What are the best aspects of this product?
It's an easy way to work with our customer base - segment, analyse and then take action. We use it daily to send our newsletter, to improve personalisation based on what customers buy/see, and scenarios based on actions our customers take on e-shop.
They are still working on building the product, so we see new features and improvements first-hand.
What aspects are problematic or could work better?
For advanced solutions and analysis we need the help from Exponea support team. But they respond very quickly and we always find solutions.
What features/services would you like to see in future versions of this product?
What specific problems in your company were solved by this product?
Advanced logic in sending newsletter,
Personalised recommendation models of products
Segmentation of our customer base by their behaviour.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
What is your industry?
Did your company use a different software before this one?
Why did you decide to change it?
more options to work with our customers and advanced analysis
Are you satisfied with the change?
How did your company implement this product?
How long did it take to set up this product?
less than 1 month
How many people in your company actively use this product?
What is the primary use of this product in your company?