Powerful tool for increasing the performance of your site

What are the best aspects of this product?

With Evergage we are able to create more personalized experiences for our website based on our visitors for e.g. company size, industry, geographic location and so on, and the information we get about what they do on our site (viewing specific page, watch a video, etc.). We were looking for visitor profile product, but when we started with this one we quickly discovered the targeting option that is especially great tool for engaging users. At a company level, Evergage provides great customer service and we have dedicated customer manager that helps us to learn the product, she is very flexible and responsive to all our questions and needs.

What aspects are problematic or could work better?

The WSYSIWYG editor feature works using only a browser plugin, but the main problem is that this editor works only if you use same computer with the browser plugin, if you change the computer it is difficult to make quick edit. It would be great if they could embedded the editor in the web app.

What specific problems in your company were solved by this product?

We have made lot of A/B testing on our website by using different tool. I can tell that the A/B testing is very important for personalization but in the past each successive test was providing us with smaller improvements to our key metrics. We embarked on this project so we can customize our site experience for every visitor. The good thing is that Evergage supports A/b testing and personalization from one place.

Are you a current user of this product?

Yes