What are the best aspects of this product?
I was really just testing this system since it has all the features I need to run my small business but I am not really expecting that it can work well. Apparently the performance and the functions seamlessly work based on the setup I created and was able to run a system like the one I am running using my more expensive platform.
What aspects are problematic or could work better?
It still lacks come features that I might need in the future. Like a place to put my products. some features are also not completely working. It just so happen I do not need some of those non functioning parts.
What features/services would you like to see in future versions of this product?
I hope to see bug fixes shown from time to time. a more solid support page. I would say a more organized one. More native integrations too.
What specific problems in your company were solved by this product?
In my current setup. I would say it can completely handle my business operation at a very affordable price. Currently, I am using this with my more expensive software. But, once I see all the functions that I will need in the future available. I will then switch to EngageBay completely.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
1-10 Employees
What is your industry?
Consumer Goods
Did your company use a different software before this one?
Yes
What software did you use before?
Agile CRM
Why did you decide to change it?
I have not change it completely yet. I was just checking more affordable alternatives.
Are you satisfied with the change?
I cannot say yet. But, so far I am happy using EngageBay
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
just me
What is the primary use of this product in your company?
both B2B & B2C
What was the cost of implementing this product?
none
What is your total annual cost for using this product?
$288
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
20 percent less for buying a 1-year plan
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