Epicor ERP is transforming the way we work

What are the best aspects of this product?

There are many things that I like about Epicor ERP but I particularly like its multi-company and multi-currency features. This has provided our enterprise updated financial data that is crucial in the decision-making process with the help of Power BI, which offers us useful analytics. The workflow for the month-end workflow is greatly improved too. There is the accounts receivable reconciliation as well that works perfectly with AP. What's more, MRP has let us smooth out inefficiencies by streamlining our previously manual process for the acquisition of spare parts. Our company also managed to come up with an innovative Kanban system that helps us make certain we have enough of every part.

What aspects are problematic or could work better?

There are times when we experience troubles with the Epicor ERP support, particularly with the current service levels. Apart from that, the project modules do not calculate the P&L for our undertakings. Though Epicor ERP mentioned profitablity, I did not see these in any section of the platform. The standard reporting is not as impressive as I thought it would be too and as the name suggests, most of the reports are just standard. And despite Epicor ERP making an effort to digitize tax management, it has done so very late for the current tax filing period.

What specific problems in your company were solved by this product?

Our organization has been using Fastclose as of late and this has improved our generation of month-end reports--we now have them in as fast as five working days. The system MRP has also been crucial in the transformation of our supply change management and efficient processes, which greatly helped us in producing accurate month-end reports.

Are you a current user of this product?

No