Perceptive tool

What are the best aspects of this product?

I like that it's easy for me to manage the workflow on Falcon, and there are plenty of helpful insights we can use.

What aspects are problematic or could work better?

It would be great to be able to consistently tag a Facebook page. Sometimes it doesn't work even if we spell out the words, so I'm not quite sure why that's happening.

What specific problems in your company were solved by this product?

I'm now able to make use of insights from the engagement reports so I can be more strategic in the frequency and time of my posts.

Are you a current user of this product?

Yes