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Evergage Review

Evergage
Our score: 8.0 User satisfaction: 100%

What is Evergage?

Evergage is a personalization platform for big and small business websites. Keeping in mind how important it is to engage with your customers, Evergage brings to you some highly engaging and customizable platforms that will boost your customers’ experience on your website giving you better conversion rates and on site time.

Understanding diversity in customers approach to a business, Evergage analyzes customer behavior on your site giving them the most relevant and dedicated platforms. In this way, your customers are more likely to avail services because they are getting what they want.

Evergage understands the market needs. It brings to you some amazing services such as content optimization for datasheets, e-books, webinars and much more.  It’s one complete package for any size of business.

Overview of Evergage Benefits

You won’t need a team of IT experts to work with Evergage. Within just a few hours, you can design a complete personalization campaign. A/B testing enables you to figure out which schemes and ideas are being accepted by the audience so that your efforts don’t go wasted.

Once a customer lands on your website, Evergage will take note of each and everything they do there. Their session time, desired links and much more. It maintains customer history to let you design a dedicated interface giving your customers what they want. It’s all done through modern automated machine learning algorithms.

As you opt for services from Evergage, you will have a dedicated manager looking into the things for you. There is a team of experts waiting for you at Evergage who can give you the best personalization recommendations.

Evergage will also publish content for your website. It designs and promotes attractive content on your site to keep the customers engaged there for longer.   With its E-Commerce optimization, your conversion ratio is set to rise as more surfers are likely to buy your product then.

Since it’s a cloud based platform, you won’t be required to write down complex codes and algorithms for optimization. It does everything with ease and finesse. It is possibly one the best solution for online marketers.

Overview of Evergage Features

  • Real time fast response
  • Audience segmentation
  • Surfers’ behavioral tracking
  • Unified profiles
  • Analytics
  • A/B Testing
  • One to One guidance
  • E-commerce Optimization
  • Easy to build platforms
  • Cloud based optimization
  • Dedicated services
  • Account based marketing

Evergage Position In Our Categories

Since businesses have special business demands, it is wise that they abstain from deciding on a one-size-fits-all, “perfect” solution. Still, it is futile to discover such application even among widely used software solutions. The reasonable step to undertake is to note down the several essential factors that entail inspection like major features, price plans, technical skill competence of staff, company size, etc. Then, you should perform the research exhaustively. Read some Evergage review articles and explore the other software programs in your shortlist in detail. Such all-encompassing research guarantees you stay away from poorly fit software solutions and subscribe to the one that meets all the aspects your business requires.

Position of Evergage in our main categories:

TOP 100

Evergage is one of the top 100 Conversion Rate Optimization Software products

TOP 500

Evergage is one of the 500 Marketing Software products

Evergage is also listed in the following subcategories:

Every business is different, and may need a specific Marketing Software solution that will be adjusted to their business size, type of clients and staff and even particular niche they cater to. We advise you don't count on getting a perfect services that will work for every company no matter what their history is. It may be a good idea to read a few Evergage Marketing Software reviews first and even then you should pay attention to what the service is supposed to do for your business and your workers. Do you need a simple and intuitive solution with just basic features? Will you actually use the advanced tools needed by pros and big enterprises? Are there any particular features that are especially useful for the industry you work in? If you ask yourself these questions it will be much easier to locate a reliable service that will match your budget.

How Much Does Evergage Cost?

Evergage Pricing Plans:

Free Trial

Evergage Platform

Contact vendor

Evergage Promote Package

Contact vendor

Evergage Recommend Package

Contact vendor

Evergage offers several SMB and enterprise pricing plans to choose from. Interested customers may have to ask sales representative about different packages and their prices. Here are the details:

Evergage Platform

  • Event and action tracking
  • Tracking known users and anonymous visitors
  • Point and Click Visual editor
  • Messages, experiences and campaigns (unlimited)
  • Real time reporting for segmentation analysis
  • Real-time Behavioral Segmentation

Evergage Promote Package

  • All Evergage Platform features
  • A/B and Multivariate testing for user experience optimization
  • Targeted surveys, forms for customer feedback
  • In line, popup and Call out messaging
  • Visitor rankings and accounts
  • Automated catalogs for articles and products
  • Animated and dynamic content promotion

