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EthOS Review

EthOS
Our score: 8.0 User satisfaction: 98%

What is EthOS?

EthOS is an agile human insights solution that collects and analyzes real-world experiences from the customers who matter most to your company. It’s a mobile-based technology that enables businesses to be engaged with customers as they go about their daily lives and to learn what they feel. This makes it easier for ideas to emerge, enabling researchers to identify hidden issues that arise in practical settings, find new commercial ventures, and comprehend their clients better.

For their subsequent study, users can use EthOS’s easy qualitative data collecting and back-end analysis. They can ask participants to finish open-ended audio, graphic, and video assignments or have them respond to scale-based, multiple-choice, and single-choice questions. You can examine each participant entry in the dashboard and get quick insights via automated sentiment and tone analysis, advanced filtering, and out-of-the-box reports. The application can be used in many situations, including remote diary studies, digital ethnography, shop-alongs, mobile user testing, IHUTS/product testing, and more.

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Overview of EthOS Benefits

Powerful Human Insights Capture Tools

EthOS provides several features to aid you in gathering and analyzing real-world experiences from relevant audiences. It lets you ask multiple-choice, scale-based, and text-based questions to fill out your data and display media inside a task to show participants advertisements, product concepts, and other stimuli. The software also allows users to record audio and snap images and videos to collect data pieces that illuminate respondents’ intentions and behavior. Furthermore, you can leverage the system’s powerful smart filtering tools to assist you in automating, classifying, theming, and evaluating participant replies regardless if your focus is on brand and advertising, syndicated study, or the customer experience.

Streamlined Project Management

EthOS helps simplify project management without skimping on the details through a powerful set of tools. For example, you can quickly upload participants’ and respondents’ information into the system and get in touch with those who are tardy or fail to complete tasks. You can also speak with participants directly from your desktop or mobile app to elicit more detailed information. Finally, you can see who is online and engage in live chats with them to turn the survey into a conversation. The platform also helps prevent key communications between researchers and participants from being missed by delivering email alerts or in-app/push notifications.

Support for a Variety of Insights

EthOS has pre-built reports and data views that make it easier to spot patterns and interpret ethnographic data. This includes user sentiment analysis reports that give a rapid grasp of user sentiment on particular themes and participant journey reports that enable researchers to view a respondent’s entries in chronological order and bring the consumer journey to life. In addition, EthOS offers moderator codes, trending reports, entrance location maps, and more.

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Overview of EthOS Features

  • Smart Filtering Dashboard
  • Single Choice, Range, And Text Based Questions
  • Workspace Tool
  • Participant Journey, Single Select, Tag, and Sentiment Analysis reports
  • Automated Transcription
  • Mobile Support for iOS and Android Devices
  • Live Chat With Skype-Like Interface
  • Email And Push Notifications

What Problems Will EthOS Solve?

Companies often don’t know how customers interact with their products, services, and brands in real-world scenarios.

1) What is the unboxing experience like for customers when they receive a product in the mail that they ordered online?

Solution: The company can use EthOS to have customers record the unboxing experience with their mobile phones.

2) Why are users not using a certain functionality we designed for them on our app?

Solution: The company can use EthOS to have participants record their mobile device screens while speaking their thoughts out loud as they use the app.

3) What new products or features should we create?

Solution: Conduct a study with EthOS asking participants to record where, why, and how they use your product in their everyday lives over 2 weeks. Understanding the context in which customers use your product helps unearth needs and pain points that translate into innovation.

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

EthOS Position In Our Categories

Because companies have unique business demands, it is only wise they abstain from getting an all-in-one, ideal business application. Still, it is difficult to try to chance on such an app even among branded software solutions. The better thing to do can be to note down the numerous significant factors that call for a investigation such as major features, packages, skill capability of staff members, organizational size, etc. Thereafter, you should perform the product research through and through. Read some of these EthOS evaluations and scrutinize the other applications in your shortlist more closely. Such well-rounded product research guarantee you steer clear of unsuitable software products and buy the one that includes all the features your business requires for success.

Position of EthOS in our main categories:

TOP 100

EthOS is one of the top 100 Customer Experience Management Software products

There are popular and widely used systems in each software group. But are they essentially the best fit for your organization’s specific needs? A popular software product may have thousands of subscribers, but does it present what you require? For this reason, do not blindly invest in popular systems. Read at least a few EthOS IT Development Software reviews and think about the aspects that you desire in the software such as the price, main functionality, available integrations etc. Then, choose a few apps that fit your needs. Check out the free trials of these apps, read online comments, get information from the vendor, and do your research meticulously. This exhaustive research is certain to help you find the most excellent software solution for your firm’s unique needs.

How Much Does EthOS Cost?

EthOS Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are EthOS pricing details?

EthOS Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

EthOS SMB and enterprise pricing details are available only upon request. Contact the vendor for more information.

User Satisfaction

Positive Social Media Mentions 54
Negative Social Media Mentions 2

We know that when you choose to purchase a IT Development Software it’s vital not only to learn how professionals evaluate it in their reviews, but also to find out if the actual people and businesses that purchased it are indeed satisfied with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and EthOS reviews across a wide range of social media sites. The information is then featured in a simple to digest form indicating how many people had positive and negative experience with EthOS. With that information at your disposal you will be ready to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for EthOS?

No information available.

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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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