An all-around useful tool

What are the best aspects of this product?

Our operations rely heavily on Epicor. It is where we run most of our initiatives--from developing strategies to running audits for the company.

What aspects are problematic or could work better?

Customer support is a little bit lacking. There have been some issues in the past where, instead of helping us find solutions, they quickly dismissed our complaints. I would have appreciated it if further investigation had been made.

What specific problems in your company were solved by this product?

On top of handling day-to-day task management, Epicor helps us conform to government regulations.

Are you a current user of this product?

No