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Epicor ERP Review

Epicor ERP
Our score: 8.9 User satisfaction: 100%

What is Epicor ERP?

Epicor ERP is an enterprise resource planning software built for the precise needs of mid-sized and large businesses involved in manufacturing, distribution, retail and services. Backed by over 40 years of delivering industry-specific business solutions, Epicor ERP harnesses new technologies such as business analytics, big data, mobility and the Internet of things, among others, to provide flexible and smart manufacturing and business support to its customers.

Epicor ERP is a fully integrated ERP package with comprehensive features and functionalities to handle accounting and finance, customer relations, project management, inventory, pre-production materials planning, manufacturing execution, human capital, supply chain, global business management, and many others. The application is designed around a service-oriented architecture and is modular based which means customers, if they choose to, can acquire only certain modules they need without being tied to buying other modules to run the system. This flexibility is further reinforced by deployment options – you can have it on-premise, hosted, or as a cloud-based SaaS. It can be installed in a single site or on several sites of a multinational corporation.

Overview of Epicor ERP Benefits

Flexible end-to-end solution

The application provides you with a flexible platform for end-to-end supply chain management as well as an extensive suite of manufacturing capabilities for scheduling, planning, executing and monitoring your entire business. You will be able to get clear insights into your supply chain, provide customers with products on time and within budget, and have greater control and visibility of your operations. From securing raw materials to delivering the complete product, Epicor brings enterprise-level functionalities, scalability and flexibility over the full spectrum of your business.

Modular architecture

You can opt to have only the modules you need, all equipped with full-level performance features. The modular architecture allows you to easily build a customized system to match your specific requirements. You can set up an accounting based system and pair it off with core modules like CRM and HR to streamline sales and marketing, automate payroll, and oversee workforce management. There are other modules for business performance management (BPM), product lifecycle management (PLM), quality performance management (QPM), and supply chain management. You can build the most basic to the most complex management systems that your business operations require.

Robust financial accounting

Financial accounting is the heart of an ERP system, and Epicor shines in this area. It includes an extensive range of financial reports, financial statements, journal listings, general ledger, and trial balance reports. It chart of accounts can handle just about any mix of companies, departments and divisions, each with their own different set of fiscal periods and account structures. This system can become complex as more data are entered in. Epirocor manages this by having a unified database wherein a single query or filtered search can scan multiple connected companies or departments. The financial accounting system may be a bit daunting to the uninitiated, but well trained users can fully handle this aspect.

Familiar UI

The Epicor platform offers both client-based and browser-based and navigation, and comes in two UI set ups – classic and modern. The former is similar to a Windows Explorer dashboard with a vertical panel on one side that houses the Main menu options which include all the application modules that you have. The modern menu looks and functions like that of Windows 10 with the dashboard featuring colorful tiles that represent various tasks or recent forms. Likewise there is a vertical panel that contains selections for Menu, Settings, and Help. Whatever navigation or UI set up you utilize, the software core features are unchanged and functionalities remain the same.

Mobile app

With multiple deployment capability, the software is compatible with all types of devices and operating systems. The needs of remote or on-location employees are taken care of by Epicor which has mobile apps for both Android and iOS that are available in the Google Play and App Store. These apps include, among others, features for mobile time and expense tracking.

Comprehensive support

A full array of support is provided by Epicore to its customers which include various channels such as phone, email, live chat, in-person. Acquiring the software gets you the expertise of Epicor’s seasoned enterprise software support and service professionals who can help in upgrades and migration. You also get to join user conferences and groups as well as webcasts and events. A comprehensive knowledge center offers instructor led, self-paced documentation, education and training, consulting, learning options, and many more. Alongside all these are over 60 Epicor customer support portals that you can access for various information, guides and resources.

Overview of Epicor ERP Features

  • Customer Relationship Management
  • Performance Management
  • Enterprise Content Management
  • Financial Management
  • Planning and Scheduling
  • Production Management
  • Project Management
  • Service Management
  • Human Capital Management
  • Supply Chain Management
  • Global Business Management
  • Governance, Risk and Compliance
  • Epicor ICE Business Architecture

Epicor ERP Position In Our Categories

Since businesses have special business-related requirements, it is only prudent they avoid getting an all-encompassing, “perfect” software solution. Regardless, it is troublesome to pinpoint such a software product even among recognizable software systems.
The clever thing to undertake should be to make a list of the various essential factors which demand inspection including essential features, pricing, technical skill competence of staff, company size, etc. Thereafter, you should double down on the research systematically. Browse through these Epicor ERP analyses and explore each of the software systems in your shortlist more closely. Such detailed research guarantee you stay away from unsuitable software products and select the one that has all the function you require business requires.

