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User review of eTrigue

I have been using the product for 5+ years. We train new employees to use eTrigue within 1 day.

- by Jeff Holmes

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Easy to create email campaigns for lead nurturing, automated follow ups, and real time alerts to sales people who they should be calling and prospecting to. Allows you to track the exact people who come to your website, what they look at, how long they looked at content, and what content they interacted with most. You can then create automated campaigns to send them content email on a regular basis based on what they do. The emails will come from your sales team, who will also be notified when the prospect interacts with the emails. Fantastic sales tool. Connects to salesforce.com, microsoft crm, sugar crm and suite crm. Awesome live support team will help you create and verify your campaigns.

What aspects are problematic or could work better?

All works well for our use for our company, and for clients we work with.

What features/services would you like to see in future versions of this product?

New version has all the features we love. Also works on mobile to control campaigns, launch or make changes from my phone or tablet.

What specific problems in your company were solved by this product?

Greatly increased the marketing campaigns we can launch without having to have dedicated team members to create them. We spend about 3 hours a week creating campaigns, emails, and automating the sending. The leads then automatically flow to our account/sales reps in real time. eTrigue Demand Center ensures that my team is now 100% focused on the prospects that are showing interest in our services.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

yes

What software did you use before?

Mail Chimp, Exact Target

Why did you decide to change it?

We needed marketing automation, not just blast tools.,

Are you satisfied with the change?

Yes

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

What is your total annual cost for using this product?

$7,500

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

No

FEATURE DETAILS

Key Features

Integrations
5
amazing
Collaboration Features
4
very good
Mobile Support
4
very good
Customization
5
amazing

Security & Support

Security
4
very good
Customer Support
5
amazing
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