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Falcon.io REVIEW

Social Media Management Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 8.7

What is Falcon.io?

Falcon.io is a SaaS platform for social media marketing and customer experience management. It features tools for social media listening, engagement, publishing, measuring and customer data management.

With Falcon, marketers and companies can deliver more personalized brand experiences, across touchpoints, based on enriched customer profiles. The platform is complemented by comprehensive support and consultancy services.

Overview of Falcon.io Benefits

  • Perform social media monitoring, engagement, publishing, analytics and customer data management on one platform.
  • Really get to know who your customers and prospects are and map their journeys in individual profiles.
  • Reach your audiences with stronger real-time content.
  • Perform advanced content scheduling, publishing and team management.
  • Deliver real-time customer service and crisis management with a single social inbox.
  • Boost time and cost-efficiency using audience profile data, and campaign and team tracking.
  • Manage team collaboration and align brand consistency across departments and touchpoints.
  • Choose from flexible support and consultation packages.
  • Get started straight away on a plug-and-play platform.

Overview of Falcon.io Features

Social Media Monitoring
  • Real-time social listening
  • Custom search queries
  • 4.8 million sources
  • Sentiment analysis
  • High activity alerts
Social Media Publishing
  • Create, schedule, preview posts
  • Content Pool
  • Cross-channel campaign planner
  • Responsive campaign page builder
  • Facebook & Instagram ads
Social Media Engagement
  • Single multifeed inbox for all networks
  • Easy routing & task assignment
  • Priority & sentiment ranking
  • Custom filters
  • Bulk actions
Social Media Analytics
  • Paid, owned and earned performance
  • Unlimited reporting
  • Benchmarking
  • URL shortener for tracking
Social CRM
  • Enriched customer profiles
  • Custom filters
  • Profile segmentation
  • Dashboard overview

Awards & Quality Certificates

Falcon.io Position In Our Categories

Position of Falcon.io in our main categories:

100

Falcon.io is one of the top 100 Marketing Software products

5

Falcon.io is one of the top 5 Restaurant Management Software products

20

Falcon.io is one of the top 20 Social Media Management Software products

100

Falcon.io is one of the top 100
Marketing Software products

5

Falcon.io is one of the top 5
Restaurant Management Software products

20

Falcon.io is one of the top 20
Social Media Management Software products


Falcon.io is also listed in the following subcategories:

Category:Position:Category:Position:
Social Media Monitoring Software#23
Category:Position:
Social Media Monitoring Software#23

Every company has its own characteristics, and can call for a special Marketing Software solution that will be designed for their business size, type of customers and staff and even specific industry they deal with. We advise you don't count on locating an ideal solution that will be suitable for each company no matter what their history is. It may be a good idea to read a few Falcon.io reviews first and even then you should remember what the service is intended to do for your company and your employees. Do you require a simple and intuitive app with just basic features? Will you actually make use of the advanced tools needed by pros and large enterprises? Are there any specific features that are especially useful for the industry you operate in? If you ask yourself these questions it is going to be much easier to locate a trustworthy solution that will match your budget.

How Much Does Falcon.io Cost?

Falcon.io Pricing Plans:

Falcon.io offers two service packages to suit company size and social needs: Pro and Premium. These offer varying services and support levels. Please contact the vendor directly for more details.

User Satisfaction

We realize that when you make a decision to buy Social Media Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Falcon.io reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Falcon.io. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

7

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Android
  • iPhone/iPad
  • Web-based
  • Windows Mobile
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Quote-based
Customer Types
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TRAINING
  • TICKETS

What are Falcon.io pricing details?

Falcon.io Pricing Plans:

Falcon.io offers two service packages to suit company size and social needs: Pro and Premium. These offer varying services and support levels. Please contact the vendor directly for more details.

What integrations are available for Falcon.io?

Falcon.io provides highly flexible APIs that deliver metrics on social data, audience and content, for integration with existing client CRM, CMS and analytics systems.

  • Twitter
  • Facebook
  • LinkedIn
  • Instagram
  • Google+
  • Tumblr
  • Zendesk
  • Salesforce
  • Lexanalytics
  • Cloud Elements

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