eTapestry Review

PROS: We were using a different platform before and this one is better in terms of UI and UX design as well as customizability.

CONS: This isn't a major concern, but we wish plugins would be easier to find. Apart from this, we have no complaints.

PROS: Blackbaud eTapestry is a user-friendly solution equipped with many capabilities for donor management.

CONS: It was a challenge for us at first to use eTapestry to its full potential. We learned how eventually, and since have been able to get things done faster, easier, and with greater accuracy using this software.

PROS: Blackbaud eTapestry is a user-friendly and well-designed software that helps organizations identify who among their donor list will make the highest contributions. We love that we don't need technical expertise to be able to benefit from its many functionalities.

CONS: We hope they would provide users with better instructional and learning resources. This would help us get the most out of using their software.

PROS: It has an intuitive and friendly UI design. It makes the process of creating reports and managing donors easier for us.

CONS: It can take a while to learn how to use its querying features. However, the process becomes effortless with time.

PROS: Blackbaud eTapestry serves as an all-in-one database platform for our organization. It is where we keep the profiles of our members and the contact information of our donors as well as their history with us. It allows us easy access to our data and makes our coordination procedures more seamless.

CONS: We think improvements could be done to make the software's interface more friendly.

PROS: eTapestry has a friendly interface and comes with informative resources regarding product use. It allows us to create campaigns and connect with more donors. It also allows us to send acknowledgment letters. Overall, it is an excellent software for nonprofit organizations.

CONS: We think the software's load time needs to be improved. We also think it would be great if they would add a social media integration feature.

PROS: We love this software's report builder. We are trying to get the most out of all its features and have acquired the training necessary to be able to navigate it with ease. When we have concerns, we reach out to their support team. They are very responsive and helpful.

CONS: It would be nice if they would make all the software's features available for free. We would also benefit from getting access to the software's learning materials. It would help a lot with transitioning to using this software.

PROS: There are plenty of resources available online to help users navigate the platform and solve the issues they encounter.

CONS: It takes time and effort to learn all this platform's features.

PROS: Transitioning to this software has been a smooth-flowing process in our experience. Their support team gave us all the assistance that we needed. We are satisfied with how their product helps us manage donor information. It works wonders compared with the tools we used before.

CONS: We have no complaints about its existing features. However, this software would be able to match our needs better if it would also support text-to-give services.

PROS: I relied on this software for performing my duties as an intern. I highly appreciate its intuitive design.

CONS: The seniors in our organization find this hard to use.

PROS: Blackbaud eTapestry offers a way to store and access data online. Their platform is customizable and easy to use given the learning materials they provide. They also have a community that is very helpful and provides additional support when we encounter issues or have questions.

CONS: Some of Blackbaud's software offers more options for customization than this one. This is ideal for SMEs but I doubt it would work as well for bigger organizations.

PROS: It allows us to control the permissions for and oversee the activities of each user account. It also allows us to create a household relationship.

CONS: We have tried other similar products and this one works best for us. We love how simple its reporting features are. We would love to see additional capabilities for handling more complex reports.

PROS: We appreciate the notes feature which allows us to write something about the donations we receive.

CONS: We're having trouble correcting minor errors we committed while using the software.

PROS: This software matches our organization's needs really well. It is easy to use and well-designed. It allows us to view the amount of each individual donation and manage our records.

CONS: We hope future versions would be able to detect mistakes in manual input. This would a lot in making us more efficient.