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User review of Epicor ERP

An all-around useful tool

- by Dillon

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Our operations rely heavily on Epicor. It is where we run most of our initiatives--from developing strategies to running audits for the company.

What aspects are problematic or could work better?

Customer support is a little bit lacking. There have been some issues in the past where, instead of helping us find solutions, they quickly dismissed our complaints. I would have appreciated it if further investigation had been made.

What specific problems in your company were solved by this product?

On top of handling day-to-day task management, Epicor helps us conform to government regulations.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

N/A

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.