MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Epicor ERP Review

Epicor ERP
Our score: 8.9 User satisfaction: 100%

What is Epicor ERP?

Epicor ERP is an enterprise resource planning software built for the precise needs of mid-sized and large businesses involved in manufacturing, distribution, retail and services. Backed by over 40 years of delivering industry-specific business solutions, Epicor ERP harnesses new technologies such as business analytics, big data, mobility and the Internet of things, among others, to provide flexible and smart manufacturing and business support to its customers.

Epicor ERP is a fully integrated ERP package with comprehensive features and functionalities to handle accounting and finance, customer relations, project management, inventory, pre-production materials planning, manufacturing execution, human capital, supply chain, global business management, and many others. The application is designed around a service-oriented architecture and is modular based which means customers, if they choose to, can acquire only certain modules they need without being tied to buying other modules to run the system. This flexibility is further reinforced by deployment options – you can have it on-premise, hosted, or as a cloud-based SaaS. It can be installed in a single site or on several sites of a multinational corporation.

Overview of Epicor ERP Benefits

Flexible end-to-end solution

The application provides you with a flexible platform for end-to-end supply chain management as well as an extensive suite of manufacturing capabilities for scheduling, planning, executing and monitoring your entire business. You will be able to get clear insights into your supply chain, provide customers with products on time and within budget, and have greater control and visibility of your operations. From securing raw materials to delivering the complete product, Epicor brings enterprise-level functionalities, scalability and flexibility over the full spectrum of your business.

Modular architecture

You can opt to have only the modules you need, all equipped with full-level performance features. The modular architecture allows you to easily build a customized system to match your specific requirements. You can set up an accounting based system and pair it off with core modules like CRM and HR to streamline sales and marketing, automate payroll, and oversee workforce management. There are other modules for business performance management (BPM), product lifecycle management (PLM), quality performance management (QPM), and supply chain management. You can build the most basic to the most complex management systems that your business operations require.

Robust financial accounting

Financial accounting is the heart of an ERP system, and Epicor shines in this area. It includes an extensive range of financial reports, financial statements, journal listings, general ledger, and trial balance reports. It chart of accounts can handle just about any mix of companies, departments and divisions, each with their own different set of fiscal periods and account structures. This system can become complex as more data are entered in. Epirocor manages this by having a unified database wherein a single query or filtered search can scan multiple connected companies or departments. The financial accounting system may be a bit daunting to the uninitiated, but well trained users can fully handle this aspect.

Familiar UI

The Epicor platform offers both client-based and browser-based and navigation, and comes in two UI set ups – classic and modern. The former is similar to a Windows Explorer dashboard with a vertical panel on one side that houses the Main menu options which include all the application modules that you have. The modern menu looks and functions like that of Windows 10 with the dashboard featuring colorful tiles that represent various tasks or recent forms. Likewise there is a vertical panel that contains selections for Menu, Settings, and Help. Whatever navigation or UI set up you utilize, the software core features are unchanged and functionalities remain the same.

Mobile app

With multiple deployment capability, the software is compatible with all types of devices and operating systems. The needs of remote or on-location employees are taken care of by Epicor which has mobile apps for both Android and iOS that are available in the Google Play and App Store. These apps include, among others, features for mobile time and expense tracking.

Comprehensive support

A full array of support is provided by Epicore to its customers which include various channels such as phone, email, live chat, in-person. Acquiring the software gets you the expertise of Epicor’s seasoned enterprise software support and service professionals who can help in upgrades and migration. You also get to join user conferences and groups as well as webcasts and events. A comprehensive knowledge center offers instructor led, self-paced documentation, education and training, consulting, learning options, and many more. Alongside all these are over 60 Epicor customer support portals that you can access for various information, guides and resources.

Overview of Epicor ERP Features

  • Customer Relationship Management
  • Performance Management
  • Enterprise Content Management
  • Financial Management
  • Planning and Scheduling
  • Production Management
  • Project Management
  • Service Management
  • Human Capital Management
  • Supply Chain Management
  • Global Business Management
  • Governance, Risk and Compliance
  • Epicor ICE Business Architecture

Epicor ERP Position In Our Categories

Knowing that businesses have special business demands, it is reasonable they abstain from picking an all-encompassing, ”best” software product. Nonetheless, it is difficult to chance on such an app even among well-known software products. The efficient thing to do is to set down the several main factors that merit examination like important features, costing, technical skill capability of the users, company size, etc. Thereafter, you must do the product research thoroughly. Read some Epicor ERP analyses and check out the other solutions in your list more closely. Such comprehensive research ascertain you circumvent mismatched apps and choose the system which meets all the function you require business requires to realize efficiency.

Position of Epicor ERP in our main categories:

Epicor ERP is also listed in the following subcategories:

Since each enterprise has particular business requirements, it is advisable for them to desist from seeking a one-size-fits-all faultless software system. Needless to say, it would be futile to try to find such a system even among popular software applications. The intelligent thing to do would be to catalog the various important factors that need consideration such as required features, finances, skill levels of workers, company size etc. Then, you should do your homework thoroughly. Read some Epicor ERP ERP Software reviews and investigate each of the other systems in your shortlist in detail. Such exhaustive homework can make certain you discard ill-fitting systems and select the system that offers all the aspects you require for business success.

