What are the best aspects of this product?
It connects to QB and credit cards but there are a lot of softwares that do this.
What aspects are problematic or could work better?
It constantly loses connection, having to manually set up again and the system doesn’t recognize that it’s already imported or exported things, causing duplicates and an accounting nightmare to clean up.
What features/services would you like to see in future versions of this product?
That they have a notification when this separation happens. Their software doesn’t recognize it at all and we have to figure it out after weeks of false information.
What specific problems in your company were solved by this product?
None, other than being electronic, this program has been terrible
Are you a current user of this product?
Yes
How long have you been using this product?
1-3 years
What is your company size?
11-50 Employees
What is your industry?
Human Resources
How did your company implement this product?
in the cloud
How long did it take to set up this product?
more than 1 month
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
mostly B2B
What was the cost of implementing this product?
Too much
What is your total annual cost for using this product?
Too much
Did you get any discount for this product? How much?
No
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