What are the best aspects of this product?
ETouches is easy to use, it is intuitive and user-friendly platform. It suits all our needs starting from setting up the registrations to marketing events and it allows us to syncing it back to our database which is in Salesforce. This is one of the most important tool for every event. Our team can get things done quickly and efficiently by providing high-quality materials.
What aspects are problematic or could work better?
I would like to see some features and I told their customer service about the ideas of these new features. They always work to improve the program and to update it.
What specific problems in your company were solved by this product?
Before using this tool we faced lot of problems when it comes to customizing emails, converting, viewing email for registration, sometimes the attendees give up from the registration because of the complexity of the old system. Thanks to this software we are able to increase all metrics around our marketing, event registration and attendance. We managed to provide more than 60 events a year so our time is valuable, and this tool saves a lot of it. It helps us to increase registrations and revenues from our events.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
11-50 Employees
What is your industry?
Non-Profit Organization
How many people in your company actively use this product?
most employees
How long is your contract with the vendor?
1 year
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