How Much Does Epicor ERP Cost?

Epicor ERP Pricing Plans:

Free Trial

Epicor ERP

Starts at $175 per user/month

Pricing starts at $175 per user per month. But with a modular architecture, you can avail only of features and components that you need. You can contact the vendor for a quote.

User Satisfaction

Positive Social Media Mentions 5
Negative Social Media Mentions 0

We realize that when you make a decision to buy ERP Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Epicor ERP reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Epicor ERP. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Popular Epicor ERP Alternatives

Top Competitors To Epicor ERP By Price

Trending ERP Software Reviews

Product name:
Score:
Satisfaction:
8.0
100%
9.2
95%

Epicor ERP Comparisons

Epicor ERP user reviews

A reliable ERP software

Read full review >
Xzavier
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 07.11.2019 Company Size: Industry: N/A

A software that you can rely on

Read full review >
Jalon
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.10.2019 Company Size: Industry: N/A

Epicor ERP is useful in overseeing the whole production process

Read full review >
Alyson
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.10.2019 Company Size: Industry: Hospital & Health Care

Innovative and Scalable

Read full review >
Hipolito
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 10.10.2019 Company Size: Industry: N//A

Really helpful

Read full review >
Cecil
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.09.2019 Company Size: Industry: N/A

What are Epicor ERP pricing details?

Epicor ERP Pricing Plans:

Free Trial

Epicor ERP

Starts at $175 per user/month

Pricing starts at $175 per user per month. But with a modular architecture, you can avail only of features and components that you need. You can contact the vendor for a quote.

What integrations are available for Epicor ERP?

Epicor’s distinct B2B Integration and EDI Managed Service On-Demand provide you with identical software tools if your business need outgrows that of an outsourced solution. Epicor’s on-demand data integration software uses its commercially available and fully supported software tools to connect customers to their business partners as a service. As your business-specific needs grow, there will always be apps and services available internally and provided for by Epicor. You can contact the vendor for any inquiries regarding this area.

Epicor ERP average rating:

Average score
4.3/5 (11 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Cecil

PROS: The environment is pretty easy to navigate and I really like how the reports are structured. It's a little difficult to work in fragments with Epicor though. Once you set it up, the information that they ask you to input is up to the end of a work project.

CONS: I've encountered a few issues that hinder my work process. One issue that comes to mind is that the software translation does not always work. I also would prefer if the software didn't prompt me to input the data on work that I don't particularly want to work on at the moment.

Reviewed 6 months ago

Read full review >

The least favorable review

Dillon

PROS: Our operations rely heavily on Epicor. It is where we run most of our initiatives--from developing strategies to running audits for the company.

CONS: Customer support is a little bit lacking. There have been some issues in the past where, instead of helping us find solutions, they quickly dismissed our complaints. I would have appreciated it if further investigation had been made.

Reviewed 6 months ago

Read full review >

More reviews from 11 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

A reliable ERP software

Read full review >
Xzavier
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 07.11.2019 Company Size: Industry: N/A

PROS: Epicor ERP is very useful right from the start. It helps our processes go smoothly and efficiently. Also, like other companies, our business requires some process customization. Epicor helps us with this a lot.

CONS: It's tiring to deal with support when an issue arises. It's annoying to be asked to do the same thing what was done already.

What do you think about this review? Great Poor

A software that you can rely on

Read full review >
Jalon
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 25.10.2019 Company Size: Industry: N/A

PROS: After deploying the system, communication within our business has become more consistent and effective. We access most of our information from a single software solution, so everyone gets the same data. Although we still need to install an Office suite like Microsoft Excel, the software has recognized this and chose a reliable partner.

CONS: At first, finding the way around the software is quite overwhelming. There’s a ton of features and functionalities. There are a lot of things going on. We just do not know what to do first with all of the awesome things the product offers. It would be much better if the platform’s developers gave a clear instruction about how a certain action or setting works and their purpose.

What do you think about this review? Great Poor

Epicor ERP is useful in overseeing the whole production process

Read full review >
Alyson
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 16.10.2019 Company Size: Industry: Hospital & Health Care

PROS: Epicor ERP is user-friendly in all respects, from getting familiar with the product to navigating it for use. Its configuration wizard is top-notch, too. Also, learning how to maximize the functionalities of the product is easy since there are many training options available, which cannot be said for similar products.

CONS: The only thing I do not like about Epicor ERP is the physical inventory management process, as it is not as intuitive as the rest of the software. Because our company utilizes Phantom assemblies in our procedures, taking stock of each part is challenging. However, we have come up with a mitigating solution that makes it less arduous for us to deal with.

What do you think about this review? Great Poor

Innovative and Scalable

Read full review >
Hipolito
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 10.10.2019 Company Size: Industry: N//A

PROS: One of the best things about Epicor ERP is scalability. We have been using this software for a long time. As our business grows, our needs and requirements also grow. Epicor never fails to constantly help us with the business challenges along the way. They provide more features and more amazing product offerings. They never cease to improve their products, which is a great thing.