Position of Epicor ERP in our main categories:

Epicor ERP is also listed in the following subcategories:

Since each enterprise has particular business wants, it is prudent for them to abstain from searching for a one-size-fits-all faultless software solution. Needless to say, it would be pointless to try to find such a system even among market-leading software platforms. The smart thing to do would be to jot down the various vital aspects that require consideration such as key features, budget, skill levels of workers, company size etc. Then, you should do your research thoroughly. Read some Epicor ERP ERP Software reviews and check out each of the other systems in your shortlist in detail. Such in-depth research can make sure you discard ill-fitting platforms and select the app that provides all the elements you need for business success.

How Much Does Epicor ERP Cost?

Epicor ERP Pricing Plans:

Free Trial

Epicor ERP

Starts at $175 per user/month

Pricing starts at $175 per user per month. But with a modular architecture, you can avail only of features and components that you need. You can contact the vendor for a quote.

User Satisfaction

Positive Social Media Mentions 5
Negative Social Media Mentions 0

We realize that when you make a decision to buy ERP Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Epicor ERP reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Epicor ERP. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Epicor ERP Comparisons

Epicor ERP user reviews

Really helpful

Read full review >
Cecil
5/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.09.2019 Company Size: Industry: N/A

An all-around useful tool

Read full review >
Dillon
4/5

Overall Impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 03.08.2019 Company Size: Industry: N/A

What are Epicor ERP pricing details?

Epicor ERP Pricing Plans:

Free Trial

Epicor ERP

Starts at $175 per user/month

Pricing starts at $175 per user per month. But with a modular architecture, you can avail only of features and components that you need. You can contact the vendor for a quote.

What integrations are available for Epicor ERP?

Epicor’s distinct B2B Integration and EDI Managed Service On-Demand provide you with identical software tools if your business need outgrows that of an outsourced solution. Epicor’s on-demand data integration software uses its commercially available and fully supported software tools to connect customers to their business partners as a service. As your business-specific needs grow, there will always be apps and services available internally and provided for by Epicor. You can contact the vendor for any inquiries regarding this area.

Epicor ERP average rating:

Average score
4.5/5 (2 user reviews)
5/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Cecil

PROS: The environment is pretty easy to navigate and I really like how the reports are structured. It's a little difficult to work in fragments with Epicor though. Once you set it up, the information that they ask you to input is up to the end of a work project.

CONS: I've encountered a few issues that hinder my work process. One issue that comes to mind is that the software translation does not always work. I also would prefer if the software didn't prompt me to input the data on work that I don't particularly want to work on at the moment.

Reviewed 3 weeks ago

Read full review >

The least favorable review

Dillon

PROS: Our operations rely heavily on Epicor. It is where we run most of our initiatives--from developing strategies to running audits for the company.

CONS: Customer support is a little bit lacking. There have been some issues in the past where, instead of helping us find solutions, they quickly dismissed our complaints. I would have appreciated it if further investigation had been made.

Reviewed 3 months ago

Read full review >

More reviews from 2 actual users:

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  • Latest
  • Most useful
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Really helpful

Read full review >
Cecil
5/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.09.2019 Company Size: Industry: N/A

PROS: The environment is pretty easy to navigate and I really like how the reports are structured. It's a little difficult to work in fragments with Epicor though. Once you set it up, the information that they ask you to input is up to the end of a work project.

CONS: I've encountered a few issues that hinder my work process. One issue that comes to mind is that the software translation does not always work. I also would prefer if the software didn't prompt me to input the data on work that I don't particularly want to work on at the moment.

What do you think about this review? Great Poor

An all-around useful tool

Read full review >
Dillon
4/5

Overall Impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 03.08.2019 Company Size: Industry: N/A

PROS: Our operations rely heavily on Epicor. It is where we run most of our initiatives--from developing strategies to running audits for the company.

CONS: Customer support is a little bit lacking. There have been some issues in the past where, instead of helping us find solutions, they quickly dismissed our complaints. I would have appreciated it if further investigation had been made.

What do you think about this review? Great Poor
Reviewed By Louie Andre
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