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User review of etouches

Powerful association management solution

- by Sam

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

We have been using eTouches since 2012. The company has improved and grow over the time. We are very happy with this product and the results. It is easy to use, it has wonderful customer support, great online learning curve, helpful API, great integration between modules and onsite experience. We are able to work with various currencies, multiple global payment gateways and various languages including Chinese.

What aspects are problematic or could work better?

It lacks development of online booth sales and some management module, it has slow development of integration with AMSs like NetForum and others. The appointment scheduling module has limited scope as well.

What specific problems in your company were solved by this product?

It allows us to apply successful integration template across various clients. We have test and production area. We are able to accept registrations in various currencies and depositing direct into client’s account. With just a click we are able to view the website in various languages.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.