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User review of eXo Platform

eXo Grows Organization Knowledge Sharing Culture

- by Simiyu W

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Spaces facilitate collaboration in the platform and boost knowledge sharing. Ease of sharing files and documents plus ability to support versioning. Ability to locate experts via my colleagues function. Ability to add addons and customize the program; this includes SharePoint and Bonita for workflows, Only-office for editing documents and supports integration with other platforms such as Single Sign On options.

What aspects are problematic or could work better?

The support for the product is not easy to locate, especially when you are facing challenges. Few training or workshops.

What features/services would you like to see in future versions of this product?

More addons the will boost the knowledge base.

What specific problems in your company were solved by this product?

Ability to reach out to people all over the country through the virtual spaces. Location of experts and getting answers for critical questions was made easier.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I implemented it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Import and Export

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Yammer

Why did you decide to change it?

The product was limited to staff mails, while we have staff and taxpayers who can use the platform. Also texoplatform can be customized further.

Are you satisfied with the change?

Yes

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

What was the cost of implementing this product?

None

What is your total annual cost for using this product?

None

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

Not Apllicable

FEATURE DETAILS

Communication

Status Updates
5
amazing
Instant Messaging
5
amazing
Activity Feeds
5
amazing
Notifications
5
amazing
Comments and Voting
5
amazing
Discussions
5
amazing
User Directory
5
amazing
Online Status of Coworkers
5
amazing

Content Management

File Sharing
5
amazing
Document Collaboration
5
amazing
Version Control
5
amazing
Tagging
5
amazing
Knowledge Base
4
very good
Surveys
4
very good

Productivity Tools

Task Management
5
amazing
Calendar
5
amazing
Search
5
amazing
Mobile
5
amazing
Multi-Language Support
4
very good

Administration

Moderation
5
amazing
Access Management
5
amazing
Performance and Reliability
5
amazing