What are the best aspects of this product?
Our operations rely heavily on Epicor. It is where we run most of our initiatives--from developing strategies to running audits for the company.
What aspects are problematic or could work better?
Customer support is a little bit lacking. There have been some issues in the past where, instead of helping us find solutions, they quickly dismissed our complaints. I would have appreciated it if further investigation had been made.
What specific problems in your company were solved by this product?
On top of handling day-to-day task management, Epicor helps us conform to government regulations.
Are you a current user of this product?
What is your company size?
What is your industry?