What are the best aspects of this product?
I like how simple it can be in setting up scenarios in automating your flow of marketing communication. What's more, we were able to come up and deploy advanced recommendation models when using this system to help boost our sales. Their support is excellent as they're always quick to respond.
What aspects are problematic or could work better?
If you happen to be new to the platform, there may be some features that can be hard to figure out on your own. Fortunately, their support is more than happy to take in any calls to discuss any issue regarding the platform. They're willing to go as far as helping you set up a call to guide or help you in real-time.
What specific problems in your company were solved by this product?
We were able to come up with a recommendation model for recommending wines that people would love. We did this based on the listed ratings and other gathered data. What's more, we were capable of automating our marketing communication flow so we won't have to send out an general email and do stuff by hand.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
More than 100 Employees
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year