Evergage Recommend Package

  • All Evergage Promote features
  • Automated Shopping companion through Smart History
  • Product recommendations based on customer behavior
  • Flexible recommendation strategies
  • Enhanced shopping and browsing
  • Account based targeting
  • Phone/Online support

User Satisfaction

Positive Social Media Mentions 9
Negative Social Media Mentions 0

We realize that when you make a decision to buy Marketing Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Evergage reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Evergage. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Evergage Comparisons

Evergage user reviews

Evergage helps you to increase customer engagement

Read full review >
Keith
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 01.10.2019 Company Size: More than 100 Employees Industry: Computer Software

Great solution for e-commerce

Read full review >
Shelia
3/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 22.09.2019 Company Size: More than 100 Employees Industry: Online Media

Powerful and very useful tool, we are using it for analyzing our customers’ behavior

Read full review >
Enrique
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.09.2019 Company Size: 11-50 Employees Industry: Computer Software

Great and useful product, but it needs some improvements

Read full review >
Jim
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 08.10.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

Simple and user friendly platform

Read full review >
Marcella
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.09.2018 Company Size: More than 100 Employees Industry: Computer Software

What are Evergage pricing details?

Evergage Pricing Plans:

Free Trial

Evergage Platform

Contact vendor

Evergage Promote Package

Contact vendor

Evergage Recommend Package

Contact vendor

Evergage offers several SMB and enterprise pricing plans to choose from. Interested customers may have to ask sales representative about different packages and their prices. Here are the details:

Evergage Platform

  • Event and action tracking
  • Tracking known users and anonymous visitors
  • Point and Click Visual editor
  • Messages, experiences and campaigns (unlimited)
  • Real time reporting for segmentation analysis
  • Real-time Behavioral Segmentation

Evergage Promote Package

  • All Evergage Platform features
  • A/B and Multivariate testing for user experience optimization
  • Targeted surveys, forms for customer feedback
  • In line, popup and Call out messaging
  • Visitor rankings and accounts
  • Automated catalogs for articles and products
  • Animated and dynamic content promotion

Evergage Recommend Package

  • All Evergage Promote features
  • Automated Shopping companion through Smart History
  • Product recommendations based on customer behavior
  • Flexible recommendation strategies
  • Enhanced shopping and browsing
  • Account based targeting
  • Phone/Online support

What integrations are available for Evergage?

Evergage integrates with the following business systems and applications:

  • Google Analytics
  • Adobe Analytics
  • Core metrics
  • Google AdWords
  • LinkedIn Ads
  • Facebook
  • Magento
  • IBM
  • Hybris Software
  • Demandware
  • Drupal
  • WordPress
  • Adobe Experience Manager
  • Sitecore
  • Ensighten
  • Impact Radius
  • Signal
  • Segments
  • Google Tag manager
  • Sugar CRM
  • Net Suite
  • Salesforce
  • HubSpot
  • Act-on
  • Experian
  • Eloqua
  • Responsys
  • Silver Pop
  • Marketo
  • Yes mail
  • Zeta

Evergage average rating:

Average score
4.8/5 (11 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Francis

PROS: I am an analytic expert and I have used various products and I have experience in JavaScript and apache server features. The Evergage team answered all my requirements and they provide me with top-notch data exports for our analytics projects. I’m using this product for almost 2 years in 2 different companies and I can say that they constantly work on the product improvements and its upgrading. They constantly add useful features such as: UTM tracking, custom variables, API enhancements, custom event support, online support, export features for events and user based tracking and many other features. We use the “bucket” into segments for our A/B testing and multivariate analysis. The greatest thing I have seen from Evergage is the fact that they generate unique userID’s for each anonymous visitor and they overwrite and use that system ID, this is especially great for customer analysis and sales optimization.

CONS: The only thing that I don’t like within Evergage is its UI, it can be buggy. I wish they could make simple dashboard iPhone and android app.

Reviewed 2 years ago

Read full review >

The least favorable review

Shelia

PROS: Evergage offers great customer service, its team is flexible and responsive to our needs. We use this product for e-commerce purposes, and we have experienced great results.

