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User review of Bloomreach Engagement

A tool that does a splendid job in analytics and marketing!

- by Arturo

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

There are a few things things that I love with Exponea. These are: real-time data, software usability, and customer support. The data that we want to work with aren't sampled or have gone through several days of delay. It's in fact, displayed and done in real-time. We're also utilizing data directly for action in scenarios to making offers for certain segments of users.

What aspects are problematic or could work better?

It's difficult spotting any flaws or stuff that I dislike with Exponea. In our use case, it happens to be the best marketing tool that we've come across. Since the tool operates in real-time, it struggles with intricate queries of type n-squared. One of the problems has to to do with their average usage.

What specific problems in your company were solved by this product?

We're a company dabbing into a freeware mobile game. Obviously, user behavior and data is the core concentration of our business. With this tool, we were capable of growing our company and implementing a data-driven approach. Our decisions are based on the gathered data since it's so simple to acquire and work with data.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Entertainment

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.