User-friendly UI

What are the best aspects of this product?

I like that Falcon is so easy to use, especially for those new to social media management because of the ability to create ads and posts simply, and even on more channels including Facebook and Instagram. We're able to create content in advance using our collection of content. We're also able to easily create ad campaigns and ad sets alot more easily. Their customer support is always ready and helpful when we have issues to solve.

What aspects are problematic or could work better?

It would be great if we can avoid instances where scheduled posts are not published because of platform issues because this doesn't work well for our content and ad plan that big brands depend on to attract traffic for campaigns and promos.

What specific problems in your company were solved by this product?

Being able to determine why some posts were not published because the Facebook ads were rejected, so the support team was able to help me get the ad campaign approved and started.

Are you a current user of this product?

Yes