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User review of Evergage

Great solution for e-commerce

- by Shelia

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
3out of 5
ok
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Evergage offers great customer service, its team is flexible and responsive to our needs. We use this product for e-commerce purposes, and we have experienced great results.

What aspects are problematic or could work better?

It takes time to learn how to use the system, and it has some limitations for how and where we can deploy the recipes. The product is made for e-commerce, and this means they need to make it more flexible for different business initiatives. Also, there are some challenges for attribution funnels. On the other hand, they are always open to new ideas and suggestions.

What specific problems in your company were solved by this product?

It helps us to increase loyalty and engagement in publishing. In addition, we are able to recognize our customer’s behavior or intent so we can best serve their needs. It is also helpful in connecting our subscription products and publishing them. Evergage helps us to increase both explicit and implicit revenue.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Online Media

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.