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User review of etouches

Wonderful product

- by Stella

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Our clients have complex event structures. One of them has 300 separate events with 5 day program. Thankfully, with this product we don’t allow people to register for two events at the same time. We are able to decrease the need for staff in the registration process and to ensure that classes accept only the maximum established by the teachers. Also, this tool provides great integrations with its various modules so we can better eliminate duplicate keystroking and to increase the accuracy. The transition from eSelect to Ereg is simple as well the creation of mobile app in e-mobile.

What aspects are problematic or could work better?

Whenever I run into some issue or have some suggestions I always contact its support team. I have to say that I’m very satisfied from their responsiveness and the fact that they always managed to improve every aspect of the software.

What specific problems in your company were solved by this product?

We have found a system that allows us to adapt and customize great amount of registration and event needs. Its integration with various modules helps us with the accuracy and decreases the need of staff. It helps us to be more professional in front of our clients.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Non-Profit Organization

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.