CONS: It takes time to learn how to use the system, and it has some limitations for how and where we can deploy the recipes. The product is made for e-commerce, and this means they need to make it more flexible for different business initiatives. Also, there are some challenges for attribution funnels. On the other hand, they are always open to new ideas and suggestions.

Reviewed 5 months ago

Read full review >

More reviews from 11 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Evergage helps you to increase customer engagement

Read full review >
Keith
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 01.10.2019 Company Size: More than 100 Employees Industry: Computer Software

PROS: Evergage provides segmentation of readers, based on their actions and we are able to create additional content as banner or “pop-up” to improve the registrations and subscriptions. We can better understand our audience so we can send them more relevant information. It offers A/B testing for various content and images. We are able to improve our functionality instead of building into blogging platform first.

CONS: To be honest, I don’t use this product on a daily basis so I can’t really speak of dislikes. I have heard that the product is difficult to learn and the speed of the deployment of the idea is not fast. I believe they work on the product improvement.

What do you think about this review? Great Poor

Great solution for e-commerce

Read full review >
Shelia
3/5

Overall impression

3/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 22.09.2019 Company Size: More than 100 Employees Industry: Online Media

PROS: Evergage offers great customer service, its team is flexible and responsive to our needs. We use this product for e-commerce purposes, and we have experienced great results.

CONS: It takes time to learn how to use the system, and it has some limitations for how and where we can deploy the recipes. The product is made for e-commerce, and this means they need to make it more flexible for different business initiatives. Also, there are some challenges for attribution funnels. On the other hand, they are always open to new ideas and suggestions.

What do you think about this review? Great Poor

Powerful and very useful tool, we are using it for analyzing our customers’ behavior

Read full review >
Enrique
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.09.2019 Company Size: 11-50 Employees Industry: Computer Software

PROS: I am amazed how powerful this tool can be, and the ability to analyze our client’s behavior, to engage them and to predict churn. The good thing is that we are not limited to only one of these benefits. In addition, the product allows us to customize our customer’s experiences. Our marketing team is able to write a copy so they can get into the product and create the design. They know that the product needs to be involved so they can send right message with design. Evergage, helps us to get everything done and to set-up for approval.

CONS: If you want to use full potential of Evergage you will need more time to learn how to use this product. It is not difficult but it has a learning curve.

What do you think about this review? Great Poor

Great and useful product, but it needs some improvements

Read full review >
Jim
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 08.10.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: I like that we are able to create all kinds of segments and to do analysis on many levels such as: number of visits, number of usage of specific feature, duration of the visit and many other things. We are able to integrate it with Salesforce. Evergage has great customer service and I can clearly say that all my questions are answered quickly.

CONS: We use this product for analytics, but it seems like it is made for personalization and campaigns. I think that its features are not useful for UX designers who want to keep track of how our customers are using the products. I love to do more sophisticated analytics, especially to track user paths through our product. There is always room for improvements.

What do you think about this review? Great Poor

Simple and user friendly platform

Read full review >
Marcella
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 10.09.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: Evergage offers us deeper level of specificity in how our user segments and our campaigns are being created. This product allows me to display content to specific people who work at specific company within specific state, and who have never visited our website. We are able to get them to our site via search engine. The campaigns are easily set-up and they are user-friendly. There is also WYSIWYG component to it that works extremely well and we are able to change the source code of the campaigns as well.

CONS: They use new website for support, but the old one is still active on Google, so when you search something you can find results from the old site and this can be frustrating. I prefer person support but after all I want to figure things out by myself. I believe that they work to improve this issue. Also, the main focus is on B2C space, and my company is B2B, and some labels assume that we are B2C Company and this can become annoying.

What do you think about this review? Great Poor

Evergage offers great set of tools

Read full review >
Audrey
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 14.02.2018 Company Size: 11-50 Employees Industry: Internet

PROS: I am able to send messages to my customers directly into their account so they can get the information and sign up to participate in testing activities. Thanks to Evergage I can send messages to my customers when they most need to see them. I don’t have to email them all the time, because they could get the message out of context. The other good thing is that I can see what they are doing within the system, and this is helpful because I can better target my messages. Also, its team is extremely helpful and knowledgeable.