CONS: It is a challenge to keep up with the fast-changing Epicor ERP platforms. Sometimes, they even change product offerings frequently. There’s a time when they make changes in the Shipping software as well as APM-to-APR and we really had a tough experience. Staying up-to-date with any updates and changes in the software is not an easy thing to do.

What do you think about this review? Great Poor

Really helpful

Read full review >
Cecil
5/5

Overall impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.09.2019 Company Size: Industry: N/A

PROS: The environment is pretty easy to navigate and I really like how the reports are structured. It's a little difficult to work in fragments with Epicor though. Once you set it up, the information that they ask you to input is up to the end of a work project.

CONS: I've encountered a few issues that hinder my work process. One issue that comes to mind is that the software translation does not always work. I also would prefer if the software didn't prompt me to input the data on work that I don't particularly want to work on at the moment.

What do you think about this review? Great Poor

Epicor ERP is transforming the way we work

Read full review >
Zoie
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 26.09.2019 Company Size: Industry: N/A

PROS: There are many things that I like about Epicor ERP but I particularly like its multi-company and multi-currency features. This has provided our enterprise updated financial data that is crucial in the decision-making process with the help of Power BI, which offers us useful analytics. The workflow for the month-end workflow is greatly improved too. There is the accounts receivable reconciliation as well that works perfectly with AP. What's more, MRP has let us smooth out inefficiencies by streamlining our previously manual process for the acquisition of spare parts. Our company also managed to come up with an innovative Kanban system that helps us make certain we have enough of every part.

CONS: There are times when we experience troubles with the Epicor ERP support, particularly with the current service levels. Apart from that, the project modules do not calculate the P&L for our undertakings. Though Epicor ERP mentioned profitablity, I did not see these in any section of the platform. The standard reporting is not as impressive as I thought it would be too and as the name suggests, most of the reports are just standard. And despite Epicor ERP making an effort to digitize tax management, it has done so very late for the current tax filing period.

What do you think about this review? Great Poor

My career is thanks to Epicor

Read full review >
Maddison
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 25.09.2019 Company Size: Industry: N/A

PROS: A few years ago, I lost my significant other and I thought that would be the end of the road for me. However, the company made it possible for me to stay in this industry and continue to pursue more career opportunities. Not only have I learned skills and grown my network, I've also helped out other companies by helping them use the software to clean up inefficiencies in their system so that they can experience growth.

CONS: I believe most of the negatives I've encountered come from users who complain about inefficiencies in data entry and how they can be improved. From our end, we address these concerns with customizations and business process management.

What do you think about this review? Great Poor

An all-around useful tool

Read full review >
Dillon
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 23.09.2019 Company Size: Industry: N/A

PROS: Our operations rely heavily on Epicor. It is where we run most of our initiatives--from developing strategies to running audits for the company.

CONS: Customer support is a little bit lacking. There have been some issues in the past where, instead of helping us find solutions, they quickly dismissed our complaints. I would have appreciated it if further investigation had been made.

What do you think about this review? Great Poor

Really lets you call the shots

Read full review >
Jaylen
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 17.09.2019 Company Size: Industry: N/A

PROS: I program and code IT solutions myself, and I really love that Epicor leaves so much room for play. Its flexibility is one of the key factors that makes me a regular user of Epicor. User aren't the only ones who can exercise this much freedom in manipulating this tool too. Even clients and other businesses can customize Epicor's environment.

CONS: Maybe its time for Epicor to rethink their UI design. To be honest, they are a little bit behind when it comes to adapting to the latest UI trends. They should update if they want to keep up.

What do you think about this review? Great Poor

Does a lot of things but it’s not easy to use

Read full review >
Sean
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.08.2019 Company Size: Industry: N/A

PROS: Our company had to abandon our legacy software to use this, and making that transition wasn't difficult. I think this is all thank to its customization tools. Because of those tools, we didn't have to start from scratch since the data and spreadsheets from our old system could easily be migrated. The customization options also made the adjustment to the new system easy because we didn't have to completely abandon our old system.

CONS: Unfortunately, this software doesn't come with pre-made reports, and if you're going to spend money on software like this it really should be better to already have pre-built reports in place. The clunkiness of the finance module doesn't work in its favor either, because I can see how this could result in a lot of errors.

What do you think about this review? Great Poor

Quality Support Service

Read full review >
Abby
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.08.2019 Company Size: Industry: Electrical/Electronic Manufacturing

PROS: I like the improvements in Epicor ERP’s support service. They really ensure that their end users receive the assistance they need. They now have a customer conference that users can attend once a year to meet and network with other users and to undergo product training. We are able to meet the programmers and techs in the conference and they gave us valuable tips and tricks to maximize the potential of the software. Aside from that, their support team also provide prompt responses to the tickets I submit.

CONS: I have to deal with bugs every time I get the new version of the software. Well, it’s not really a big deal since bugs are common in newly released platforms.

What do you think about this review? Great Poor
women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.

OR

Sign in with company email

Sign in with company email

Reviewed By Louie Andre
Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

Unsure about this software?
FIND ALTERNATIVES
TOP

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.