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User review of Epicor ERP

A reliable ERP software

- by Xzavier

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Epicor ERP is very useful right from the start. It helps our processes go smoothly and efficiently. Also, like other companies, our business requires some process customization. Epicor helps us with this a lot.

What aspects are problematic or could work better?

It's tiring to deal with support when an issue arises. It's annoying to be asked to do the same thing what was done already.

What specific problems in your company were solved by this product?

Epicor makes different tasks pretty easy to execute. In the past, I have used it to enter product orders for shipping and the likes. It helped me understand and do the job better. This is thanks to its easy to understand user interface. Now, as an analyst, I use it to gather and curate relevant information. Epicor’s dashboards and tools such as BAQ make the job easy for me to handle and relay information to others.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

N/A

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.