicate detection when importing contacts.

What specific problems in your company were solved by this product?

We are able to implement our planned strategy. We are even able to allocate less amount for the CRM since the system is really affordable compared to other systems with similar function. We are also able to do the processes we need to do to run our business and make a professional marketing campaign with EngageBay.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Consumer Services

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Hubspot

Why did you decide to change it?

It is getting really expensive as we grow

Are you satisfied with the change?

yes

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

What was the cost of implementing this product?

none, support is free

What is your total annual cost for using this product?

$1000

How long is your contract with the vendor?

1 month

Did you get any discount for this product? How much?

no

FEATURE DETAILS

Analytics

ROI Analytics
5
amazing

General Features

Customization
5
amazing