CONS: I found difficult to set up messages from scratch. Also, the visual editor is difficult for using if you don’t have experience with HTML or CSS. Additionally, it is difficult for me to understand how to make segments that are attached to the messages. You really have lot to learn, but once you learn how to use it is easy.

What do you think about this review? Great Poor

Powerful tool for increasing the performance of your site

Read full review >
Lindsay
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 03.02.2018 Company Size: More than 100 Employees Industry: Computer & Network Service

PROS: With Evergage we are able to create more personalized experiences for our website based on our visitors for e.g. company size, industry, geographic location and so on, and the information we get about what they do on our site (viewing specific page, watch a video, etc.). We were looking for visitor profile product, but when we started with this one we quickly discovered the targeting option that is especially great tool for engaging users. At a company level, Evergage provides great customer service and we have dedicated customer manager that helps us to learn the product, she is very flexible and responsive to all our questions and needs.

CONS: The WSYSIWYG editor feature works using only a browser plugin, but the main problem is that this editor works only if you use same computer with the browser plugin, if you change the computer it is difficult to make quick edit. It would be great if they could embedded the editor in the web app.

What do you think about this review? Great Poor

Great solution for customer engagement

Read full review >
Jesse
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.01.2018 Company Size: 11-50 Employees Industry: Computer Software

PROS: Evergage team is very responsive, open to new suggestions, and always willing to help. I am amazed how simple the product is. It is easy to use and it can be used by almost everyone in our department. It is easy to onboard and our staff can get the most out of data very quickly. I love the alerting feature, it is very easy and useful. We use it to set-up alerts when customer usage drops, we use it for each customer. Our support team is more active when it comes to engaging our customers and they get the most of their account.

CONS: It can be buggy sometimes, but it’s not big deal, this is something that all software app suffer from.

What do you think about this review? Great Poor

Evergage helps us to increase our conversion

Read full review >
Lora
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 05.01.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: This product offers great analytics engine. Creation of new segments and usage of its tools is simple. The reporting feature is great and offers numerous options for reviewing and keeping track of the results and provides thorough information on the progress of the campaigns.

CONS: They need to work on the UI for campaign creation. It is not very intuitive and requires more knowledge. The icons are complex, but they could make them simpler. They have really improved the stats and analytics engines, but it is time to improve the UI.

What do you think about this review? Great Poor

Evergage helps us to track our users

Read full review >
Jacqueline
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 26.12.2017 Company Size: More than 100 Employees Industry: Computer Software

PROS: Evergage has outstanding customer service, they are very responsive and they always help when we have some issues with the system, they even help in building campaigns, they always have great advices and suggestions for creating campaigns. With this product we are able to implement A/B testing and to make some changes for the product. It offers great analytics features and you can even use its features for tracking clicks and page views. We are able to keep track of things for both user an account level.

CONS: I have to say that pathing and funnel report are not very useful, because we cannot get the information we really need. Also, they could improve the visual editor and make it more intuitive. The tool is made for non-developers so it would be great if we could create campaigns directly in the editor instead in the source code area.

What do you think about this review? Great Poor

We are doing a reat job thanks to Evergage

Read full review >
Francis
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 15.12.2017 Company Size: 1-10 Employees Industry: Market Research

PROS: I am an analytic expert and I have used various products and I have experience in JavaScript and apache server features. The Evergage team answered all my requirements and they provide me with top-notch data exports for our analytics projects. I’m using this product for almost 2 years in 2 different companies and I can say that they constantly work on the product improvements and its upgrading. They constantly add useful features such as: UTM tracking, custom variables, API enhancements, custom event support, online support, export features for events and user based tracking and many other features. We use the “bucket” into segments for our A/B testing and multivariate analysis. The greatest thing I have seen from Evergage is the fact that they generate unique userID’s for each anonymous visitor and they overwrite and use that system ID, this is especially great for customer analysis and sales optimization.

CONS: The only thing that I don’t like within Evergage is its UI, it can be buggy. I wish they could make simple dashboard iPhone and android app.

What do you think about this review? Great Poor
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Reviewed By Nestor Gilbert
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