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User review of Bloomreach Engagement

Amazing tool for company on-site marketing, help to automate work with customers

- by Marina Luster

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Exponea is perfect to easily manage all projects.watch up all the success of the campaign in real-time because of the range of possibilities in analytics data. We quickly modify the relationship with a customer with mobile notification, newsletter or SMS.

What aspects are problematic or could work better?

On any issues that arose we turned to the support service. They help to solve everything quickly. Basically, the questions are concerned with the formation of diverse reports.

What features/services would you like to see in future versions of this product?

All the created functionality fully satisfies what I need for work

What specific problems in your company were solved by this product?

With the help of the Exponea analyzed user profiles, the collected data was used to adjust the marketing plan. Then use it for marketing automation.

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Internet

USAGE & IMPLEMENTATION

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2C

PRICING & COSTS

What was the cost of implementing this product?

Free

What is your total annual cost for using this product?

more than 500$

How long is your contract with the vendor?

1 month

Did you get any discount for this product? How much?

I'm going to write them to get discount

FEATURE DETAILS

No information provided by the reviewer.