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Falcon.io REVIEW

Social Media Management Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 8.7

What is Falcon.io?

Falcon.io is a SaaS platform for social media marketing and customer experience management. It is designed to help users in leveraging the poser of social media and enriching customer experience with the use of numerous tools that come with the system.

The prodct can effectively manage all your content using a single calendar, while tracking performance across all your social media channels. Interactions with customers also gets that much-needed boost as all are done from a singular inbox. Using Falcon i.o, you can get to view all audience information as they are kept in one location. It gives users total control over their social media management processes, allowing them to assign permission levels and user roles. The system can generate reports that helps businesses get an idea of their social returns-on-investments, with metrics analyzed on the basis of network, team performance or channel.

Overview of Falcon.io Benefits

  • Perform social media monitoring, engagement, publishing, analytics and customer data management on one platform.
  • Really get to know who your customers and prospects are and map their journeys in individual profiles.
  • Reach your audiences with stronger real-time content.
  • Perform advanced content scheduling, publishing and team management.
  • Deliver real-time customer service and crisis management with a single social inbox.
  • Boost time and cost-efficiency using audience profile data, and campaign and team tracking.
  • Manage team collaboration and align brand consistency across departments and touchpoints.
  • Choose from flexible support and consultation packages.
  • Get started straight away on a plug-and-play platform.

Overview of Falcon.io Features

Social Media Monitoring
  • Real-time social listening
  • Custom search queries
  • 4.8 million sources
  • Sentiment analysis
  • High activity alerts
Social Media Publishing
  • Create, schedule, preview posts
  • Content Pool
  • Cross-channel campaign planner
  • Responsive campaign page builder
  • Facebook & Instagram ads
Social Media Engagement
  • Single multifeed inbox for all networks
  • Easy routing & task assignment
  • Priority & sentiment ranking
  • Custom filters
  • Bulk actions
Social Media Analytics
  • Paid, owned and earned performance
  • Unlimited reporting
  • Benchmarking
  • URL shortener for tracking
Social CRM
  • Enriched customer profiles
  • Custom filters
  • Profile segmentation
  • Dashboard overview

Awards & Quality Certificates

Falcon.io Position In Our Categories

Position of Falcon.io in our main categories:

200

Falcon.io is one of the top 200 Marketing Software products

20

Falcon.io is one of the 20 Restaurant Management Software products

20

Falcon.io is one of the top 20 Social Media Management Software products

200

Falcon.io is one of the 200
Marketing Software products

20

Falcon.io is one of the 20
Restaurant Management Software products

20

Falcon.io is one of the 20
Social Media Management Software products


Falcon.io is also listed in the following subcategories:

Category:Position:Category:Position:
Social Media Monitoring Software#25
Category:Position:
Social Media Monitoring Software#25

Each enterprise has different wants and needs a software that can be customized for their size, kind of employees and buyers, and the particular industry they are in. For these reasons, no software can provide perfect tools off-the-shelf. When you search a software app, first be sure what you want it for. Read some Falcon.io reviews and ask yourself do you need basic features or do you need advanced functionality? Are there any industry-specific functionalities that you are seeking? Find the answers to these questions to help your search. There are lots of aspects that you need to consider and these include your finances, specific business wants, your company size, integration needs etc. Take your time, use a few free trials, and finally select the platform that offers all that you need to improve your firm efficiency and productivity.

How Much Does Falcon.io Cost?

Falcon.io Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Falcon.io offers two service packages to suit company size and social needs: Pro and Premium. These offer varying services and support levels. Please contact the vendor directly for more details.

User Satisfaction

We realize that when you make a decision to buy Social Media Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Falcon.io reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Falcon.io. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

7

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Android
  • iPhone/iPad
  • Web-based
  • Windows Mobile
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • TRAINING
  • TICKETS

What are Falcon.io pricing details?

Falcon.io Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Falcon.io offers two service packages to suit company size and social needs: Pro and Premium. These offer varying services and support levels. Please contact the vendor directly for more details.

What integrations are available for Falcon.io?

Falcon.io provides highly flexible APIs that deliver metrics on social data, audience and content, for integration with existing client CRM, CMS and analytics systems.

  • Twitter
  • Facebook
  • LinkedIn
  • Instagram
  • Google+
  • Tumblr
  • Zendesk
  • Salesforce
  • Lexanalytics
  • Cloud Elements

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