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User review of Evolve IP

Amazing Support

- by Molly

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Evolve IP has the best support team! They are professional, responsive, knowledgeable, and do their best to help us fix system issues in no time. It’s the best support I’ve ever experienced in my entire career in the call center industry.

What aspects are problematic or could work better?

I have nothing negative thing to say about the solution. All is great and if there is a problem, their support team is always ready to provide assistance and solution. On top of that, they listen to the end-user’s feedback and apply suggestions when they see fit.

What specific problems in your company were solved by this product?

It has helped with call center routing.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Hospital & Health Care

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.